User's Guide

1 DATECS
1 DAT E CS
Page 19 of 22
SUMUP AIR v2 USER GUIDE
Display indicators
They can variate,depends of the installed application.
Battery indication for discharged battery
Battery indication for fully charged battery
Outside power from USB cable – “Plug”
Battery is charging from UBS cable or Power station – “Flash”
"Bluetooth" – active Bluetooth connection
"USB" - connection with USB
Troubleshooting Guidelines
This chapter lists typical examples of malfunction you may encounter while operating your
SUMUP AIR v2 unit and steps you can take to resolve them.
The troubleshooting guidelines provided in the following section are included to assist
successful installation and configuration of SUMUP AIR v2 units. If you are having problems
operating your SUMUP AIR v2 unit, please read through these troubleshooting examples. If
the problem persists even after performing the outlined guidelines or if the problem is not
described, contact your local Datecs representative for assistance.
The SUMUP AIR v2 unit contains no user-serviceable parts. Do not, under any circumstance, attempt
to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other
services, contact your local Datecs service provider. Service conducted by parties other than
authorized Datecs representatives may void any warranty.
Blank Display
When the SUMUP AIR v2 unit display does not show correct or clearly readable information:
• Check battery power.
• If the problem persists, contact your local Datecs service provider.
Keypad Does Not Respond
If the keypad does not respond properly: