Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, batteries, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twelve (12) months after delivery.
726+,%$ Telecommunication Systems Division Digital Business Telephone Solutions General Description Software Release 3.1 Software Release 4.3 Software Release 4.
Strata DK General End User Information The Strata DK Digital Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations. FCC Requirements Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata DK system to be connected directly to the telephone network.
Contents Introduction Organization........................................................................................................................................... ix Conventions............................................................................................................................................. x Related Documents/Media ..................................................................................................................... xi General Descriptions .............
Contents Chapter 2 – Strata DK40i Chapter 2 – Strata DK40i Base KSU Architecture ......................................................................................................................... 10 Digital Telephone Circuits.............................................................................................................. 10 Central Office (CO) Line Circuits (TCOU/TDDU/TBSU/TBUU)................................................ 10 Standard Telephone Interface Unit (KSTU2).................
Contents Chapter 4 – Universal Slot PCBs Chapter 4 – Universal Slot PCBs Station PCBs ......................................................................................................................................... 39 Digital Telephone Interface Unit (PDKU2) ................................................................................... 39 Digital/Standard Telephone Interface Unit (RDSU) ......................................................................
Contents Chapter 6 – System Features Features........................................................................................................................................... 60 Strata AirLink Wireless Systems.................................................................................................... 60 PC Attendant Console (DK-PCATT).................................................................................................... 61 Direct Station Selection (DSS) Console ..............
Contents Chapter 6 – System Features ISDN Operation.............................................................................................................................. 76 External Page Zones.............................................................................................................................. 76 Flexible Button Assignment.................................................................................................................. 76 Flexible Directory Numbers...........
Contents Chapter 7 – Station Features Distributed Hunt (DH).................................................................................................................... 88 Station Message Detail Recording (SMDR) ......................................................................................... 88 Station Relocation ................................................................................................................................. 89 StrataControl .................................
Contents Chapter 8 – PC Attendant Console Features Conferencing ....................................................................................................................................... 102 Continuous Dual-tone Multi-frequency (DTMF) Tone ...................................................................... 102 Data Call Button..................................................................................................................................
Contents Chapter 8 – PC Attendant Console Features Auto Dialing........................................................................................................................................ 114 Busy Lamp Field (BLF) Display......................................................................................................... 114 Call Waiting Count ............................................................................................................................. 114 Color CRT Display .
Introduction This General Description provides an overview of the Strata DK telephone systems, associated hardware, system and station features. These systems include: ♦ Strata DK14 ♦ Strata DK40i ♦ Strata DK424i Organization This document is divided into the following major topics: ♦ Chapter 1 – Strata DK14 describes the Strata DK14 overall system and covers the basics of: capacities, system expansion and configuration, power requirements, technology, and maintenance.
Introduction Conventions Conventions Conventions Note Important! Description Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Calls attention to important instructions or information. [DN] Represents any Directory Number button, also known as an extension or intercom number. [PDN] Represents any Primary Directory Number button (the extension number for the telephone).
Introduction Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page.
Introduction Related Documents/Media ♦ Software MIS (SMIS) Supervisor Manual ♦ Keyprint 2000 Quick Reference Guides for: ♦ Digital Telephone ♦ Electronic Telephone ♦ Strata AirLink External Wireless ♦ Strata AirLink Integrated Wireless ♦ PC Attendant Console ♦ Insight DK inView CD-ROMs ♦ Strata DK Library ♦ Strata DK HMIS ♦ StrataControl ♦ DKi Quote ♦ DKi Admin/DKi Backup ♦ Strata DK424 Insight DK (Insight works with the DK424i also) Note xii For authorized users, Internet sit
1 Strata DK14 This chapter provides an overview of the Strata DK14 System and its capacities. The Strata DK14 Base Key Service Unit (KSU) is a compact system that provides many of the features offered by much larger systems. The Strata DK14 KSU is designed for convenient wall-mounting and occupies very little space (see Figure 1 and Table 1).
Strata DK14 KSU Architecture KSU Architecture The Strata DK14 KSU contains the main processor, operating software, circuitry and the following components (see Figure 2). WARNING Hazardous voltage inside ! If servicing required, remove A.C. cord. HPFB6 BATT 1 or 2 HPFB reserve power units DC AC DC J4 SIO 2 J3 J20 J2 J21 SIO 1 WSIU1A 6-wire RJ11 Modular Jack QRCU3A Component Side J1 J10 J6 J8 J7 J5 0 PAD 3 J4 J14 STU SW101 J1 J11 STU F.G.
Strata DK14 Optional Printed Circuit Boards Optional Printed Circuit Boards Central Office Line/Digital Telephone Interface Unit (QCDU2) The QCDU2 provides one loop start CO line circuit and two digital telephone circuits. It interfaces with digital corded and/or cordless telephones, RPCI-DIs, ADMs connected to the corded telephones and PDIU-DSs, and door phones. The DK14 supports up to six door phones. It does not support a DDSS console. Up to two QCDU2 PCBs can be added to the DK14.
Strata DK14 Power Considerations Power Considerations The power supply generates +5VDC and +24VDC for the entire system (see Table 2). Table 2 DK14 Electrical Characteristics DK14 Primary Power 115VAC±10V 50/60 Hz 46 watts maximum <0.7 amps. max Input AC AC frequency Power AC input current Power Supply +24VDC (+26.3~-27.8VDC) +5VDC (+4.5~+5.
Strata DK14 Maximum Line/Station Configurations Maximum Line/Station Configurations The maximum line and station configurations for DK14 are shown in Table 3. Table 3 CO Lines and Station Ports CO Line Ports Digital Ports Standard Telephone Ports1 Basic KSU 2 4 0 or 2 Expanded KSU 3 6 0 or 2 Expanded KSU 4 8 0 or 2 DK14 System 1. Standard telephone ports do not support MW lamps on standard telephones.
Strata DK14 Functional Block Diagram Functional Block Diagram Figure 3 shows the Strata DK14 KSU PCBs and the available lines, stations and peripherals. Basic voltage and cabling information is also included. 115 ± 10VAC (0.
Strata DK14 System Technology System Technology Pulse Code Modulation Digital switching talkpaths enable all CO and intercom lines to be accessed simultaneously. Analog-to-digital and digital-to-analog conversion is done by CODECs (coder plus decoder) on station and CO line PCBs. Custom Electronic Circuitry Large Scale Integration (LSI) technology makes the Strata DK14 circuit designs simple and efficient.
Strata DK14 Maintenance and Programming Maintenance and Programming Hardware maintenance and repair procedures describe how to quickly locate, remove, and replace defective parts and PCBs. System programming can be performed without taking the system outof-service. On-site programming can be executed with any 20-button proprietary LCD telephone or with a DKi Admin PC connected to an optional maintenance port.
2 Strata DK40i This chapter provides an overview of the Strata DK40i Release 4.3 system and its capacities. Release 4.3 enables the DK40i to provide Automatic Call Distribution (ACD), E911 CAMA, T1, ISDN PRI and BRI U and S/T interfaces. The Strata DK40i Base Key Service Unit (KSU) is a compact system that provides many of the features offered by much larger systems. The KSU is designed for convenient wall-mounting and occupies very little space (see Figures 4, 5 and Table 4.
Strata DK40i Base KSU Architecture Base KSU Architecture 1 PN2 2 The Strata DK40i Base KSU contains the main processor, operating software, circuitry and the following components (see Figure 6). TPSU16A DC - DC POWER 1 AC MADE IN -24 Volt Circuit Breakers BATT 2 + POWER SUPPLY ASSEMBLY MODEL INPUT: AC127V 2.2A 60 HZ OUTPUT: -27.3V 2.8A. -27.3V 0.2A V. 1A 1996-05 00001 TOSHIBA CORPORATION WARNING Reserve Power Battery Jack Hazardous voltage inside! If servicing required remove A. C. plug.
Strata DK40i Base KSU Architecture The CO line interface and DID interface unit can be programmed for DTMF or dial pulse signaling and each line has a switch to control potential excess volume that could be created by a nearby PBX or CO. Built-in gas tubes help protect each TDDU and TCOU line from lightning. An optional RDDU (for DID lines) installed in the Expansion Unit requires an external secondary protector. DID lines require the optional K5RCU2 tone receiver.
Strata DK40i Expansion KSU Architecture Feature Key (KKYS) The system can be upgraded with an optional feature key, the KKYS, which installs onto the K5RCU PCB in the Base KSU. The KKYS1 provides Automated Attendant (AA); KKYS2 provides AA and ACD; and KKYS3 provides AA and ACD/MIS.
Strata DK40i Station and Line Capacities Table 5 shows maximum capacity for a DK40i system. DKi Quote, an auto quote program that runs on a PC with Microsoft® Windows®, is available from Toshiba to generate DK40i quotes and configurations. Also, refer to the Strata DK Installation and Maintenance (I&M) Manual, Chapter 2 – DK40i Configuration, for more information.
Strata DK40i Peripherals Table 7 Typical Maximum Capacity Examples with ISDN BRI (S/T and/or U-type) Circuits BRI Station Circuits1 Other Station Circuits3 BRI Line Circuits4 BRI Line B channels Other Line Circuits5 102 8 6 12 0 8 12 4 8 4 6 16 4 8 4 4 20 6 12 0 4 20 4 8 4 2 24 2 4 8 0 28 0 0 12 1. Each BRI circuit (S/T and/or U-type) provides two B channels plus one D channel.
Strata DK40i Power Considerations Power Considerations The power supply generates +5VDC and -24VDC for the entire system, even in its expanded configuration (see Table 8.) See Table 45 on Page 124 for environmental characteristics.). Table 8 DK40i Electrical Characteristics DK40i Primary Power 115VAC±10V 50/60 Hz 75 watts maximum 1.8A maximum Input AC AC frequency Power AC input current Power Supply DC voltage output specification -24VDC (-25.94~-28.66VDC) +5VDC (+4.5~+5.5VDC) -5VDC (-4.5~-5.
Strata DK40i Functional Block Diagram Power Failure Interface The Base KSU provides an interface for a dedicated backup standard telephone during an AC input power failure. If the system AC input power fails, the backup telephone automatically connects to the CO1 line. The backup telephone is disabled when the system operates during normal power conditions. This feature is independent of Battery Backup and is available when loop start lines are installed in the Base KSU.
Strata DK40i Functional Block Diagram DK40i Base Key Service Unit Note External Protectors (not shown) must be used with each RDDU DID or Tie line. TDDU DID lines have built-in protectors.
Strata DK40i Network Requirements Network Requirements See Table 43 on Page 122 for network requirements of station and line PCBs and interface cards. System Technology Pulse Code Modulation Digital switching talkpaths enable all CO and intercom lines to be accessed simultaneously. Analog-to-digital and digital-to-analog conversion is done by CODECs (coder plus decoder) on station and CO line PCBs.
3 Strata DK424i This chapter covers the new Strata DK424i digital business telephone system. Strata DK424i easily connects to outside public telephone lines (CO lines). All of the telephones (stations) tied to the system can have direct access to each other as well as to the public network. A modular design and a choice of four processors, also called common control units, enables the system to fit a variety of customer needs and capacities.
Strata DK424i Processor PCBs Processor PCBs The system operates with one of four processors (B1CU, B2CAU/B2CBU, B3CAU/B3CBU, or B5CAU/B5CBU). These processors can only be installed in dedicated slots in the Base Cabinet (slots B101 and B102). ♦ The B1CU unit consists of a single PCB. The B1CU processor supports only the DK424i Base Cabinet with up to eight universal slots. ♦ B2CAU/B2CBU consists of two PCBs that support up to two cabinets, with up to 14 universal slots.
Strata DK424i Cabinet Slots RKYS Feature Key Upgrades The system can be upgraded for built-in AA, Automatic Call Distribution (ACD), Software Management Information System (SMIS), Call Center Viewer and Insight DK with the following feature keys that attach to the processor. See Table 12 for a list of features provided by RKYS feature keys.
Strata DK424i Maximum Station/Line Capacities Expansion Cabinets Expansion cabinets can be added to increase station and CO line capacity of systems that allow multiple cabinets. Figure 11 shows an example of the interior of an expansion cabinet. Refer to the following section for station/line capacities. Table 13 shows the number of stations and lines allowed when additional cabinets and PCBs are used. DC OUT DC OUT CABINET NO.
Strata DK424i Maximum Station/Line Capacities Configurations using analog line circuits are shown in Table 14. One universal slot is always required for a Remote Maintenance interface PCB with B3CAU/B3CBU and B5CAU/B5CBU; the Remote Maintenance PCB is optional for B1CU and B2CAU/B2CBU.
Strata DK424i Maximum Station/Line Capacities Configurations using T1 and/or ISDN PRI lines are shown in Table 15. One universal slot is always required for a Remote Maintenance interface PCB with B3CAU/B3CBU and B5CAU/ B5CBU; the Remote Maintenance PCB is optional for B1CU and B2CAU/B2CBU.
Strata DK424i ISDN BRI Circuit Capacity Guidelines ISDN BRI Circuit Capacity Guidelines The tables in this section show the maximum capacities for ISDN BRI circuits using RBUU/ RBUS and/or RBSU/RBSS PCBs. Guidelines 1~7 below apply to Tables 16~19. 1. Each BRI circuit can be configured to support either one BRI (TE or TA) ISDN station; or two ISDN line channels. 2. A maximum of eight BRI circuits may be used as BRI line circuits to connect to the ISDN Central Office.
Strata DK424i ISDN BRI Circuit Capacity Guidelines Table 18 B3CAU/B3CBU Maximum ISDN BRI Configuration Table 19 B5CAU/B5CBU Maximum ISDN BRI Configuration B5CAU/B5CBU B3CAU/B3CBU 5 Cabinets 48 Universal Slots 336 Stations max. 200 CO Lines max. 432 Stations + Lines Max. 3 Cabinets 28 Universal Slots 192 Stations Max. 120 CO Lines Max. 248 Stations + Lines Max.
Strata DK424i ISDN BRI CIrcuit Capacity Guidelines ISDN BRI CIrcuit Capacity Guidelines The tables in this section show the maximum capacities for ISDN BRI circuits using RBUU/ RBUS and/or RBSU/RBSS PCBs. Guidelines 1~7 below apply to Tables 20~23. 1. Each BRI circuit can be configured to support either one BRI (TE or TA) ISDN station; or two ISDN line channels. 2. A maximum of eight BRI circuits may be used as BRI line circuits to connect to the ISDN Central Office.
Strata DK424i ISDN BRI CIrcuit Capacity Guidelines Table 21 B2CAU/B2CBU Maximum ISDN BRI Configuration B2CAU/B2CBU 2-Cabinets 14-Universal Slots 104-Stations Max. 120-CO Lines Max. 128-Stations + Lines Max. BRI Circuits (2B + 1D channel each) Table 22 Other Stations & Lines Combined (see Guidelines 4 & 5 on Page 27) 30 8 26 24 22 40 18 56 14 72 10 88 6 104 2 120 0 128 B3CAU/B3CBU Maximum ISDN BRI Configuration B3CAU/B3CBU 3-Cabinets 28-Universal Slots 192-Stations Max.
Strata DK424i ISDN BRI CIrcuit Capacity Guidelines Table 23 B5CAU/B5CBU Maximum ISDN BRI Configuration B5CAU/B5CBU 5-Cabinets 48-Universal Slots 336-Stations max. 200-CO Lines max. 432-Stations + Lines Max.
Strata DK424i Remote Expansion Cabinet Unit Remote Expansion Cabinet Unit The RRCU PCB enables a DK424i Expansion Cabinet to be located up to three kilometers from its Base Cabinet. One RRCU connects to up to two ribbon-type Data Cables and applies the intercabinet signal to a fiber-optic pair. One fiber pair can support one or two expansion cabinets in one remote location using one RRCU in the Base Cabinet and another in the Remote Expansion Cabinet.
Strata DK424i Primary/Reserve Power Cabinet Hardware Table 25 Reserve Power Characteristics Battery Charger Characteristics Charger: current limiting Nominal float voltage: 2.275 volts/cell Charge current: 0.7 amps. maximum Battery discharge cut-off voltage: 20.5 Table 26 Maximum Battery Consumption: -24VDC 1 cabinet 6.0 amps. 2 cabinets 12.0 amps. 3 cabinets 18.0 amps. 24.0 amps. 4 cabinets 30.0 amps. 5 cabinets ±0.
Strata DK424i Primary/Reserve Power Cabinet Hardware Table 27 Power Cabinet Hardware Option Description BPSU672 DK424i cabinet power supply. This power supply can operate with 120VAC, 208VAC, or 240VAC connected as the system’s primary AC power source. It automatically detects and adjusts to the type of primary AC power that is connected. The power supply is included with each cabinet ordered but must be installed in the field. Standard 9 ft.
Strata DK424i Primary/Reserve Power Cabinet Hardware Table 27 Power Cabinet Hardware (continued) Option BBTC1A-2.0M BCCB120 or BCCB240 Description A two-meter battery cable used to connect reserve power batteries to the BBDB battery distribution box. One reserve power cable is required in a three or four cabinet system and two cables are required for five cabinet systems (wall or floor mount). The cable connects DK424i BBDB box directly to the battery terminals.
Strata DK424i DK424 and DK424i Hardware Compatibility DK424 and DK424i Hardware Compatibility The following tables shows the PCB compatibility for the DK424 and D424i systems.
Strata DK424i Functional Block Diagrams Functional Block Diagrams The Functional Block Diagrams show the PCBs and interface connectors used for connecting the stations and peripherals (see Figures 12~14).
Strata DK424i Functional Block Diagrams Expansion Cabinets Optical Fiber Cable 3 km/(1.86 mi.
Strata DK424i Functional Block Diagrams talk HOLD Digital Telephone (DKT) and Add-on Module PDKU2 vol chan MSG CNF/TRN MUTE 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz 0 oper # Digital Cordless Telephone 8 Digital Telephone Circuits Digital Telephone with RPCI-DI 1 Pair Modular Cord Digital Single Line Telephone (DKT) 1 TAPI PC RS-232 Cable RWIU DDCB MDFB 32 Digital Wireless Telephone Circuits Door Phones and Lock Controls Strata AirLink Wireless Base Stations (4) RDSU
Strata DK424i Maintenance and Programming Maintenance and Programming Hardware maintenance and repair procedures describe how to quickly locate, remove, and replace defective parts and PCBs. System programming can be performed without taking the system outof-service. On-site programming can be executed with any 20-button proprietary LCD telephone or with a DKi Admin PC connected to an optional maintenance port.
Universal Slot PCBs 4 This chapter describes each of the PCBs that install into the universal slots of the Strata DK40i Expansion KSU, the DK424i Base/Expansion Cabinets. The following paragraphs categorize the cards according to their function. Descriptions here apply to both DK40i, DK424i unless noted otherwise. The DK14 does not support any universal slot PCBs.
Universal Slot PCBs Station PCBs Standard Telephone Interface Subassembly (RSTS) The RSTS attaches to the RDSU and adds two standard telephone circuits to the PCB. With the RSTS installed, the RDSU provides four standard telephone circuits and four digital telephone circuits. (RSTS does not support standard telephone message waiting.) Strata AirLink Wireless Interface Unit (RWIU) The RWIU interfaces the DK40i, DK424i with the Strata AirLink Telephone wireless system.
Universal Slot PCBs Console PCBs This PCB also supports the Message Waiting feature on standard telephones that are equipped with a 90VDC neon message waiting lamp. The RSTU2 also provides an 80V RMS sine wave ring generator and has interface connectors for an optional R48S subassembly that increases the maximum possible station loop length from 600 to 1200 ohms.
Universal Slot PCBs CO Line PCBs RCIS can provide a maximum of eight Caller ID circuits per cabinet slot. Built-in gas tubes help protect each RCIU2/RCIS circuit from lightning surges. Loop Start CO Line Interface Unit (RCOU) The RCOU in its basic configuration has four analog loop start CO line circuits, connecting to the public telephone network.
Universal Slot PCBs CO Line PCBs Voice Over IP Gateway (BVPU) The BVPU combines the functions of a four-circuit REMU E&M Tie line card and a Voice Over Internet Protocol (IP) gateway on a single PCB. The BVPU is an H.323 Version 2 compliant gateway and can interoperate with other H.323 devices as well as other BVPUs. The BVPU allows multiple Strata DKs to establish virtual Tie line connections across an IP network. The BVPU connects to the LAN through an RJ45, 10BaseT connection.
Universal Slot PCBs CO Line PCBs A maximum of two simultaneous voice and/or data calls are allowed between all devices connected to the same BRI circuit. The contention rule for the two BRI B channels is first come, first serve. Network connections using BRI S/T type interface also require a dealer-supplied, UL-listed, external Network Terminal (NT-1) device. In Canada, the NT-1 must be CSA certified.
Universal Slot PCBs Summary of PCBs and Subassemblies Summary of PCBs and Subassemblies Table 28 provides a summary of the universal slot PCBs and available subassemblies.
Universal Slot PCBs Summary of PCBs and Subassemblies Table 28 PCB PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits 4 circuits RCIU2 With RCIS: 8 circuits Interface Options Loop or Ground Start Lines with Caller ID. Requires: RCOU, RGLU2 or PCOU Connector RJ14C modular Used with RCOU/RCOS, PCOU, and RGLU2 CO line PCBs to provide 4 Caller ID circuits.
Universal Slot PCBs Summary of PCBs and Subassemblies Table 28 PCB PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector Digital telephones (with or without RPCI-DI, DVSU, DADMs, or digital cordless telephone) PDKU2 8 digital telephone circuits Stand-alone digital cordless telephone 25-pair amphenol DDSS console PDIU-DS DDCB 2, 4, 6, or 8 VM ports All of the above Stratagy DK systems use 8 station ports in the DK40i, DK424i software Stratagy
Universal Slot PCBs Option Interface PCBs Option Interface PCBs This section describes the option interface PCBs. Option Interface Unit (PIOU) The PIOU provides interfaces for Paging (Amplified, Unamplified, and Zone), SMDR, SMDI for Voice Mail integration, SMIS for ACD, DKi Admin Interface for on or off-site maintenance, an Alarm sensor, and a Remote Maintenance Modem subassembly (IMDU) that allows the system to be programmed from an off-site DKi Admin PC.
Universal Slot PCBs Option Interface PCBs Serial Interface Unit (RSIU, DK424i only) The RSIU provides up to four interface ports that allow the Strata DK424i systems to connect to the following: ♦ Voice Mail system with RS-232 SMDI ♦ ACD/SMIS system or Call Center Viewer ♦ SMDR printer, call accounting machine or HMIS ♦ DKi Admin/DKi Backup running on a PC as a maintenance terminal (locally or remotely) or HMIS ♦ StrataControl PC maintenance terminal The RSIU, which comes standard with one port,
Universal Slot PCBs Option Interface PCBs Option Interface PCB Compatibility Option interface cards for the DK40i and DK424i are shown in Tables 29 and 30.
Stations and Peripherals 5 This chapter discusses the current line of Strata DK telephones and peripherals that are compatible with DK14, DK40i and DK424i. The Strata DK40i and DK424i systems can also support all older Strata digital telephones and most Strata electronic telephones. A large number of widely used and sophisticated features are available to Strata DK station users.
Stations and Peripherals Digital Telephones Digital Telephones The Strata DK supports the latest line of Strata DKT2000-series digital telephones, which offer station users a number of useful features that are easy to access (see Figure 15).
Stations and Peripherals Digital Telephones DKT2001 The DKT2001 is a Digital Single Line Telephone. It looks similar to the existing 2000-series telephones, but it has a smaller footprint. It is narrower because there are no programmable buttons and no LCD. The DKT2001 connects to same digital station port as other 2000series digital telephones. This makes it compatible with all Strata DK and Perception systems that support digital station ports.
Stations and Peripherals Liquid Crystal Display (LCD) Telephones Liquid Crystal Display (LCD) Telephones LCD telephones (DKT2010-SD and DKT2020-SD) provide a variety of calling and messaging information on an alphanumeric screen that displays up to two-lines of information, up to 16 characters per line. LCD telephones provide the features shown in Table 31.
Stations and Peripherals Speakerphones Speakerphones The DKT2010-S, DKT2010-SD, DKT2020-S and DKT2020-SD models enable users to make both internal and outside calls without lifting the handset (see Table 32). The DK2020-FDSP enables handsfree speakerphone use with the option to switch between “fullduplex” (concurrent speech) and “voice switch” (alternating conversation between telephones).
Stations and Peripherals Peripherals Peripherals The Strata DK supports several types of stations and customer-supplied peripheral devices, such as attendant consoles, Direct Station Selection (DSS) consoles, door phones for visitor screening, a music source for MOH, a speaker for BGM and Paging, Toshiba Stratagy systems and Voice Processing (VP) for voice mail/auto attendant applications, and more (see Figure 16).
Stations and Peripherals Digital Telephone Upgrade Options Digital Telephone Upgrade Options Digital telephones can be upgraded with the following options. Digital Add-on Module (DADM) The DADM adds 20 feature buttons to DKT2000series telephones. These feature buttons can be assigned for CO line access, DSS, and Station or System Speed Dial. Directory Numbers or other functions, however, cannot be assigned to DADMs.
Stations and Peripherals Stand-alone Data Interface Unit (PDIU-DS) Speaker Off-hook Call Announce (DVSU) DVSU-equipped digital telephones can receive Speaker OCA. This enables stations to receive internal calls over their speaker while on another call. DVSU is not required in a telephone to originate OCA calls or in a digital telephone that receives OCA calls via the handset or headset.
Stations and Peripherals Strata AirLink Wireless Handset ♦ Advanced Speed Dial capabilities ♦ Five hours of talk time, and 40 hours of standby at full charge See Table 41 on Page 110 for a comparison of simultaneous calls available for each system. DKT2004-CT The DKT2004-CT features spread-spectrum technology, providing clarity and unsurpassed range, several times greater than conventional analog cordless telephones.
Stations and Peripherals Strata AirLink Wireless Handset Features The handset is equipped with 12 handset volume adjustments (plus a silent mode), eight ring levels, and a lockable dial pad. Seventy internal alphanumeric Speed Dial memory locations enable Speed Dialing by name or number. The handset has an LCD that shows an idle message, date, call duration, and icons.
Stations and Peripherals PC Attendant Console (DK-PCATT) The software also creates log files and sends error messages to the PC monitor to assist the technician in making corrections. The log files are easily opened in any text editor for viewing and have information about the BSIA boot software, Base Station upgrades, software queries, errors, and alarms.
Stations and Peripherals Direct Station Selection (DSS) Console recommended over a desktop type for visibility. An internal or external modem is recommended with a third COM port. The system supports up to four attendant consoles. Multiple consoles automatically sharing incoming call load on a call-by-call rotation basis. Features such as Overflow, Position Busy Mode, and Interposition Call Transfer add to the efficiency of multiple console applications.
Stations and Peripherals Door Phone (MDFB) Door Phone (MDFB) MDFBs are often used with a door lock to screen building visitors. Door phones also can operate as a “hot line.” For example, a door phone can be used for calls between an office and a warehouse (requires DDCB).
Stations and Peripherals Cabling and Connectors Cabling and Connectors Strata DK uses industry standard cabling and connectors to interface with lines, stations, and peripherals (Table 46 on Page 125). Stations use standard twisted-pair cabling to connect to the system via the MDF. Digital and standard telephones require just one pair-cabling, or two pair, if equipped with DADM, RPCI or DVSU. Electronic telephones need two-pair cabling or three-pair for Speaker OCA.
System Features 6 This chapter describes system features for the DK14, DK40i and DK424i, in alphabetical order. These features are available on a system-wide basis and apply to all of these systems, except where noted. See Table 38 on Page 95 for a list of system features. Abandoned Call Numbers Automatic Number Identification (ANI) and Caller ID calls that ring but are abandoned before they are answered can be stored in system memory.
System Features Alternate Answer Point Alternate Answer Point Users can answer a transferred outside line call from any station that has the /LQH button or a Secondary [DN] for the destination station. Amplified Conference Interface (DK40i, DK424i only) Provides interface for a customer-supplied amplifier to improve low volume levels due to losses on some CO lines.
System Features Automatic Call Distribution (ACD) Automatic Call Distribution (ACD) An optional feature upgrade key (KKYS2 or KKYS3 on the DK40i, Release 4.3, or RKYS2 or RKYS3 on the DK424i) connected to the processor enables ACD group features. Thus, incoming calls over a CO line to be distributed among a group of ACD Agents. This is ideal where a number of staff members receive the same type of calls, since calls can be automatically distributed.
System Features Automatic Number Identification (ANI) Automatic Number Identification (ANI) LCD telephones can display the telephone number of the calling party for direct, incoming, transferred, and Call Forwarded calls. The telephone number can also be sent to an application computer or to voice mail. The system supports ANI on analog or digital lines (T1 or ISDN PRI/BRI), DID and Tie lines, and provides the calling telephone number to answering parties.
System Features Automatic Release from Hold Automatic Release from Hold If an outside caller on hold hangs up, the system will automatically disconnect the call and free the line for other calls. This feature applies to DISA, DNIS and/or ANI external routed calls, AA, voice mail calls, and regular voice calls. Automatic Release is available on a line-by-line basis and operates only with COs that provide a disconnect (Calling Party Control) signal.
System Features Centrex/PBX Compatible Centrex/PBX Compatible All system features are compatible with Centrex/PBX operation, including repeat of Centrex/PBX ringing cadence, one-button access to Centrex/PBX features, a two- to four-digit station numbering plan, and Delayed Ringing to selected stations. Centrex Ringing Repeat The system can mimic CO/Centrex/PBX ringing cadences received from outside lines when it rings a called station.
System Features Conferencing ♦ Select how the PC application responds to the next call event – StrataLink can accept call events from the telephone, apply call handling rules and conditions, and invoke actions in a PC application. ♦ Handle multiple telephone calls – Most TAPI compatible applications can only handle one call at a time because they only respond to a ringing line for Caller ID database lookup and screen display.
System Features Day/Night Modes Day/Night Modes The system has three available ringing modes for routing incoming line calls. The routing destinations are [DNs], ACD groups, Distributed Hunt groups, Auto Attendant, DISA, and a night bell. The ringing modes are Day, Day2, and Night. Each mode can be assigned a distinct ringing destination.
System Features Direct Inward Dialing (DID) Lines (DK40i, DK424i only) Priority of ANI or DNIS is set for each line in system programming. DNIS digits can also be sent to a PC. See “Computer Telephony Integration (CTI)” on Page 70. External Telephone Network Numbers All DNIS/DID/Tie numbers that ring into the Strata DK can be routed externally to any outside telephone number.
System Features Distinctive CO Line/Directory Number Ringing Distinctive CO Line/Directory Number Ringing The incoming line ringing tone to digital telephones is distinct from the internal ringing tone indicating the type of the call. This feature is optional for standard telephones by using a different ring pattern. Door Lock Control Digital and electronic telephone station users can unlock a customer-supplied electronic door lock at the touch of an optional button on their telephone.
System Features Emergency Ringdown Emergency Ringdown Standard telephones can be programmed to automatically ring a designated extension when they are taken off hook, after a predetermined time without dialing. The receiving digital or electronic LCD station or attendant console displays the station name/number of the off-hook calling station. This feature does not work with digital and electronic telephones. In healthcare applications, this feature is known as Emergency Ringdown operation.
System Features External Page Zones Two companies have been identified that supply the E911 adjunct translation systems: Proctor and Associates, Redmond, WA, (800) 824-9719; and Telident, Inc., Minneapolis, MN, (800) 536-4911. Direct CAMA Connections The DK424i E911 feature provides direct connection of CAMA trunks for flexible dialing of 911 emergency calls.
System Features Flexible Line Ringing Assignment Flexible Line Ringing Assignment Each CO line can be programmed to ring the Auto Attendant, night bell, DISA, remote maintenance modem or any station [DN] in the system. A different ringing assignment can be created for each of three ringing modes—Day, Day2 or Night. Stations assigned to ring can do so with any of the following three timing designations: ♦ Immediate – Stations assigned Immediate timing ring as soon as the line rings into the system.
System Features Hotline Service check-in/check-out, up to 20-year reservation capacity, automatic wake-up calls, SMDR telephone call tracking and costing, billing, telephone system control, and many other features. PMS Interface – The HMIS Property Management System (PMS) Interface called Hlink, is the interface connecting HMIS to other PMSs. The HMIS server serial port connects to the PMS PC’s serial port.
System Features Integrated Services Digital Network (ISDN) (DK40i, DK424i only) ISDN Primary Rate Interface (PRI) PRI is the larger ISDN interface (via the RPTU) and uses the 23B+D transmission format, which has 23 64-kbps bearer channels and one 64-kbps data (control) channel, with total bandwidth of 1.544 mbps. PRI is designed as the trunk interface to the ISDN network. PRI connects the DK40i or DK424i telephone system to an intra- or inter-LATA communication provider.
System Features Integrated Services Digital Network (ISDN) (DK40i, DK424i only) In Release 4.15, the DK424i enables specifying the minimum and maximum number of Bchannels used for each service on a common set of B-channels in system programming. Minimum and maximum values can be set for three time periods during the day. These values can be used to ensure that a minimum number of channels remain available for incoming calls.
System Features Least Cost Routing (LCR) ♦ Number Delivery sends the calling number with the call setup message, if that number is not blocked. The Strata DK handles the number the same way that ANI information from T1 trunks is handled. For instance, the number can display on the called telephone’s LCD, or it can be used by TAPI interfaces, or it can be recorded in SMDR data records.
System Features Memory Protection Memory Protection If the power fails, the Strata DK has an internal battery backup that protects data and the customer’s programmed configuration. This information will be maintained within a powerless system for at least six years. Message Waiting Any station and most voice mail devices can leave a message waiting indication (light) on a designated message waiting light of a digital, electronic, or standard telephone station.
System Features Multiple Directory Numbers Phantom Directory Number [PhDN] This is an additional [DN] that can be dedicated to a station or to a group of stations (usually in the same area or department). Each unique [PhDN] can only appear once on a given telephone, but each telephone can be assigned up to eight different [PhDNs]. Any [PhDN] can appear on all Toshiba telephones in the system. A [PhDN] can ring on up to 120 telephones in the system.
System Features Multiple FCC Registration ● [PhDNs] are usually associated with a function such as an “800” number for a Technical Support Group; whereas a specific [PDN] is usually associated with a person, for example, Station 200 is assigned to Steve, Station 201 is for Susan, etc. Multiple FCC Registration The DK14 and DK40i can be configured as either a key or hybrid system with separate FCC registration numbers for each type.
System Features Outgoing Call Restriction Outgoing Call Restriction Stations can be selectively restricted from originating calls over any number of lines. The same stations can receive incoming calls on those restricted lines. Pooled CO Line Button Several lines can be pooled to appear under one digital telephone, electronic telephone CO /LQH button. The lines are usually pooled in categories, e.g., WATS lines in one pool, regular lines in another, etc.
System Features Relay Service Relay Service The DK14 KSU and DK40i Base KSU provide one relay contact to provide the functions listed below. For the DK40i, DK424i, the PIOU, PIOUS, and PEPU PCBs each have two pairs of relay contacts that can each be programmed for one of the following two functions. External Page/Door Lock Control ♦ External Page is a Page over external speakers will mute BGM that is being broadcast over the same speakers. ♦ Door Lock Control Relay requires PIOU or PIOUS relays.
System Features Speed Dial By using this standard integration method, a Strata DK has the flexibility to integrate with a wide range of standard voice mail machines and also to grow with the standard as more features are added for enhanced integration. Advantages provided by the Strata DK and the Stratagy/VP SMDI integration are: Better Port Usage SMDI is a faster and more efficient integration compared to DTMF (in-band) integration and is recommended for high-traffic installations.
System Features Station Hunting Station Hunting The system supports two types of station hunting: Serial Hunt When a called [DN] ([PDN] or [PhDN]) is busy, the call (data or voice) will hunt to an assigned [DN]. If that [DN] is busy, the call hunts to the next assigned [DN], and so on. The call is eventually routed to the first idle station, or if it is a CO line call, then the call camps on to the last station in the hunt sequence, if all stations are busy.
System Features Station Relocation Station Relocation This feature enables stations to be moved from one location to another without having to reprogram the Strata DK. Stations which are moved will maintain their set features and all [DNs], including Primary, Secondary, and Phantom.This feature does not work when stations are relocated from a PDKU to a KCDU PCB in the DK40i.
System Features T1 Interface (DK40i, DK424i only) T1 Interface (DK40i, DK424i only) The T1 (DS-1) interface provides the system with up to 24 digital voice channels that can be individually programmed to operate as ANI, DNIS, Tie, DID, loop start or ground start CO lines. This allows the system to connect to a CO, Long Distance Provider or another type of Key or PBX system with a T1 interface.
System Features Tie Lines Tie Lines Tie lines can link the Strata DK40i or DK424i to other Strata DK systems or PBXs that support Tie lines. Incoming Tie line calls can be routed to ring a number of destinations within the Strata DK (see Table 34 on Page 68). Analog Tie lines are interfaced via the REMU PCB, each of which provides four circuits. The interface options of Tie lines are: E & M Type I or Type II signaling, optional 2- or 4-wire transmission, Wink or Immediate start.
System Features Unrestricted Call Transfer to Directory Numbers Unrestricted Call Transfer to Directory Numbers Any CO, Tie or DID line or internal call can be transferred to any station [DN]. A station does not need a specific CO line’s appearance in order to transfer or answer the call. Voice First or Tone Signaling The system can be programmed for either Voice First Signaling to [PDNs] or Tone First Signaling to [PDNs] as the standard method of internal [PDN] call signaling.
System Features Voice Mail Integration Message Waiting Indication When a message is recorded in a user’s mailbox, the voice mail system automatically sets a message waiting indication—typically a flashing LED—at the user's digital or electronic telephone or the message waiting lamp on a standard telephone connected to an RSTU2 PCB. A Toshiba telephone can have up to five message waiting buttons/LEDs.
System Features Voice Mail Integration Table 37 Standard and Optional System Features Standard System Feature Abandoned Call Numbers (ABR) Account Codes (forced/voluntary/verified) Alternate Point Answer Automatic Release from Hold/DISA Background Music Interface1 Centrex/PBX Compatible Centrex Ringing Repeat Conferencing Credit Card Calling Day/Night Modes Delayed Ringing Distinctive CO Line/Directory Number Ringing Distributed Hunt (DK424i only) DTMF Back Tone DTMF and Dial Pulse CO Line Compatible DTM
System Features Voice Mail Integration Table 38 System Feature Capacities DK424i DK14 DK40i B1CU B2CAU/ B2CBU B3CAU/ B3CBU B5CAU/ B5CBU Amplified Conferencing1 0 2 4 4 4 4 Auto Attendant (built-in) simultaneous calls in queue 3 5 12 24 24 24 Caller ID/ANI/CNIS Abandoned Call Numbers: stored per station 10~100 10~100 10~100 10~100 10~100 10~100 Features 200 200 400 1000 1000 2000 CO Line Groups stored per system 4 8 8 16 16 16 Distributed Hunt (DH) Calls in Queue p
System Features Voice Mail Integration Table 39 Line Capacities and Universal Printed Circuit Board Slots DK424i B1CU B2CAU/ B2CBU 41 16 142 28 48 4 12 32 104 120 200 0 12 28 52 120 200 0 12 28 52 120 200 0 12 28 52 120 200 0 8 or 12 32 120 120 200 5 5 16 5 Lines3 and PCB Slots DK14 Universal slots 0 CO lines – loop start (analog)3 CO lines – ground start (analog)3 DID lines (analog)3 3 Tie lines (analog or VoIP) T1 (DS-1) lines each) 4 DK40i B3CAU/B3CBU B5C
Station Features 7 This chapter describes the features, in alphabetical order, that are available to Strata DK14, DK40i and DK424i station users. For an overview, see “Station Features by Station Type” on Page 110. Tables 40 and 41 list the station and peripheral capacities and station features. Note Not all features for digital telephones are available on the digital cordless phones.
Station Features Automatic Callback (ACB) Automatic Callback (ACB) Station users that call busy or Do Not Disturb (DND) stations can set ACB and have the system call them back when the busy or DND station or trunk group becomes available. When calling a station with multiple [PDNs] in the ring first mode, ACB will be available to the calling station only if all the [PDNs] of the called station are busy.
Station Features Call Forwarding Call Forwarding Outside CO Line and internal [DN] calls to stations in the Call Forwarding mode are routed to an alternate station or voice mail device. Stations in this mode can originate calls as usual. Call forwarding can be set by a feature button or access code. Station users can set Call Forward for the telephone’s [PDN] or the [PhDN] that is “owned” by that telephone. The Call Forward destination mailbox can be different for each [PDN] or [PhDN].
Station Features Call Park Orbits Fixed Calls to the [PDN] or private CO line of an idle or busy digital or electronic telephone in this mode will forward immediately to a destination assigned in system programming, but not as defined by the telephone user. External Call Users can set their stations to forward incoming calls (on private or DID lines) to numbers outside the DK System.
Station Features Call Pickup Groups ♦ Door phone calls ♦ Incoming CO line calls ♦ Parked calls ♦ Any ringing line or designated Tenant Group lines ♦ Tandem CO line connections (by tandem origination telephone) Call Pickup Groups Up to 20 Call Pickup groups can be created to enable station users to pickup calls ringing at other stations with the touch of a Pickup feature button or by dialing brief access codes.
Station Features Conferencing Conferencing A variety of Conferencing combinations are available to all station users, as listed below. Stations and lines can be added in any order. (See “Amplified Conference Interface (DK40i, DK424i only)” on Page 66) ♦ One or two stations and two outside lines ♦ Two or three stations and one outside line ♦ Four stations on one internal [DN] line ♦ Three to four simultaneous Conference calls (Table 38 on Page 95).
Station Features Directory Number [DN] Buttons Directory Number [DN] Buttons These are the telephone’s call buttons, used to originate and receive internal and external calls. See “Multiple Directory Numbers” on Page 82 for information on the different types of [DNs]. DISA Security Code Revision Certain digital telephones selected in programming can revise the DISA security code.
Station Features Executive Override Executive Override Stations with this feature programmed can enter any conversation, except ACD and ACD/PBX calls, in the system by dialing an access code or pressing a Feature Prompting Soft Key. An optional warning tone notifies the parties that another party is about to conference into their conversation. Executive Override can be blocked selectively to any station in system programming for security with modem (data) calls, voice mail calls, fax machine calls, etc.
Station Features Microphone (External Unit) Microphone (External Unit) An external microphone (RFDM) can be connected to the DKT2020-FDSP digital telephone enhancing “full-duplex” operation by virtue of the “superdirectional” characteristic of the microphone. When this option is on, the internal microphone is disabled on all but Voice First Handsfree Answerback calls and OCA calls. The external microphone is powered by the DKT and does not need to be turned off when not in use.
Station Features On-hook Dialing The DKT2001 telephone can receive handset OCA annoucements, but the user cannot respond, since the DKT2001 does not have 0LF button. Speaker Mode An OCA announcement can be sent through the speaker to a called party who is off-hook and engaged in a conversation. The called phone user must be equipped with a digital telephone with the optional DVSU PCB and the station must be programmed for OCA-receiving capability.
Station Features Release/Answer Button Release/Answer Button The 5HOHDVH and $QV button enables a station user that is talking on a call to release and transfer or disconnect the active call and automatically answer a new incoming call. This is useful for DSS console’s telephones or stations that must process many incoming calls.
Station Features Telephone Application Programming Interface (TAPI) Compatibility Telephone Application Programming Interface (TAPI) Compatibility The DK can interface with computer applications which conform to the Microsoft Windows TAPI format. TSPI software, which allows the DK to communicate with TAPI applications, is bundled with the RPCI in the form of a 3-1/2” IBM-compatible disk.
Station Features User Programmable Feature Buttons Table 40 Station and Peripherals Capacities DK424i Stations Add-on modules (DADM) DK14 DK40i B1CU B2CAU/ B2CBU B3CAU/ B3CBU B5CAU/ B5CBU 8 12 40 120 120 200 Attendant consoles 0 0 0 4 4 4 DKT2104-CT Cordless Telephone 8 28 56 104 192 328 DKT2104-CT simultaneous calls 30 30 30 30 30 30 DKT2004-CT Cordless Telephone 8 28 56 104 192 328 DKT2004-CT simultaneous calls 9 9 9 9 9 9 Door locks 2 3 5 5 5 5 Do
Station Features User Programmable Feature Buttons Table 41 Station Features by Station Type Feature Digital Phones Account Code Button X Account Code Revision X Add-on Module (DKT2000-series only) X ANI/Caller ID X2 DKT2001 Phone Digital Wireless Phones Cordless Phones X X X Alert Signal Button X Automatic Busy Redial (ABR) X X Automatic Callback (ACB) X X Automatic Hold X Automatic Line Selection X X Background Music with Station Control 3 X X Busy Override (receive) X
Station Features User Programmable Feature Buttons Table 41 Station Features by Station Type (continued) Digital Phones Feature Feature Prompting with Soft Keys X “Flash” Ability X Flexible Buttons X Handsfree Answerback X Headset Interface 3 X Headset Receiver Volume Control 3 X Hearing Aid Compatible X DKT2001 Phone Digital Wireless Phones X X X X LED - Distinctive Indications X LED - Dual Colors X Liquid Crystal Display X Message Waiting Indication X X Multiple Message Wai
Station Features User Programmable Feature Buttons 112 Strata DK General Description 6/00
PC Attendant Console Features 8 The Strata DK PC Attendant Console (DK-PCATT) offers many new features, not available on the older model DK Attendant Console (see on Page 119). Additionally, it offers all of the features available on digital telephones and the older DK Attendant Console. Most features can be operated either from the DK-PCATT-KB keyboard or from a PC mouse. The Strata DK PC-ATT software runs on the computer as a Windows application.
PC Attendant Console Features Attendant Conference Setup Attendant Conference Setup This enables the Attendant to set up a conference call with up to four members. Conference members can be another console, station, or CO line user. The conference can be originated by the Attendant or requested by a station user or outside party. Auto Day/Night Mode Switching The DK-PCATT can automatically switch the Strata DK between Day, Day2, and Night modes, according to the time of day and day of week.
PC Attendant Console Features Direct Station Selection (DSS) Direct Station Selection (DSS) The Attendant can make direct station calls or transfers by pressing a button, or pointing and clicking the mouse button on the station name or number on the internal directory screen. Directory Display and Dialing The directory listing area of the screen can display both names and numbers of internal station users. The Attendant can point and click on a name to automatically dial the number.
PC Attendant Console Features Flexible Programmable Buttons Flexible Programmable Buttons There are 16 flexible buttons on the display screen which can be programmed with a variety of feature assignments, trunk access, or as Incoming Call (In) buttons. Headset Operation In addition to the handset, the console can be used with a headset. The headset can be plugged into the RATI attendant console interface unit. Hold Button When the Hold button is selected, the current call is placed on hold.
PC Attendant Console Features Keyboard or Mouse Operation Keyboard or Mouse Operation Most of DK-PCATT functions can be operated by clicking a mouse on screen buttons or by pressing the equivalent keyboard buttons. Attendants can choose the easiest method for them. Load Sharing In a multiple-console environment, incoming calls are distributed among the available consoles (up to four) on a call-by-call rotation basis, which increases efficiency and call coverage flexibility.
PC Attendant Console Features Name or Number Dialing Name or Number Dialing The DK-PCATT directory can include individuals who do not have stations within the system. This accommodates personnel located off-site (in other facilities, working at home, etc.). The directory can include information on reaching these people. It also provides an area for entering messages for them. The Attendant can use the directory to select parties by name, number, or department.
PC Attendant Console Features Split/Switch Button Split/Switch Button The Split/Switch button is used to alternate between source and destination parties; the two parties are kept separate. This feature can only be used during a three-way conference (console, source and destination party). The parties can be connected on outside lines only, either on [DN] lines only, or on a combination of outside and [DN] lines. The Split feature does not work on fourparty conference calls.
PC Attendant Console Features Volume Control Table 42 PC Attendant Console Feature List Attendant Console Features Answer Button Answer Priority Answer Prompting by CO Line or DNIS Attendant Conference Setup Auto Day/Night Mode Switching Auto Dialing Busy Lamp Field (BLF) Display Call Waiting Count Color CRT Display Dial “0” For Attendant Dial Outside Number for Station User Direct Station Selection (DSS) Directory Display and Dialing Internal [DN] DTMF Signaling from Dial Pad (Tone Button) Emergency Cal
Appendix – General Specifications This appendix contains reference information for the DK14, DK40i, and DK424i systems and compatible stations. The information here applies to all systems unless noted otherwise.
Appendix – General Specifications Network Requirements Network Requirements Table 43 PCB Network Requirements PCB/Interface Facility Interface Code QSTU2/PESU/RSTU2/ KSTU2/RDSU1 (Off-premises Station) OL13A (PESU) OL13B (QSTU2, RSTU2, –24V) OL13C (RSTU2, RDSU with R48S48V) Ringer Equivalence Network Jack RJ21X Universal Service Order Code N/A 9.0F 0.3B N/A RJ14C/RJ21X 0.0B AS.2 RJ2EX RJ2GX RJ2FX RJ2HX Not Available (N/A) 9.
Appendix – General Specifications Network Requirements Table 44 Environmental Characteristics Environmental Specifications Operating temperature Operating humidity Storage temperature 32~104° F (0~40° C) 20~80% relative humidity without condensation -4~158° F (-20~70° C) BTU Rating PDKU (5) RCOU/RCOS (1) B1CU (1) DKTs (40) 190 BTUs (56 watt hours) per cabinet Traffic Rating Characteristics In hundred call seconds (CCS): 9 CCS per station system-wide 36 CCS per ACD/SMIS station Note There are system
Appendix – General Specifications Customer-supplied Peripherals and Interfaces Customer-supplied Peripherals and Interfaces The Strata DK supports many customer-supplied peripheral devices, a number of which are listed in Table 45 (with the supporting PCB or data interface unit noted). For a depiction of these devices, see Figure 16 on Page 56.
Appendix – General Specifications Station Specifications Station Specifications Table 46 Station Loop Requirements No. of Wire Pairs (24 AWG twisted pair) Device Digital telephones1 DDSS consoles PDIU-DS DDCB Max. Loop Resistance (includes device) Max.
Appendix – General Specifications Station Specifications Table 47 Station Dimensions Device Height Width Depth 10-button Digital Telephone with Handsfree Answerback (DKT2010-H) 3.3 inches (85 mm)1 7.8 inches (199 mm) 9.0 inches (230 mm) 10-button Digital Telephone with Speakerphone and Liquid Crystal Display (DKT2010-SD) 3.8 inches (97 mm)1 7.8 inches (199 mm) 9.0 inches (230 mm) 20-button Digital Telephone with Speakerphone (DKT2020-S) 3.3 inches (85 mm)1 7.8 inches (199 mm) 9.
Appendix – General Specifications Station Specifications Table 48 System Tones CO Line Idle digital and electronic telephones Ring Tone Options 1 2 3 Direct Ring Call 500/640 Hz 1200/1500 Hz 800/1000 Hz All tones are interrupted at 10 Hz Ring Transfer Call 540/760 Hz 1300/1780 Hz 860/1180 Hz 1-sec. ON – 3 sec. OFF Busy station (queuing) to DKT/EKT 2400 Hz, interrupted at 10 Hz, 1 sec. ON – 3 sec. OFF (twice or continuous 4 sec.
Appendix – General Specifications Station Specifications Table 49 Subassemblies for Toshiba Telephones Subassembly Host Telephone Capacity per Telephone Function DVSU1 2000- and 1000-series Digital Telephones Provides interface for digital telephone to receive Speaker OCA. Not required for Handset/Headset OCA. RPCI-DI1 2000-series Digital Telephones Provides two modes of operation: TAPI PC application interface and Data Calling interface.
Appendix – General Specifications Station Specifications Table 51 Data Interface Specifications Item Specifications Terminal or personal computer interface specification RS-232C (EIA) Data transmission speed Up to 19.2 kbps, asynchronous V.24/V.
Appendix – General Specifications Station Specifications 130 Strata DK General Description 6/00
Glossary Term Definition AA Auto Attendant (built-in or external). This feature acts as an automatic operator that directs incoming callers to stations by offering a menu of dialing prompts. ABR Automatic Busy Redial. ACB Automatic Callback. ACD Automatic Call Distribution. Allows incoming calls to be distributed to a group of ACD agents. The ACD Supervisor’s LCD telephone displays ACD Agent and Group information which allows the Supervisor to monitor calls and assist agents.
Glossary CO Term 132 Definition CO Central Office—The facility which houses switching equipment that provides telephone service (CO lines, E & M Tie lines, DID lines, Centrex lines, etc.) for the immediate geographical area. CODECs Coder/Decoder—Semiconductors that allow the system to process analog-to-digital and digital-to-analog conversions. CSU Channel Service Unit. Required between the DK PRI interface and the PRI line provider interface in most locations of the U.S.
Glossary HDSS Term Definition HDSS Electronic Direct Station Selection Console—A device that helps facilitate the processing of a heavy load of incoming calls. The HDSS console connects only to designated electronic telephone circuits, and is associated with electronic telephones. HESB External Speaker Box—A speaker/amplifier that can be configured with the system to provide a variety of functions, such as a paging speaker and/or Background Music (BGM) speaker.
Glossary ROM Term 134 Definition ROM Read Only Memory—Refers to the type of system memory that holds static software that comprises the mechanics of the features’ functions. ROM is only revised by Toshiba software engineers. [SDN] Secondary Directory Number. SF Super Frame. SLT Single-line Telephone. SMDI Simplified Message Desk Interface—RS-232 link from PIOU, PIOUS, RSSU, RSIS, or RSIU modular jack connected to a voice mail machine to provide Strata DK voice mail integration.
Index busy redial, 97 call distribution, 67 callback, 98 hold, 98 line selection, 98 number identification, 68 release from hold, 69 Variables [DN], 103 [PDN], 82, 95 [PhDN], 83 [SDN], 82 Numerics 48V loop voltage, 41 B A background music, 69 with station control, 98 basic rate interface (see BRI, see also ISDN) BGM, 69, 98 BRI, 43, 44, 79 busy lamp field display, 114 busy override, 98 busy station transfer/busy station ringing, 98 AA, 12, 66 abandoned call numbers, 65 ABR, 97 ACB, 98 account code bu
Index D~D centrex ringing repeat, 70 centrex/PBX compatible, 70 features, 101 CNIS, 80 abandoned call numbers, 95 CO line/digital telephone interface, 40 CO lines, 13 capacities, 96 DK424i, 22 groups, 95 CO private lines, 106 color CRT display, 114 computer telephony integration (CTI), 70 conferencing, 71, 95, 102 connectors, 64 continuous DTMF tone, 102 cordless digital telephones, 58, 109, 110 DKT2004-CT, 59 DKT2104-CT, 58 credit card calling, 71 D DADM, 57, 97 data call button, 102 data switching, 71 d
Index E~K stations and peripherals, 51 DKi Admin, 8, 18, 38, 89 DK-PCATT, 61 DKT2001, 53, 110 DKT2004-CT, 59, 109 DKT2104-CT, 58, 109 DNIS, 72, 95 do not disturb, 103 override, 103 door locks, 109 door phones, 63, 74, 109 lock control unit, 63 DP/DTMF mode change, 103 DSS, 102, 115 DTMF back tone, 74 dial pulse CO line compatible, 74 receiver subassembly, 20 signal time, 74 signaling from dial pad, 115 DTMF/ABR tone detection receiver, 11 DVSU, 58 E E&M tie line unit, 42 E911, 75 E911 CAMA trunk, 44 subas
Index L~P L LCD features, 104 telephones, 54 least cost routing, 81 line capacities, 5, 12, 22 groups, 81 queuing, 81 lines, 13 live system programming, 81 load sharing, 117 loop hold display, 117 loop start CO line interface, 42 subassembly, 42 M maintenance DK14, 8 DK40i, 18, 38 DKi Admin/modem (TTY) interface, 12 MDFB, 63 memory protection, 82 message center, 117 message waiting, 82 buttons, 83 microphone cut-off button, 104 modem button, 105 modular handset and line cords, 105 headset, 105 MOH, 4, 84
Index Q~T Q QCDU2, 3 QKYS1, 3 QRCU3, 3 QSTU2, 3 R R48S, 41 RATU, 41 RBSU, 45 RBUU, 45 RCIS, 41 RCIU2, 41 RCMS, 44 RCOS, 42 RCOU, 42 RDDU, 42 RDSU, 39 RDTU, 43 RDTU2, 45 relay service, 86 external page/door lock control relay, 86 night relay/hold relay, 86 release 3.
Index U~W (TAPI), 70, 108 telephones DKT, 109 DKT, 52 EKT, 109 features, 110 wireless handset, 59 tenants, 90, 95 three-way calling, 119 through dialing, 119 tie lines, 91, 96 timed reminders, 108 toll restriction, 91, 95 override codes, 108 transfer direct to voice mail, 119 traveling class of service, 91 trunk group busy indication and control, 119 TSIU, 12 TSPI, 70 U universal slots, 96 PCBs, 39 user programmable feature buttons, 108 V verified account codes, 95 VM SMDI, 12 voice first/tone signaling,