DATECS BLUEPAD-500 USER GUIDE BLUEPAD-500 User Guide © 2017 Datecs, Ltd.
1 DATECS All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Datecs, Ltd. The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
1 DATECS Legal Notice “Made for iPod” mean that an electronic accesory has been designed to connect specifically to iPod, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible fort he operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accesory with iPod. Compatibility Made for iPod 6th generation iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
1 DATECS FCC Notice FCC ID: YRWBLUEPAD-500 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. No changes shall be made to the equipment without the manufacturer’s permission as this may void the user’s authority to operate the equipment.
1 DATECS Revision History Version 1.0 3.2 4.0 Description First release Changed barcode engine model and specification Updated all document BLUEPAD-500 USER GUIDE 1 DATECS Date 22.08.2014 24.11.2015 11.04.
1 DATECS Contents LEGAL NOTICE .................................................................................................................................................................... 3 FCC NOTICE ........................................................................................................................................................................ 4 PREFACE ..........................................................................................................................
1 DATECS SMART CARD READER USE............................................................................................................................................... 22 TO CONDUCT A SMART CARD TRANSACTION ................................................................................................................................. 22 CONTACTLESS CARD READING* .......................................................................................................................................
1 DATECS PREFACE This guide is the primary source of information for setting up and installing BLUEPAD-500. Audience This guide provides simple descriptions of BLUEPAD-500 features, as well as basic information for anyone installing and configuring BLUEPAD-500. Organization This guide is organized as follows: Chapter 1, Overview. Provides an overview of the BLUEPAD-500. Chapter 2, Specifications. Discusses power requirements and dimensions of BLUEPAD500, etc. Chapter 3, Setup.
1 DATECS Related Documentation To learn more BLUEPAD-500, refer to the following set of documents: • BLUEPAD-500 Physical Security Features • BLUEPAD-500 Firmware API Specifications • BLUEPAD-500 Software Design Specifications CONVENTIONS Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use.
1 DATECS Overview This chapter provides a brief description of Datecs’s BLUEPAD-500 device. BLUEPAD-500 The BLUEPAD-500 unit is a handheld PIN pad with an integrated smart and magnetic stripe card reader stripe reader, offering advanced security and smart card processing capabilities. BLUEPAD-500 supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric encryption (RSA).
1 DATECS Features and Benefits Exceptional Ease of Use • Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consumer for PIN entry. • Intuitive interface and large, colored control keys simplify training and reduce support requests. • Highly readable display handles multiple languages.
1 DATECS Device Specifications Display Keypad LCD, monochrome, 128 x 32 • ON / OFF key • 10 numeric keys • 5 functional keys Magnetic Card Reader • 3-track bi-directional reading Smart Card Reader Contactless Card Reader for payment applications (option) Landing type • AMEX ExpressPay MagStripe and EMV • Discover ZIP and D-PAS • MasterCard PayPass MagStripe and M/Chip • VISA PayWave MSD and qVSDC Barcode Reader (option) Newland EM3096 - Image Sensor 640×480 CMOS, High Performance 2D Imager Scan Engi
1 DATECS Device Operation Figure 1 1. 2. 3. 4. 5. 6. 7.
1 DATECS Figure 2 8. 9. 10. 11. 12. 13. Back cover (slide for insert iPhone) Volume buttons Opening for iPhone audio jack Opening for iPhone back camera 9-pin Lightning connector 10-pin mini USB connector The battery is charged by the mini-USB power adapter connector 13, by a USB cable or power station The BLUEPAD-500 is switched on and off by pressing the button. The BLUEPAD-500 comes with a USB communication cable. The USB communication cable is connected to the BLUEPAD-500’s mini-USB connector 1.
1 DATECS Setup When a BLUEPAD-500 is switched on and the button is kept pressed, on the display will be shown the name and the version of the Secure Boot Loader and the firmware. Service personnel can access two different system modes: Service Mode and Application Download Mode. SERVICE MODE To enter Service Mode for key loading and test operations, the button DOWN has to be pressed while switching on the BLUEPAD-500.
1 DATECS INFO HARDWARE Gives information about the status of the following hardware properties: BATT: indicates the voltage of the 1300 mAh battery VBUS: indicates if external power supply is plugged in CHARGE: indicates if the battery is charging BATLOW: identifies low battery INFO KEYS Shows the version of the following keys: AIK keys version TEST DISPLAY Performs a display test. Initially a blank screen is displayed. When OK button is pressed once, completely black screen is displayed.
1 DATECS EXIT Exit the service menu forwarding the control to the application. APPLICATION DOWNLOAD MODE To enter application download mode on the BLUEPAD-500, the button UP has to be maintained pressed while switching on the PINPAD. A characteristic sound is played and on the display appears the name and version of the Secure Boot Loader. The message - MODE: FW/APP is displayed and the PINPAD listens for application download commands on the serial interface.
1 DATECS AUTO: ENABLE/DISABLE VER: Bluetooth firmware version MASTER RESET: return to default settings PAIRING FW UPDATE AUTO OFF 60min HOTSYNC Disable(Enable or Disable Hot Sync when USB cable is plugged) CHARGE CURRENT 0mA*/500mA/1000mA (Select charge current) - Hot Sync – iOS device can synchronize data with PC, when USB cable is connected (HOTSYNC ENABLED) - Pass through charge – iOS device only is charging from USB port, when is connected USB cable, communication is remain to BluePAD-500 (HOTSYN
1 DATECS Inserting a iPhone in the BluePAD-500 Step 1 – slide back cover, like is shown on Figure 3 Step 2 – pull up back cover and insert iPhone Step 3- pull down back cover and slide back Figure 3 BLUEPAD-500 USER GUIDE 1 DATECS Page 19 of 29
1 DATECS Barcode Reader Use* The barcode scanning procedure can vary depending on the POS application loaded on the iPhone. Verify the proper procedure with your POS application provider before performing a barcode scanning procedure. Point BluePAD-500 with the Barcode scanner facing the barcode and press scan button.
1 DATECS Magnetic Card Reader Use The magnetic card transaction procedure can vary depending on the application loaded on the BLUEPAD-500. Verify the proper procedure with your application provider before performing a magnetic card transaction. To Conduct a Magnetic Credit/Debit Card Transaction 1 Position a magnetic card with the stripe facing down (Figure 5). 2 Insert it into the MS card reader slot and then quickly swipe it.
1 DATECS Smart Card Reader Use The smart card transaction procedure can vary depending on the application loaded on the BLUEPAD500. Verify the proper procedure with your application provider before performing a smart card transaction. To Conduct a Smart Card Transaction 1 Position a smart card with the gold contacts facing upward (Error! Reference source not found.). 2 Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly.
1 DATECS Contactless Card Reading* The contactless card transaction procedure can vary depending on the application loaded on the BLUEPAD-500. Verify the proper procedure with your application provider before performing a contactless card transaction. In order to use the Contactless card reading function, special software must be used. Please contact your distributor in order to get the latest demo application and SDK. To Conduct a Magnetic Credit/Debit Card Transaction 1.
1 DATECS Display sings* Battery level status: Battery indication for discharged battery Battery indication for fully charged battery Outside power from USB cable – “Plug” Battery is charging from UBS cable or Power station – “Flash” "Bluetooth" – active Bluetooth connection "USB" - connection with Apple device Troubleshooting Guidelines This chapter lists typical examples of malfunction you may encounter while operating your BLUEPAD500 unit and steps you can take to resolve them.
1 DATECS • Check the display. If it displays is not blank, follow the steps outlined in Transactions Fail To Process. • If the problem persists, contact your local Datecs representative. Transactions Fail To Process There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. Check Magnetic Card Reader • Perform a test transaction using one or more different magnetic stripe cards to ensure the problem is not a defective card.
1 DATECS Main battery replacement To replace the main battery of BLUEPAD-500 please contact with your your local Datecs representative or service provider. Service and Support For BLUEPAD-500 problems, product service, and repair information, contact your local Datecs representative or service provider.
1 DATECS Mounting Device on BluePAD-500 Flat version Figure 8 Mounting hard case on BluePAD-500 Flat, using four screws M1,6x4.
1 DATECS Figure 9 BLUEPAD-500 USER GUIDE 1 DATECS Page 28 of 29
1 DATECS INDIVIDUAL PACKING Figure 10 BLUEPAD-500 USER GUIDE 1 DATECS Page 29 of 29
