Instructions

UM-0085-B09 DT80 Range User Manual Page 402

DT80 Abnormal Resets

If a serious internal hardware or firmware failure occurs, the DT80 will normally force a hardware reset (equivalent to a

HRESET command). A message will be displayed on the LCD (e.g. SW Exception) and the Attn LED will flash until a

keypad button is pressed.

Additional technical details about the cause of the reset will generally be logged to the DT80's event and error log files.

You can view these files using the

UEVTLOG and UERRLOG commands, or via the web interface.

Abnormal resets should never occur, but if you do experience one please contact dataTaker support. It will assist us if

you can provide the following details:

• SERVICEDATA report

• the job that was running at the time

• any other details regarding how the DT80 is set up (How does the DT80 communicate with the host? How is it

powered? What host application(s) are being used?)

• the circumstances leading up to the failure (How many times has this happened? What was the logger doing

immediately prior to the failure?).