Operator`s manual

114 A-Class
Printer Fault Messages (continued)
Displayed Message Description Possible Solution(s)
!
REFLECTIVE MODE
FAULTY SENSOR!
!!
!
Consistently high sensor readings
were detected.
Press any key to continue.
Ensure that media was removed from
the media sensor during the
appropriate calibration steps; also
ensure that no labels are stuck in the
media sensor. Retry the calibration. If
the problem persists, call for service.
!
RIBBON FAULT!
!!
!
The ribbon sensor values have
changed, or the printer detects no,
or only sporadic, ribbon supply
hub movement.
Try the following:
1) Ensure that ribbon is correctly
installed and that the Head Lift
Lever is latched.
2) Check the ribbon supply and
ribbon take up hubs for
obstructions that may be inhibiting
movement.
3) Ensure that the ribbon core fits
snugly on the ribbon supply hub.
4) Ensure that the ribbon is not
slipping (usually caused by an
incorrect media and ribbon
combination).
5) Press and hold the FEED Key
until at least three labels have
been output to clear the fault.
!
RIBBON SAVER FAULT!!
!
The Printhead was not lifted or
lowered as expected.
Enter the menu (or use software) and
temporarily disable the option to
continue printing. Call for service.
!
TEMPERATURE FAULT!
!!
The printer has shutdown to allow
the printhead temperature to cool.
Turn ‘Off’ the printer and wait until
the printhead cools to prevent
permanent damage.