TOSHIBA Telecommunication Systems Division ® Strata® CIX™ Programming Manual Volume 1 (Software Release 5.
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
Strata CIX40, CIX100, CIX200 and CIX670 General End User Information The Strata CIX100, CIX200 or CIX670 Digital Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations. FCC Requirements Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata CIX system to be connected directly to the telephone network.
3.Network connection information USOC jack required: RJ11/14C, RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. 4.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT.
T Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc.
WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio.
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Contents Contents Chapter 1 – Strata CIX Programming Guidelines Use Default Auto-programming to Start Up........................................................................................ 1-1 Limitations .................................................................................................................................... 1-2 Station and BIOU Auto-programming .......................................................................................... 1-2 Station PDN Auto-programming.......
Contents Creating Network DNs in Multiple Systems ............................................................................... 2-11 Install eManager ............................................................................................................................... 2-12 eManager PC Minimum Requirements ...................................................................................... 2-12 Install or Upgrade eManager Software ................................................................
Contents Chapter 4 – System 100 Cabinet Slot PCB Assignments............................................................................................. 4-1 Dial Number Plan ............................................................................................................................... 4-2 102 Flexible Access Codes.......................................................................................................... 4-3 Creating New Feature Codes..........................................
Contents 518 Multiple Calling Members Assignment ................................................................................ 5-40 516 Station Speed Dial .............................................................................................................. 5-41 ISDN ................................................................................................................................................. 5-43 202 ISDN BRI Station ............................................................
Contents 151 BIPU Configuration ............................................................................................................... 8-9 152 Voice Packet Configuration Table Assignment ................................................................... 8-10 161 MIPU/LIPU/GIPU Configuration .......................................................................................... 8-12 250 IP Telephone (Station) Data Assignment.......................................................................
Contents Public Holidays and LCR Time Zones ....................................................................................... 9-22 527 LCR Holiday Table .............................................................................................................. 9-22 529 LCR Route Plan Time Zone Assignment ............................................................................ 9-22 530 DR LCR Screening Table Assignment.............................................................................
Contents Chapter 10 – Operation System Setup ................................................................................................................................... 10-1 900 CIX Restart.......................................................................................................................... 10-2 901 Display Version ................................................................................................................... 10-3 915 Regional Selection ......................
Contents Chapter 12 – Tools and Profile Tools................................................................................................................................................. 12-1 Download ................................................................................................................................... 12-1 Chapter 13 – Telephone Button Programming Telephone Button Overview ....................................................................................................
Contents General QoS Adjustments ...........................................................................................................A-6 Priority Control Adjustments.........................................................................................................A-7 Networking..........................................................................................................................................A-8 Strata Net Private Networking.................................................
Contents Service Definition .........................................................................................................................C-8 Service Assignment .....................................................................................................................C-9 URI Programming ......................................................................................................................C-10 Configuring the MIPU/GIPU .....................................................
Introduction This manual provides information required to program the Strata® CIX™ business telephone systems using Toshiba’s eManager™ programming interface and the 900 series Button Programming. Important! Whenever the CIX100 is mentioned in this book, it applies to both the CIX100-S and CIX100, unless specified otherwise. Whenever the CIX is mentioned in this book, it applies to all CIX40, CIX100, CIX100-S, CIX200 and CIX670 systems, unless specified otherwise.
Organization Organization Chapter 1 - Strata CIX Programming Guidelines describes auto-recognition features, order of programming, and overview of general CIX Programming operation. Chapter 2 – Strata eManager provides general information about the Strata eManager software capabilities. Includes the installation steps needed to install Strata eManager on a PC and establish a connection to the Strata CIX system.
Conventions Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. CAUTION! Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely. WARNING! Alerts you when the given task could cause personal injury or death.
Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page.
Strata CIX Programming Guidelines 1 Strata CIX Programming This chapter discusses Strata CIX programming basics and guides you through initial setup procedures. It also describes auto-recognition features, order of programming, and overview of general CIX eManager, and Button Programming operations. Programming sequence tables are provided to streamline your programming tasks.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Limitations The following are the limitations of Strata CIX auto-programming. • CTI programs are not programmed automatically. • Strata CIX cannot configure unique LAN requirements automatically. Strata CIX’s LAN system data, CIX IP address and Community Name are set to a default. Note DND is only assigned on 20-button telephones. • When the system is initialized, it takes a few minutes to recognize the mounted hardware.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Station PDN Auto-programming • Auto programming assigns PDNs to station PCB equipment numbers (cabinet, slot, circuit) in equipment number order. All installed station PCB circuits will be assigned a PDN regardless of the circuit type, digital (BDKU/BDKS, PDKU) or analog (RSTU). MIPUs, GIPUs and LIPUs are not assigned PDNs.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100) PCB Code 008 PCB Name RDSU PCB Circuit Type Parameter setting 4 Standard telephone and for digital telephone (continued) Comments Standard telephone and DKT2000 and DKT3000/3200 without S-OCA (DKT3000 limitations: DKT2000, 16 character LCD display on DKT3000/3200, DKT3000/3200 LCD Feature key does not function, DKT3014/ 3214 large screen LCD does not displa
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-4 Auto-Programming of Line Groups and Service Types (continued) ILG Prog 304 ISDN PRI 2 5 DID – no default DID numbers REMU analog E&M 3 6 Non-Strata Net CO Service Type 1. The line number is assigned to all lines in the numerical order according to the line PCB cabinet placements. Example: Line number 1 will be on the first circuit of the line PCB placed in the lowest cabinet/slot number.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up MIPU / GIPU / LIPU / BIPU Settings Table 1-6 MIPU, GIPU, LIPU, BIPU-M Automatic Settings Item Description Settings Card Type Card Type BIPU-M, LIPU, MIPU, GIPU IP Address (xIPU) IP address of xIPU In the order of smallest number of the slot where xIPU is inserted 192.168.254.200 .201 .202/....... Private address will be set. Subnet mask (xIPU) Subnet mask of xIPU substrate 255.255.255.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up BIPU-Q1A Initial Programming Table 1-9 BIPU-Q1A Automatic Settings Item Description Settings Card Type Card Type BIPU-Q1A IP Address (BIPU) IP address of BIPU-Q1A In the order of smallest number of the slot where BIPU is inserted Strata CIX Programming After initializing the CIX System with BIPU for Strata Net over IP, Strata CIX detects the BIPU card for Strata Net over IP and basic programming is set automatically.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-11 LIPU Strata Net Automatic Settings Item Description Settings Card Type Card Type LIPU IP Address (LIPU) IP address of LIPU In the order of smallest number of the slot where the LIPU is inserted 192.168.254.200 for 1st LIPU 201 for 2nd LIPU 202 for 3rd LIPU Private address will be set. Subnet mask (LIPU) Subnet mask of LIPU 255.255.255.0 Default gateway Default gateway of LIPU 0.0.0.0 .
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up CIX Processor NIC Interface TCP/IP Auto-programming • Network TCP/IP. See “916 IP Configuration” on page 10-16. - IP address – 192.168.254.253 - Sub network master – 255.255.255.0 - Default gateway – 0.0.0.0 - IP routing table – Not used • SNMP Agent settings - Community name – communityName - IP address – 0.0.0.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-17 Program 204 Default Data In Program 204, all telephones are programmed as 20 buttons.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Plan Your System Requirements • Flexible Numbering Plan (102) – Planning your Flexible Numbering requirements is essential to a smooth installation. Trunk group access and station range requirements are especially important areas of consideration. • COS (103) – Determine the Class of Service (COS) requirements for your station and trunk groups. There are up to 32 possible COS plans.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up 5. Station Assignment (200) – Choose Station > Basic. Set up your stations in the following order (see ”Assignment’ on page 5-1 for more details): - DKT Stations - IP Stations - Standard Stations - Voice Mail (VM) Ports - Attendant Positions - Automatic Call Distribution (ACD) Pilot DNs - Door Phones 6. Create Station Links – Create the following groups wherever applicable and set stations to link as necessary.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Review Program Flow Strata CIX Programming The basic program flow needed to set up Strata CIX is shown below. The figure displays the most critical programs in the left column and migrates right to optional programs. Also, programming flows from specific (left) to general (right).
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Identify Program Sequences Use the following tables to quickly identify the programs needed to fulfill your setup requirements. See the Index to correlate program numbers and their functions. Station Setup Use the following table to quickly access the programs needed to set up Station requirements. Station Type Assignment SLT Run Programs in Sequence from left to right.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Trunk Setup – Analog Trunk Type LS/GS Tie line DID Assignment Run Programs in Sequence from left to right.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Trunk Setup – ISDN PRI Use the following table to quickly access the programs needed to set up ISDN PRI Trunk requirements. Trunk Type DID Assignment Run Programs in Sequence from left to right.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up SIP Trunking Trunk Type Assignment SIP Trunk Run Programs in Sequence from left to right. Basic 100 304 306 Service 327 328 329 MIPU/GIPU 161 326 Miscellaneous Use the following table to quickly access the programs needed to set up other Strata CIX features. Feature Run Programs in Sequence from left to right.
Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Feature Run Programs in Sequence from left to right.
Strata eManager ® 2 The Strata CIX systems are programmed using eManager. eManager R5.1 (R5.10A07 or later) can be used to program all CIX and CTX systems. This section includes the process for using eManager on the MAS or a stand-alone PC and shows how to install the eManager software on your PC to connect to the Strata CIX system.
Strata eManager ® Network eManager® Introduction Network eManager Introduction ® The new Network eManager application is designed to reduce the time needed to manage multiple CIX equipment sites. Situations when an administrator needs to configure multiple CIX systems as a group include: • Multiple CIX systems in a Strata NET configuration. • Setting up several CIX systems at different sites through a LAN at the same time.
Strata eManager ® Network eManager® Introduction Strata eManager ® Figure 2-1 Network eManager Screen Network eManager Main Menu When a user logs into Network eManager the main menu appears. The main menu includes the following options. • Equipment Setup — This new location is where the CIX system sites are built. The Equipment Setup allows the technician to add new equipment or add equipment to an existing site, update equipment and delete equipment.
Strata eManager ® Network eManager® Introduction Equipment Setup The Client Equipment Setup is used to build new equipment groups, add equipment to existing groups, update equipment, and delete equipment. The Equipment is setup in a three-tier format: - Company - Site - Equipment In the example below, Toshiba Training is a company with one site - Remote Training System. At that site are seven systems.
Strata eManager ® Network eManager® Introduction Connecting To Multiple CIX Systems One of the most powerful features of Network eManager is the ability to connect to multiple systems at one time. The eManager user can connect to multiple CIX systems in multiple nodes in multiple locations simultaneously. This feature requires that an IP connection is possible to all the equipment that the user wants to connect to.
Strata eManager ® Network eManager® Introduction Add New User The Account Setup utility creates new Network eManager users, each with one of four levels of permissions. 2-6 Strata CIX Programming Vol.
Strata eManager ® Network eManager® Introduction Clicking on the View Levels Default Permission will shows the different access permissions of each level. Strata eManager ® The Network eManager Toolbar Setup Menu In addition to the icons on the main menu page, there is a set of menus on the top right hand corner of the Network eManager screen. These menus, similar to the icons on the body of the page, include a menu item, Connect to Client SES Only.
Strata eManager ® Network eManager® Introduction in the node. The detail information includes: Equipment Type, Equipment Version, Equipment Name, IP Address, Voice Mail, MAC Address and Country. One node will be highlighted to indicate the current node connection. Clicking on the other nodes will display the data for that given node.
Strata eManager ® Network eManager® Introduction Accessing Multiple Systems A powerful feature of Network eManager is the ability to access the programming data on multiple CIX systems without having to log-off of one system and then log-on to the next system. In this example Network eManager is currently viewing the Station programming data for the CIX670WEST switch. Program 200 displays the familiar list of stations on the right with the details of each station in the work area.
Strata eManager ® Network eManager® Introduction Copy To Multiple Equipment A powerful feature of Network eManager is the ability to selectively copy data from one CIX system to multiple CIX systems. For example, to copy selected fields in Program 260, Full IP Station Assignments: 1. Click on all the fields to be copied. For example; COS Day1, DRL Day1, FRL Day1, QPL Day1 and LCR Group. The ‘Highlight All’ button is still available to select all values for a copy. 2.
Strata eManager ® Network eManager® Introduction Updating the Software On Multiple CIX Systems The new CIX Software Update is located under the Maintenance > CIX Software Update. In the Upload window you have the option of backing up the CIX systems prior to the upgrade. If the user clicks on the Yes button, the database backup screen will be displayed allowing you to select the databases to backup.
Strata eManager ® Install eManager Install eManager eManager is installed on every MAS shipped to a customer site. The following information details the upgrade of the eManager on the MAS or the installation of eManager on another PC. eManager PC Minimum Requirements A PC or server should meet the minimum requirements listed below.
Strata eManager ® Install eManager Install or Upgrade eManager Software These are the software components required by eManager: • Windows Internet Information Services and WMI components • Windows SQL 2005 Express • Windows Installer 3.1 and .NET Framework 2.0 Installing eManager from a Remote Location Although not recommended, eManager can be installed remotely. 1. The zipped eManager.exe file must be copied to the target PC or MAS using Windows Remote Desktop.
Strata eManager ® Install eManager eManager Installation/Upgrade Procedure CAUTION! Do not open and/or run other applications during installation as this may corrupt the installation and/or other software on your PC. Installation may take several minutes. Note eManager and WinAdmin cannot be installed on the same PC. Uninstall WinAdmin before installing eManager version 5.10 and later. If WinAdmin is removed after eManager is installed dial-up operation will not function.
Strata eManager ® Install eManager 5. In the Install Wizard Remove Installation Files screen select the option to ‘Unpack the files and don’t remove these files after setup.’ Strata eManager ® 6. The extracted files are saved in the folder shown in the InstallShield Wizard screen (above). Click on the AutoPlay file. 7. The eManager installation splash screen will appear. 8. Click on the Install eManager button. Strata CIX Programming Vol.
Strata eManager ® Install eManager 9. Depending on the software configuration and setup of your computer, the Microsoft Visual C++ dialog box may appear. If it opens click on Yes. 10. The install system will perform the prerequisite checks and prompt for the installation of missing components. If components are missing the system will prompt for their installation. If all of the components are installed go to Step 11. The installer checks for missing components at this point in the installation process.
Strata eManager ® Install eManager 12. The Setup Type dialog box will then open. Toshiba recommends that you select ‘Create default eManager user account.’ Then click on Next. Strata eManager ® Note If your network administrator does not allow automatically creating new user accounts select ‘Do not create eManager account’ and click on Next. Then go to Step 19. 13. In the Setup Windows User Account dialog box click on Next. 14. When prompted for the User Account password for eManager enter a password.
Strata eManager ® Install eManager 20. To save the eManager Export file on systems running Windows Vista Business, set the security permission. The directory security permission on the folder used for the eManager Export file must be set to allow the current logged-in user Read/Write access. Right-click on the folder that will be used for the eManager Export function. Select Property, then click on Security. Joe User 2-18 Strata CIX Programming Vol.
Strata eManager ® Install eManager Configure the Windows User Account, IIS and COM+ for Windows 2003 Server This procedure is only required if ‘Do not create eManager user account’ was selected in 32. If an eManager user account exists skip to Step 5. If your network does not allow the eManager installation application to create a user account, an eManager user account must be created manually and the IIS and COM+ must be configured for eManager use.
Strata eManager ® Install eManager Create the eManager User Account 1. From the computer Control Panel, under Administrative Tools, access Computer Management. Open the Local Users and Groups icon. 2. Select New user. 3. Enter eManagerUser as the user name. Enter and confirm a password (for example: password) with six or more characters. Click to check-mark ‘Password never expires.’ Then, Create. When finished, close the dialog box.
Strata eManager ® Install eManager 4. Make the new eManagerUser account a member of the Administrators group. Select the eManagerUser Properties, the Member of: tab, and click on Add. When you have added eManagerUser to the Administrators group click on OK. Strata eManager ® 5. Select Control Panel > Computer Management > Internet Information Services. eManager is using the Default Application Pool. The next steps will setup the eManager Application Pool. Strata CIX Programming Vol.
Strata eManager ® Install eManager 6. Right click on Application Pool, select New Application Pool. Enter ‘eManagerAppPool’ as the ID. 7. In the properties of the new eManager Application Pool click on the Identity tab. Add eManagerUser, click to select the Configurable radio button, and enter the password you entered in Step 3. 8. In the Internet Information Services > Web Sites right click on eManager, and select Properties. 9. eManager uses the default AppPool.
Strata eManager ® Install eManager 11. In the Authentication Methods dialog box click to check-mark the ‘Integrated Windows authentication’ box then enter the same password used in Step 7. Click OK. Logged In User Strata eManager ® 12. In the IIS Manager screen, refer to Step 5, select eManagerDial properties. Use the pull-down list to select eManagerAppPool. Click on OK. eManagerDial does not need security or authentication settings. 13. eManager and eManagerDial now use the eManager Application Pool.
Strata eManager ® Install eManager 14. In the IIS Manager screen, click on the Web Service Extension folder. On the properties page, highlight ASP.NET v2.0xxx. If the status is Prohibit, click on the Allow button. 15. If you are asked to confirm with a Yes button, click Yes. 16. The ASP.NET is now displayed as Allow. 2-24 Strata CIX Programming Vol.
Strata eManager ® Install eManager 17. In Component Services expand the Console Root down to COM+ Applications. Click to select IIS-{Default Web Site//Root/eManager}. Strata eManager ® 18. Right-click, select Properties, select Identity, then click on the Browse button. Select User. Type eManager into the field. Click on the Check Names button. Click on OK. PC Name\eManagerUser Strata CIX Programming Vol.
Strata eManager ® Install eManager 19. Enter the same password you entered in Step 3. PC Name\eManagerUser 20. Restart the PC. 21. This is the end of the Windows 2003 setup for eManager. Double click on the eManager icon on the desktop. This screen should appear: 22. Return to Step 18 on Page 2-17. 2-26 Strata CIX Programming Vol.
Strata eManager ® Install eManager Configure the eManager User Account, IIS and COM+ for Windows XP Professional If your network does not allow the eManager installation application to create a user account, an eManager user account must be created manually and the IIS and COM+ must be configured for eManager use. This procedure is done after eManager has been installed. The following procedure applies to computers running Windows XP Professional.
Strata eManager ® Install eManager 3. Enter ‘eManagerUser’ as the user name. Enter and confirm a password (for example: password) with six or more characters. Click to check-mark ‘Password never expires.’ Click Create. When finished, close the dialog box. eManagerUser Note 2-28 This step may be skipped if this is an upgrade installation on a server that already has an eManager user account. On a system that had eManager running, the account is still available and need not be recreated.
Strata eManager ® Install eManager 4. Make the new eManagerUser account a member of the Administrators group. Select the eManagerUser Properties, the Member of: tab, and click on Add. When you have added eManagerUser to the Administrators group, click on OK. Strata eManager ® 5. The Installer will setup eManager in the Default Application Pool.
Strata eManager ® Install eManager 7. eManager is using the defaultAppPool. 8. Click on the Directory Security tab. 9. In the Authentication Methods dialog click to check-mark the Integrated Windows authentication box. Click on OK. Logged In User 2-30 Strata CIX Programming Vol.
Strata eManager ® Install eManager 10. In Component Services expand the Console Root down to COM+ Applications. Click to select IIS{Default Web Site//Root/eManager}. 11. Right-click, select Properties, select Identity, then click on the Browse button. Select User. Type ‘eManager’ into the field. Click on the Check Names button. Click on OK. PC Name\eManagerUser Strata CIX Programming Vol.
Strata eManager ® Install eManager 12. Enter the same password you entered in Step 3. PC Name\eManagerUser 13. Restart the PC. 14. This is the end of the Windows XP Professional setup for eManager. Double click on the eManger icon on the desktop. This screen should appear: 15. Return to Step 18 on Page 2-17. 2-32 Strata CIX Programming Vol.
Strata eManager ® Required Microsoft Windows Components If any of the Windows components required for eManager are not present when the installation is started the system will prompt you to install the missing component. These components are not normally a part of default Windows installations. Installation of these components may require the Windows operating system CD-ROM. eManager requires Internet Explorer (IE) version 6.0 or higher. Most Windows XP SP2 installations include IE 6.0.
Strata eManager ® 2. Ensure that all of the features shown below are checked., then click OK. 2-34 Strata CIX Programming Vol.
Strata eManager ® 3. In the Internet Information Services and World Wide Web Services catalog, be sure that all of the features shown below are turned on (check-marked). Do not click on OK. Strata eManager ® Strata CIX Programming Vol.
Strata eManager ® 4. Scroll down to the SNMP feature. Ensure WMI SNMP Provider is selected. 5. Return to “Required Microsoft Windows Components” on Page -33. Install Components for Windows 2003 Server Most versions of Windows 2003 Server include Internet Explorer (IE) Version 6.3. It is necessary to check. eManager requires version 6.0 or later. If the IE installed on the server is not version 6.0 or later install IE.
Strata eManager ® 2. Check-mark the Management and Monitoring Tools line. Strata eManager ® 3. Click on the Details button. Check-mark the following components: • Connection Manager Administration Kit • Network Monitor Tools • Simple Network Management Protocol • WMI SNMP Provider • WMI Window Installer Provider 4. Check-mark Application Server, then click on the Details button. 5. Select the following Application Server details: • Enable network COM+ access • Enable network DTC access 6.
Strata eManager ® Install Components for Windows 2000 Professional eManager requires Internet Information Services (IIS) and Management and Monitoring Tools. The Windows 2000 Professional CD-ROM will be required for installation. 1. Open the Windows Add/Remove Software utility. Select Add or Remove Components. 2. Ensure that the Internet Information Services (IIS) and the Management and Monitoring Tools items are check-marked.
Strata eManager ® Upgrade MSDE Database to Microsoft SQL 2005 Express It is critical that each step in this procedure be followed completely. The check-marks must be set exactly as specified in this procedure. 1. In the splash screen click on ‘Start Upgrade SQL Express.’ Strata eManager ® 2. In the License Agreement screen check-mark the ‘I accept the licensing terms and conditions box’ then click on Next. 3. In the Installing Prerequisites dialog box click on Install.
Strata eManager ® 5. The system will run a Configuration Check. Look through the list. If the check failed, install the missing or failed components. When the components are installed go back to Step 1 on Page 2-39. 6. In the Registration Information dialog box enter a Name. The Company entry is optional. Make sure the ‘Hide advanced configuration options’ is unchecked. A Name Company Name Note 2-40 This box must be unchecked or the existing eManager database will not successfully update.
Strata eManager ® 7. In the Feature Selection screen ensure that Data Files, Shared Files and Connectivity Components are selected. Click Next. Strata eManager ® 8. In the Instance Name dialog box, click to select the Named instance radio button, then click on the Installed Instances button. 9. The next box will display a list of the installed instances on this computer. Click to highlight WLAUSERPROFILE, then click OK. Note You must highlight WLAUSERPROFILE before you click on the OK button. 10.
Strata eManager ® 12. Except the default; Windows Authentication Mode in the Upgrade Logon Information dialog box. Click Next. 13. In the Service Account dialog box select ‘Use the built-in System account’, Network service. Be sure to uncheck the SQL Browser check box. Click Next. 14. In the Configuration Options screen ensure that both boxes ARE check-marked, then click Next. 15. In the Error and Usage Report Settings ensure that both boxes are NOT checked, then click Next. 16.
Strata eManager ® Verify the CIX System IP Address The default IP Address for the Strata CIX is 192.168.254.253. It may be necessary to change this address. Check with the network administrator for the CIX system IP Address. Access eManager eManager is a browser-based application. Internet Explorer (IE) version 6.00 or later is required. The eManager resides on the MAS. The eManager application can be loaded on a Server with network access or a laptop PC.
Strata eManager ® Connect to eManager Network Connection To access eManager on the MAS, point the browser to the IP Address of the MAS from a PC on the network. The address line would be: http:///eManager. To access the eManager locally on the MAS keyboard, on a local PC or laptop enter: http://localhost/eManager. This connection allows programming the CIX and the Stratagy Enterprise Server voice mail.
Strata eManager ® Set up Modem Connection (Optional) Step 1: Connect eManager PC to Strata CIX Modem Connect an RJ11 cable from your PC modem to an active phone line or to a RSTU or LSLU port. See Figure 2-3.
Strata eManager ® Log on to eManager 1. From Microsoft Internet Explorer window, type http:///emanager and press Enter. The eManager window displays (shown right). 2. Type the User Name (default is Administrator) in the User Name field. 3. Type the password (default is password) in the Password field. Note For security reasons, if you haven’t changed the default password you can change it now. Select CIX Equipment 4. Click Login. The Select CIX System screen displays (shown at right). 5.
Strata eManager ® eManager Profile eManager Profile The eManager User’s Profile database creation and initialization is required the first time you login to eManager. Login Accounts allows the system administrator to setup user names and passwords and to assign the level of access that users have to the system. Step 1: Login Accounts This screen is for administrating (adding/deleting/modifying) access levels and users for the eManager (CIX/Stratagy ES) system. 2.
Strata eManager ® eManager Profile Table 2-1 Login Accounts Screen Fields (continued) FIELD DESCRIPTION Access Levels Multiple users can access the program at one time. There are four access levels: • Level 1: Complete access to all system administrative functions. Creates and deletes all other access levels. • Level 2: Given privileges by Level 1. Can assign department levels. Only Level 1 that created Level 2 can delete or reset the password.
Strata eManager ® eManager Profile Step 2: Equipment Editor This program is for adding, modifying or deleting equipment. If you enter the information for both the CIX and Stratagy ES (SES) as one piece of equipment, the menu you view will be a blended menu of both CIX and Stratagy options (see Program Menu on page 2-54). If you want the option of viewing only CIX programming or only Stratagy ES programming, you need to create/enter the equipment separately in this screen.
Strata eManager ® eManager Profile Step 3: Classes Setup Assigns equipment, menus, parameters, and functions to each Login Account User. 1. Logon to eManager. 2. Click on eManager Profile > Classes Setup from the menu.The Classes Setup screen displays (shown right) 3. To edit a User Name, select a User Name from the drop-down menu and click Edit. The Login Accounts screen displays. 4.
Strata eManager ® eManager Profile Step 4: DB Utility This function allows you to back up your eManager database. This utility is also useful when upgrading the eManager software. ³ To access the screen 1. Logon to eManager. 3. To backup the profile database 1. Check Database Backup. 2. Type into the Browse field C:backup or browse to the location and click Submit. ³ To import a partial profile database Strata eManager ® 2. Click on eManager Profile > DB Utility from the menu.
Strata eManager ® Options Restore Database Utility Important! Everything must be closed, including eManager, to do a restore. 1. Locate and select the eManager program directory on your hard drive. The Backup/Restore screen displays. Note The default location for backup/restore program is: C:\eManager\bin\BackupRestore.exe. 2. Click Browse to select a backup file to restore. 3. Click Restore. The system restores the database and displays the progress on the screen. 4.
Strata eManager ® eManager Main Screen eManager Main Screen After you start eManager, log in and connect to the CIX. The main screen (shown below) displays. Verify the information on this screen. It contains the System type and Software version. Strata eManager ® Program Menu This is the primary tool used to navigate through eManager. Click to expand or collapse the Program menu buttons. • You can verify the Strata CIX system type and the software version on the Title screen shown above.
Strata eManager ® eManager Sub-screens eManager Sub-screens The eManager operates in a user friendly Windows environment featuring interactive Graphical User Interface (GUI) screens.The Program Viewer’s GUI is arranged to streamline the Strata CIX programming process (see sample screen below). Program Details Tabs Prime DN List Program Name and Number Program Menu Programming functions can be accessed by clicking on the appropriate link in the Program Menu.
Strata eManager ® The Day Night Service (Programs 112, 106 and 113) screen is shown in the sample below. Special Buttons Strata eManager ® Program Name/Number Programming Parameters Field Name 7592 Program Blocks Program and Parameter Descriptions The following features enable you to browse and program eManager efficiently. • Program Blocks – eManager arranges many related programs in blocks to enable the programmer to view essential and related programs on one screen.
Strata eManager ® Special Buttons These buttons appear on some of the eManager screens. Refer to Figure 2-4. Clicking on any button lets you do the following: • Create – Create a new record using system default values. • Start – Starts a wizard. • Add/Delete/Modify – Enables you to add/delete/modify entry(s). In some programs, click the Add or Delete button for a dialog box to display. Enter the required data, then click Add or Delete. • List – Lists all data.
Strata eManager ® Table Views Some programs contain supporting tables views. These tables can be accessed from the Program Menu or from the program itself by clicking the Table View button. For example, the System Speed Dial Table View can be accessed by clicking Advanced Configuration > System >System Spdial then clicking the System Speed Dial Table View button at the bottom of the screen. Note Depending on the speed of your PC and the size of your database the table may take several minutes to download.
Strata eManager ® The Edit function works for the Name, Number and Destination columns. Use the Refresh button if you add, delete or make changes to table entries in Programs that feed tables or in Guide pages. • The Print button enables you to print tables. However, when you click the Print button only the part of the table that is displayed on the screen prints. Use the scroll bar to Print beyond what is displayed. It will then automatically print from where the last screen ended.
Strata eManager ® Create new connection entry for dial-up This new connection setup must be completed in order to use the modem in the eManager PC to dial-up a CIX system. The following steps cover the network connection setup in the PC that must be done to use the PC modem. 1. In Control Panel Network Connections, select Create a new connection to start the wizard: Strata eManager ® 2. Click Next. Strata CIX Programming Vol.
Strata eManager ® 3. Select Connect to the network at my workplace then click Next. 4. Select Dial-up connection, then click Next. RemoteCTX1 5. Enter ‘RemoteCTX1’ as the name of the connection (this entry is case sensitive and must not have any spaces), then click Next. 2-60 Strata CIX Programming Vol.
Strata eManager ® Strata eManager ® 6. You must leave the Phone number empty, the phone number will be configured later in the eManager equipment profile. Click on Next. RemoteCTX1 7. Do not click on the ‘Add a shortcut’ box.’ Click Finish, it will create the new entry and pop up the Connect dialog. Strata CIX Programming Vol.
Strata eManager ® 8. Do not make any entries in this dialog box. Click on Properties to continue with the setup: The CIXModem Properties dialog box will open. 2-62 Strata CIX Programming Vol.
Strata eManager ® 9. Select your modem and configure if necessary, otherwise leave the default values for other fields including the Options Security and Advanced tabs. You must leave the Phone number empty for now. The phone number will be configured later in the eManager equipment profile. Click on the Networking tab. Strata CIX Programming Vol.
Strata eManager ® 10. Select PPP protocol from the ‘Type of dial-up server I am calling:’ drop-down list. Uncheck all items on the other list except TCP/IP. (You cannot uncheck Network Monitor Driver if it is there.) Select TCP/IP and click Properties: 11. Click to select: Enter an IP address between 192.168.255.2 and 192.168.255.252. Use an IP address that is not already in use on this PC and its network. 12. Click OK, then OK again to close the Properties. 13.
Strata eManager ® eManager Data Import / Export Features eManager Data Import / Export Features The enhancements listed below are available in eManager R4.2A02 and later. They do not require CIX Release 4.2 software. They can be used with all Releases of CTX/CIX systems. These new features can save significant time and effort by exporting data such as station speed dial lists or DID assignments to a file and then importing the file for assignment.
Strata eManager ® eManager Data Import / Export Features 4. Select or create the folder where the ILG# 5 DID/DNIS assignment file will be saved and then click Save. This will save the DID numbers and parameters of ILG# 5 as a comma delimited text file. 5. Create DID Incoming Line Group ILG# 7 in Trunk programming Program 304. Assign the number of digits the DID numbers should have in Program 304-11 (four digits in this example). The number of digits for ILG# 7 should be the same as ILG# 5. 6.
Strata eManager ® eManager Data Import / Export Features 8. In eManager, open the DID/DNIS Table View located under Advanced Configuration>Trunk>DID/DNID Table. All assignments for DID ILG Group 5 are displayed. 9. On the top of the DID/DNID Table View screen click on the Import button. Strata CIX Programming Vol.1 05/08 Strata eManager ® 10. In the Choose file dialog box use the Browse button to find the text file containing ILG# 7 created in Step 7.
Strata eManager ® eManager Data Import / Export Features 11. After selecting the ILG# 7 file click on Open. The eManager Select Import File dialog box will open. Click on Import Now. eManager will import and upload the ILG# 7 data to the CIX. 12. In eManager, open the DID/DNIS Table View, select Advanced Configuration>Trunk>DID/DNID Table and click Refresh. All assignments for DID ILG Group 5 and 7 are displayed.
Strata eManager ® eManager Data Import / Export Features eManager Station Directory - Import/Export This feature allows CIX station assignments such as user names and telephone numbers to be exported to a comma separated value (CSV) text file. This file can be imported by third party software to create dialing directories. The Station Assignments Table View is displayed in eManager then a CSV text file is exported to the eManager computer. 1.
Strata eManager ® eManager Data Import / Export Features 4. Open the exported text file. 5. One application for this file is to edit the unwanted fields out to allow third party software to create a directory. The format of the edited file may need to vary depending on the third party software that will create the directory.
Strata eManager ® Speed Dial Export/Import The edited text file can be opened with Microsoft Excel as a comma delimited text file and columns can be rearranged as needed. Strata eManager ® Microsoft Excel can be used to format the directory appearance. Speed Dial Export/Import This feature allows station and system speed dial names and numbers to be Exported and Imported.
Strata eManager ® Speed Dial Export/Import Prime DN,Speed Dial Index (01 ~ 99),Speed Dial Number,Name You can edit exported speed dial files to add more speed dial names and numbers, change formats between system and station, and change Prime DNs. Editing allows: • One station’s speed dial names/numbers can be edited and imported into another station’s speed dial bins. • A station’s speed dial names/numbers can be edited and imported into CIX system Speed Dial.
Strata eManager ® Speed Dial Export/Import 4. Select or create the folder where the station speed dial assignment file for station 200 will be saved, then click Save. This will save the station speed dial names and numbers as a CSV text file. Strata eManager ® 5. Make sure that station 205 has speed dial number memory assigned in Program 200-35. 6. Open the exported station 200 speed dial CSV text file, saved in Step 4, using Word Pad. Strata CIX Programming Vol.
Strata eManager ® Speed Dial Export/Import 7. In the text file, change the Prime DN from 200 to 205 – be sure to keep the same comma delimited format intact as shown below and do not change the header. Save the file under a different name. 8. In eManager, select Advanced Configuration > Station > Station Speed Dial Table View. All of the assignments for Station Speed Dial are displayed. 9. On the top of the Station Speed Dial Table View screen click on Import. 2-74 Strata CIX Programming Vol.
Strata eManager ® Speed Dial Export/Import 10.The Choose File dialog box will open. Use the Browse button to find the text file containing the speed dial assignments for station 200 (created in Step 7 above). Strata eManager ® 11. After selecting the station 205 speed dial file click Open. An eManager dialog box will prompt you to Import the data to the CIX. Click Import Now. This will cause eManager to Import and upload the station 205 speed dial data to the CIX. Strata CIX Programming Vol.
Strata eManager ® eManager Network Calling Number Upload 12.In eManager select Advanced Configuration>Station>Station Speed Dial Table View. All of the assignments for station speed dial are displayed. Station 205 will have the same speed dial assignments as station 200. eManager Network Calling Number Upload The Network Calling Number is normally entered and submitted one-at-a-time for each PDN using Program 200-46. This can take a lot of time if the system has many PDNs.
Strata eManager ® eManager Network Calling Number Upload Example: Upload Network Calling numbers for stations 200~207. 1. Create a CSV text file containing the PDN and Network Calling number for each station. In this example the file shown was created using Microsoft Notepad.
Strata eManager ® eManager Network Calling Number Upload 3. Click on the Upload CID button at the top of the PDN Table View screen, then browse to the file created in Step 1. 4. Click Import Now. eManager will upload the selected file into the CIX database and then update Program 200-46 and the PDN Table view automatically (Note: Network Calling Numbers are shown). 2-78 Strata CIX Programming Vol.
Strata eManager ® eManager DESI integration / Telephone Keystrip Printing eManager DESI integration / Telephone Keystrip Printing eManager version R4.2A02 and later provides a function to collect all keystrip button assignments programmed in a system and download them as a comma separated value (CSV) text file to the eManager Hard Drive. The keystrip data file contains the data for all IP and DKT Telephones, DSS Consoles and Add-On-Modules. Telephone Keystrip Label software from DESI Telephone Labels, Inc.
Strata eManager ® DESI Label Printer Software 4. Click on the Download Keystrip Data button. 5. In the Select Telephone Label Default dialog box select either the Default Label Definition or Custom Label Definition file. If you select the Use custom definition file a dialog box to select the file will open. Refer to the Custom Definition Label File section for more information. 6. A warning that this process may take a while will open. Click OK to proceed. 7.
Strata eManager ® DESI Label Printer Software 4. Select the Keystrip Data.txt file created by eManager then click on the Open button. 5. DESI will display a list of the DKT, and IP extensions from the database. Strata eManager ® 6. Click on an extension in the list to display the label. 7. The label can be printed or edited then printed. Strata CIX Programming Vol.
Strata eManager ® DESI Label Printer Software Custom Telephone Label Definition File The Telephone Label Definition file is, as the name implies, the file containing the definition of the labels that are printed for each key. In Figure 2-5 a portion of the Default definition file is shown. Column E is the definition for the eight key IPT2008 telephone. If a key is programmed as a Do Not Disturb key eManager will output code 180. Looking across line 13 to Column E the definition is DND.
Strata eManager ® DESI Label Printer Software Key Label Examples Refer to Figure 2-5. Row 16, column C defines the label for a Long Flash. On an IPT2008 cell E15 defines the long flash label as two lines. The next cell to the right is the definition for a DKT3010. On that station keystrip the label will be one line as shown below. IPT2008 Keystrip Drop Line DKT3010 Keystrip Drop Line Strata eManager ® Strata CIX Programming Vol.
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3 Licenses Upgrading from R4 to R5 software is a straight forward process. To upgrade from R3 to R5 you must first upgrade from R3 to R4. The Upgrade from R3 to R4 considerations are detailed below. The licenses shown in Table 3-1 were introduced in software Release 4 and may need to be added when upgrading from Release 3 software depending on the system configuration. Refer to “R4 License Generation For CTX100 and CTX670” on Page 3-2.
Licenses Upgrading a CTX100 or CTX670 System from R3.1 to R4 Important! Before generating a R4 license for a CIX100 or CIX670 make a backup of the system data base and, separately, make a copy of the current CTX system license key. These backups will be necessary in the event you wish to return to the older version of software. When upgrading a CTX-100 or CTX-670 from R3.0 or earlier to Release 4 the licenses shown in Table 3-2 will be transferred over.
Licenses System License Example The following example shows the configuration of an existing CTX670 R2.2 system compared to a new CIX670 R4.1 system with the same capacities. The example continues in steps through upgrades that include the addition of a Strata MAS with voice mail ports, new Strata Net IP ports and then the addition of eight new IP terminals. Start with a CTX670 with release 2.2 software.
Licenses License Simplification In Release R3.1, licensing was simplified, Table 3-3 shows how older licenses map into the new licenses. Table 3-4 describes the content and use for each license. During the transition period the old license can still be applied to their corresponding systems. The new license can be applied to CTX (R2.2x) systems as well as to CIX systems.
Licenses New License For Any System Comments (continued) LIC-SER PORT Serial Port License required for BSIS Ports 2, 3 and 4 for CTX and CIX Required to activate serial port 2, 3 and 4 in Strata CTX and CIX systems (license for serial port one included with BSIS). LIC-ACD CIX or CTX ACD Server License Required to activate ACD support in a Strata CIX or CTX system. (This license is included with ACD turnkey packages and software packages.
Licenses Table 3-5 Type and Number of Licenses Required by Feature CTX R2.2 features supported in R4.0 CIX R4.
Licenses License Display Screen Enhancement Release 5 eManager displays the total number of Port, Endpoint, and Strata Net channel licenses installed on the CIX processor and the total licenses actually used (programmed). In the example screen below, the “Number of Basic Ports” installed on the processor is 112 but only 20 ports are programmed (used). The “used” ports could be a mix of PDN ports, CO line ports, etc.
Licenses MAS Licensing MAS Licensing This option enables you to manage, issue and activate MAS licenses in the eManager server host. It is required that administrators be able to manage licenses for all applications in the MAS. Access Main MAS Licensing Screen Before connecting to the system, login using the keyboard connected to the MAS. In the Manager Menu, click MAS Licensing. The screen below displays.
Licenses MAS Licensing Upload Licenses Note The Upload button is enabled if no file is selected, otherwise disabled. The MAS License Container File is an XML file generated by the FYI application. The file can be downloaded from FYI or the file can be mailed from FYI. 1. From the MAS Licensing screen click Upload. The Upload MAS License Container File screen displays (shown right). 2. If the file is stored in the local client PC, click Browse.
Licenses MAS Licensing Delete Licenses Note You can delete more than one file at a time by highlighting the files. 1. From the MAS Licensing screen, highlight a Container file(s). 2. Click Delete. A pop-up box displays and you are asked to confirm your deletion. 3. Click OK. View Licenses Note The View button is enabled when one file is highlighted, disabled when none or more than one is highlighted. 1. From the MAS Licensing screen highlight a Container file. 2. Click View.
4 System This chapter provides Strata CIX system programming information for programmers using the Strata eManager programming interface. 100 Cabinet Slot PCB Assignments Prerequisite Program: None All PCBs, except the system processors, are assigned to cabinet slots using this command. The CIX has a dedicated slot in the Base cabinet for the processor so they do not require this assignment. • The CIX100 provides one four-slot Base and one Exp. cabinet with four slots for a total of eight slots.
System Dial Number Plan Dial Number Plan Prerequisite Program: None The Dial Number Plan lets you download all current dialing numbers registered in the CIX database. The Numbering Plan screen gives you details on the different categories of Numbers. The table below contains the information shown on the screen. Number Type Description Digit Groups Lists all numbers that begin with each digit 0~9 separately.
System Dial Number Plan 102 Flexible Access Codes Prerequisite Program: None Strata CIX comes with pre-assigned Flexible Access Codes that the telephone dials to access features. This enables you to create customized Flexible Access Codes. The Strata CIX Flexible Numbering Plan associates features stored in memory (i.e., “Store Code,” see Table 4-1) to a Flexible Numbering Code assigned by the user. Note Flexible Numbering Plan access codes cannot conflict with DN assignments. 1.
System Dial Number Plan Creating New Feature Codes 1. Click on the Create button. 2. Enter new feature/access code. Click OK. WinAdmin will start a refresh cycle. When complete, your screen will change to a gray (edit mode) color and the feature/access code will be red. 3. From the Feature Name drop down menu select the feature to be assigned. 4. Submit your data. Notes • To range program feature/access codes use a “-” between a range of values and a “,” for an additional entry not in a range.
System Dial Number Plan Table 4-1 Flexible Numbering Plan Default Settings (continued) Default Access Code Emergency Page - Invoke All Emergency Paging 240 #37 Emergency Page - Invoke Individual Emergency Paging 250 #38 Originate Call by Terminal Speed Dial (Index: 00-99) 260 *1 Originate Call by System Speed Dial (Index: 000-099) 261 *2 Originate Call by System Speed Dial (Index: 100-199) 262 *3 Originate Call by System Speed Dial (Index: 200-299) 263 *4 Originate Call by System Speed
System Dial Number Plan Table 4-1 Flexible Numbering Plan Default Settings (continued) Feature Index Default Access Code LCR -Outgoing Call 580 9 Set Voice Mail Message Waiting (activate MW without ringing for VM) 591 #63 Release Received Message Waiting 592 #409 Release Sent Message Waiting (Cancel MW without ringing for VM)) 593 #64 MW Answer access code (Retrieve Received Message Waiting) 594 #408 Cancel ACB 600 #431 Start BGM 610 #490 Stop BGM 611 #491 Start BGM for External
System Dial Number Plan Table 4-1 Flexible Numbering Plan Default Settings (continued) Feature Index Default Access Code Node ID (Coordinated Directory Number Prefix) 770 None Substitution of Dial * 780 441 Substitution of Dial # 781 440 Originate Call with Sub Address -Outgoing Call/Internal Call 782 ## Application starting access code 800 #18 Split (Conference) 860 860 Voice Mail Call Monitor Off 870 #963 UCD Agent Log in (Local Activation) 890 #6061 UCD Agent Log out (Local Ac
System Dial Number Plan 117 Public Dial Plan Digit Analysis Prerequisite Program: None This program is used to prevent users from circumventing Destination Restriction (DR) by sending tones directly to the PSTN before DR analysis is complete. It defines the number of digits expected in PSTN numbers beginning with identified sequences. For example, a number starting with the toll prefix “1” would be expected to be 11 digits long.
System Dial Number Plan 103 Class of Service Prerequisite Program: None Class of Service (1~32) assignments are made for user’s of telephones, attendant consoles, and incoming calls based upon the line the call arrives or in some cases on a call-by-call basis when using DISA or Tie Line with Q-Sig interfaces. For telephone users, the class of service assignments are made for each of the Day/Night Modes to allow different services during different parts of the day. 1.
System Dial Number Plan FIELD DESCRIPTION 16 Ext Call Pickup Allow stations to pick up any incoming trunk call. 17 Directed CO Call Pickup Allow stations to pick up a specific incoming trunk call. 18 Remote Retrieve Call Pickup Allow stations to retrieve any call placed on Hold at a designated terminal (PDN). 19 DN Retrieve Call Pickup Allow stations to retrieve a held call on another DN. 20 Handsfree Override Allow stations to override Hands Free Answerback with Ringing mode.
System Dial Number Plan FIELD DESCRIPTION 39 LCR on Direct Trunk Access Sets whether LCR should be used if trunk is accessed directly Available in R2 40 Disconnect Outgoing Call If this parameter is allowed any O/G calls made by Extensions with this COS will be automatically released after a defined time period. Time period defined in Program 104. 41 BGM Enable Allow Background Music from stations with this COS.
System Dial Number Plan 104 System Timer Prerequisite Program: None This command assigns the system timers. System timers set a variety of times to control calls and features for the Strata CIX. 1. From the Program Menu click Advanced Configuration > System > System Timer. System Timer Assignment screen displays (shown right). 2. Select the desired timer value for each of the 24 fields. 3. Click Submit.
System Dial Number Plan FIELD DESCRIPTION 09 Dial Input Timer Permits dialed input for a telephone and trunk using DTMF. Possible values:0~60 sec. (default = 20) 10 Delay 1 Ringing Timer Specifies the time to wait before applying ringing to the phones designated to ring on Delay 1. Possible values:1~60 sec. (default = 12) 11 Delay 2 Ringing Timer Selects the time to wait before applying ringing to the phones designated to ring on Delay 2. Possible values:1~60 sec.
System Dial Number Plan FIELD DESCRIPTION 22 Outgoing Call Talking Disconnect Timer If PGM 103 FB40 is set to enable, after this timer expires the out-going call is cut off 23 System Timer Network DSS Refresh Timer Select Network DSS Refresh Timer. The time interval when all Network DSS settings are refreshed system wide. Note DSS button LEDs change state immediately when the status of the DSS button changes - regardless of this timer value.
System Dial Number Plan 105 System Data Prerequisite Program: None This command assigns system settings for your Strata CIX. 1. From the Program Menu click Advanced Configuration > System > System Data. 2. Enter System Parameter data using the table below. 3. Click Submit. FIELD DESCRIPTION 01 Executive Override Enable break in warning tone for Executive Override. Possible values:Enable (default) or Disable 02 Station MOH Music On Hold selection for Private Lines, Tie Lines and Stations.
System Dial Number Plan FIELD DESCRIPTION 09 DR Override by SSD Enable DR Override by System Speed Dial. Possible values:Enable (default) or Disable 10 Auto Station Release Enable Automatic Station Release - when the other party disconnects the station is automatically set to idle. Possible values:Enable (default) or Disable 11 ISDN SPID Enable Auto Service Profile Identifier (SPID). Possible values:Operable or Not Operable (default) 12 Night Mode Relay Assign BIOU Relay as the Night Relay.
System Dial Number Plan FIELD DESCRIPTION 18 Night Bell Relay Assign BIOU Relay (1~8) as the Night Relay - this relay activates when the system is in the Night Mode. BIOU1 provides relays 1 to 4. BIOU2 provides relays 5 to 8 Note The CIX100 ACTU and CIX200 LCTU built-in relay is programmed as relay 5. For this relay operation, a virtual BIOU2 is installed, as default, in a virtual equipment position - Cabinet 2 slot 5. (Cab. 02 slot 05, PCB code 20, in prog.
System Dial Number Plan FIELD DESCRIPTION 26 Call Button Jumping Select whether to execute Jumping LED. If enabled, line calls move from a telephone DN button to a line button after they are answered. After the call is answered the DN button is cleared to receive another call. With this operation the DN acts as an answer button for the telephone. This operation only applies if the line that is answered has a CO, GCO, or Pooled line button appearance on the telephone.
System Dial Number Plan FIELD DESCRIPTION 40 Sys CF Cascade Enable: A call that forwards to a device that is also System Call forwarded will be sent to the device’s System Call Forward destination. Note If enabled, the SCF alternate destination set in Prog 500-05 will be ignored. Disable: A call that forwards to a device that is System Call Forwarded will not follow the device’s System Call Forward. Possible values:Enable or Disable (default) 41 CSTA B-Ch.
System Dial Number Plan FIELD DESCRIPTION 47 Type of Number on Calling Party Number ISDN Calling Party Number type of number setup message format. Possible values:System (Default), Unknown, International, National, Network, Subscriber, Abbreviated Enable call. 48 Numbering Plan Identification on Calling Party Number ISDN Calling Party Number numbering plan ID Setup message format. 50 LCD Keystrip Refresh Interval The CIX processor can automatically send a refresh signal to all LCD keystrips.
System System Call Forward System Call Forward Program Number(s): 500 and 504 Set up System Call Forward (SCF) parameters using the following programs. 1. Complete the System Call Forward Record Sheets. 2. From the Program Menu, click Advanced Configuration > System > System Call Forward. The System Call Forward Destination screen displays. 3. Enter Program 500 data. 4. Enter Program 504 data. 5. Click Submit.
System System Call Forward System Call Forward Copy The copy function enables you to selectively copy SCF destinations to any or all SCF segments and any or all SCF templates. It combines Program 500 and Program 504 on the same screen. 1. Select Advanced Configuration > System > System Call Forward > a SCF template (1-32) and then a Telephone Status (example “Busy No Answer”). The System Call Forward screen displays showing the status of the first available call forwarding system. 2.
System System Call Forward 501 System Speed Dial Prerequisite Program: None System Speed Dial consists of up to 800 pre-programmed numbers each containing up to 32 digits. If the number being entered exceeds the 32 digits, the next speed dial location will automatically be appended to create longer numbers. One other speed dial location can be nested within the number for dialing a common routine with the number (see “516 Station Speed Dial” on page 5-41 for more information about nesting). 1.
System Day Night Service Day Night Service Program Number(s): 112, 106 and 113 Note Refer to Automatic Day Light Savings Time Change, Program Number “121 Automatic Day Light Savings Time Change” on page 10-4. The programs that follow are used to set up Day and Night modes in Strata CIX. 1. Complete the Day/Night Mode Record Sheet. 2. From the Program Menu click Advanced Configuration > System > Day Night Services. The Day Night Mode Assignment screen displays. 3.
System Day Night Service 106 Day/Night Mode “Type of Day” Mapping Table Assignment Prerequisite Program: 113 on page 4-26 The Day of the Week schedule defines each day as the type of day the schedule shall follow. These types of days are called Work Day, Non-work Day, and Holiday. Each day of the week can be classified. FIELD DESCRIPTION 01 Monday Assign the type of day schedule that is to be used for each day of the week.
System Day Night Service 113 Day/Night Mode Schedule per Tenant Assignment Prerequisite Program: None The Day/Night Mode daily schedule defines the times for the start of the Work Day, Non-work Day, and Holiday for each of the modes (Day, Day2. Night) per Tenant. Each “type of day” defined in “106 Day/Night Mode “Type of Day” Mapping Table Assignment” on page 4-25 requires an assigned schedule. Complete Day/Night Mode Record Sheet. Note The start time for Day 1 mode equals the end time for Night mode.
System PAD Values PAD Values PAD Values Interface eManager now displays PAD values as a worksheet (partial example below). To change a value click on the number. The line will expand and up/down arrows (spin arrows) will appear. Click on the arrows to adjust the PAD level. The changes are only in the worksheet until it is submitted. You can change as many PAD values as you like, then submit once to change the system database. System Click on a value to change it. Export The Worksheet can be exported.
System PAD Values Load Default Loads the PAD Table default values into the worksheet. Click on the Submit button to restore the default PAD values in the CIX database. CAUTION! Any PAD groups you have created are not part of the default. These groups will be lost when the default values are restored. PAD Table Program Number(s): 107, 108 and 114 Assign PAD groups, PAD tables and PAD conference tables using these programs. 1. From the Program Menu click Advanced Configuration > System > PAD Table.
System PAD Values FIELD DESCRIPTION 03 PAD Loss Enter PAD Value (see Table 4-2 or use the drop-down menu). The value shown represents the net effect. Note To PAD is to insert loss; therefore, “negative loss” equals net gain.
System PAD Values Table 4-2 Program 107 PAD Table (continued) 15 MIPU/GIPU/IPT2000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 16 MIPU/GIPU/Strata Net 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 17 MIPU/GIPU SIP Trunk 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 101 PAD Group 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 102 PAD Group 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 110 PAD Group 10 PAD values 1.
System PAD Values 114 PAD Conference Assignment This program enables you to assign PAD values for combinations of analog trunks and telephones in conference. FIELD DESCRIPTION 01 PAD Conference Trunks Enter the number of analog trunks using Table 4-4 below. 02 PAD Conference Telephone Enter the number of analog telephones. See Table 4-4 below.
System PAD Values 110 Password Prerequisite Program: None This command assigns the password. The system has two passwords levels. Logging into the system with the Level 1 password enables the user to administer all system programs while the level 2 password provides restricted program administration. 1. From the Program Menu click Advanced Configuration > System > Password. 2. Enter 00 Password Level. 3. Enter 01 Password. 4. Click Submit.
System PAD Values 109 Music on Hold Prerequisite Program: None This command assigns external Music on Hold (MOH) and Background Music (BGM) sources. 1. From the Program Menu click Advanced Configuration > System > Music on Hold. The External Music on Hold Source Assignment screen displays. 2. For fields 01~07, click in the adjacent radio button to activate MOH/BGM. 3. For fields 08~15, enter the equipment location identifier and check the Connected box to activate. 4. Click Submit.
System PAD Values I/O Device Program Number(s): 803, 801 and 804 These commands assign LAN devices, RS-232C devices and device relationships for I/O Logical Devices SMDR, SMDI, CTI and physical ports. 1. From the Program Menu click Advanced Configuration > System > I/O Device. 2. The tab sections are; I/O Logical Device (803), LAN Device (801), and RS232 Serial port (804).
System PAD Values FIELD DESCRIPTION Device Port No. Select the Device Port numbers (one port per device). Possible values:For a RS-232 connection: 1~4 (default = 1) For an LAN connection: 1~9 (default = 1) For BLF Networking: 11 For DSS Networking: 12 Note • SMDR and SMDI devices can be assigned to any BSIS RS-232 Port.
System PAD Values Table 4-5 Device Table (continued) Physical Device LAN PPP RS-232C Smart Media or Secure Digital Define I/O Logical Device Number Attendant BLF OK - - - 400 Attendant DSS OK - - - 500 Traffic Measurement OK - OK OK 600 OK - OK - 300 OK - OK - 301 Logical Device SMDI 4-36 Strata CIX Programming 05/08
System PAD Values 801 Network Jack LAN Device Assignment Prerequisite Program: 803 on page 4-34. This screen assigns Strata CIX LAN parameters, enabling PC applications to connect to the BECU network jack. 1. From the Program Menu click Advanced Configuration > System > I/O Device. The Equipment Assignment screen displays. 2. Click the LAN Device tab. 801 Network Jack LAN Device Assignments screen displays. 3. Enter Program 801 data. Refer to Table 4-6 on page 4-38.
System PAD Values FIELD DESCRIPTION 08 Write Retry Counter Set the maximum number of Write Retries. 09 Caller Name Set To CSTA The Caller Name can be sent to the CSTA application.
System PAD Values 804 BSIS RS-232 Serial Port Setup Prerequisite Program: None Use this screen to setup the RS-232 serial ports on the BSIS PCB. 1. From the Program Menu click Advanced Configuration > System > I/O Device. The Equipment Assignment screen displays. 2. Click the RS232 Serial Port tab. The 804 BSIS RS232 Serial Port Set Up screen will display. 3. Enter Program 804 data. 4. Click Submit. FIELD DESCRIPTION 00 BSIS Port (1~4) Enter the BSIS PCB port number.
System PAD Values 115 Advisory Messages Prerequisite Program: None Specifies a set of messages that users may apply to their telephone to provide status information when others call their station. When the user sets a message on a telephone, LCD telephones that call this telephone will display the message. When the user sets a message, the message can be customized to include a variable directory number, time or date as part of the message. 1.
System PAD Values 116 Data Initialize Prerequisite Program: None This program is used to initialize the tables of selected programs in the Strata CIX system. 1. From the Program Menu click Advanced Configuration > System > Data Initialize. The Data Initialize screen displays. 2. Select a Program to initialize from the 01 Command No. dialog box. 3. Click Submit.
System PAD Values 120 Tenant Data Assignment Prerequisite Program: None This program enables you to select an Attendant or Night Bell to ring when dialing 0 in Day 1, Day 2 or Day 3 mode for up to eight different Tenants. You can also assign the general purpose relay to the Night Bell in this program. 1. From the Program Menu, click Advanced Configuration > System > Tenant Data. 2. Enter the Tenant Number or use the pull-down to select a number. 3. Enter data. 4. Click Submit.
Station 5 This chapter provides Strata CIX station programming information for programmers using the Strata eManager programming interface. Assignment Program Number(s): 200, 204, 214, 205, 213, 215, 208, 210, 216, 260, and 502 The following programs assign station data. Basic/200 Station Data Prerequisite Program: 100 page 4-1 This command assigns stations to the system. 1. Use the Basic Station Record Sheets to record your desired Station settings. 2.
Station Assignment Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones FIELD DESCRIPTION 01 PDN Equipment No. Enter the PDN (xxyyzz). This is the cabinet, slot, and circuit number of the ADKU, BDKU/BDKS, PDKU, or RSTU interface PCB to which the PDN is, or should be assigned. Example: If the PDN should be a assigned to a BDKU in cabinet 5, slot 2, circuit 3, enter 050203. Cabinet numbers: CIX40: Select 01. CIX100: Select 01 for Base and Expansion cabinet.
Station Assignment Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Continued) FIELD DESCRIPTION 07 LCR Group Station LCR Group Number. Possible values:1~16 (default = 1) 08 QPL Day1 • Day2 • Night 09 Station Name QPL for Day1, Day 2 and Night modes. Possible values:1~16 (default = 1) Enter Station Name to be displayed on this PDNs LCD. Possible values:Max. 16 chars. (default = no value) 10 Call Waiting Tone Select desired waiting tone for Offhook Campon.
Station Assignment Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Continued) FIELD DESCRIPTION 18 Remote CF/DND Password Enter password to set or cancel DND or station Call Forward from another CIX station; or for Call Forward only from an external DISA line. Possible values:Up to 4 ASCII characters (default = no value) Note 19 VMID Code SMDI DND cannot be set/canceled remotely from a DISA line.
Station Assignment Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Continued) FIELD DESCRIPTION 30 Set System Speed Dial Privilege to set System Speed Dial numbers. Possible values:Enable or Disable (default = Disable) 31 Network COS Select Network COS value. Possible values:1~32 (default = 1) 32 Auto OCA OCA occurs automatically when making a call to a busy station that allows OCA calls to be received.
Station Assignment Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Continued) FIELD DESCRIPTION 40 MW & DND Dial Tone Enable: When this station goes off hook the station will receive stuttered dial tone when it has a message waiting indication, and the station will receive a busy tone burst before dial tone when in the DND mode. Disable: This station will receive normal dial tone when it has a message waiting or when it is in the DND mode.
Station Assignment Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Continued) FIELD DESCRIPTION 47 Personal Admin Password Enter the Personal Admin password for this station. Possible values:0 ~ 16 characters (default = no data) 48 Personal Admin Level Enter the Personal Admin user privilege level for this station.
Station Assignment Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) 00 Prime DN Prime DN (enter an existing PDN or enter a PDN you wish to create for a new station). 01 Type Assign the station type. IPT means an IPT2000- or IP5000-series telephone. Possible values:IPT, SIP, IP Attendant, Voice Mail, ACD-Voice Announcement (default = no data) 02 PDN Equipment Number Enter the PDN equipment number.
Station Assignment Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (Continued) 08 LCR Group Least Cost Routing Group Number. Possible values:1 ~ 16 (default = 1) 09 QPL Day1 Queuing Priority Level for Day 1 Mode. Possible values:1 ~ 16 (default = 1) QPL Day 2 Queuing Priority Level for Day 2 Mode. Possible values:1 ~ 16 (default = 1) QPL Night Queuing Priority Level for Night Mode.
Station Assignment Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (Continued) 18 Remote CF/DND Password Password to remotely set or cancel DND or station Call Forward from another CIX station or, for Call Forward only, from an external DISA line. Note: DND cannot be set/canceled remotely from a DISA line.
Station Assignment Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (Continued) 28 Network COS Network Class Of Service number. Possible values:1~ 32 (default = 1) 29 Auto OCA OCA occurs automatically when making a call to a busy station that allows OCA calls to be received. Possible values:Enabled or Disabled (default = Enabled) 30 Originate OCA The privilege to make OCA calls to other stations.
Station Assignment Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (Continued) 37 Activate Message Waiting Enable: This station is allowed to activate station-to-station message waiting on other stations by dialing the other station number plus 7, 8 or 9; or by pressing the Msg key. Disable: This station can not activate station-to-station message waiting on other stations by dialing the station number plus 7, 8, 9; or by pressing the Msg key.
Station Assignment Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (Continued) 44 Personal Admin Level Enter the Personal Admin user privilege level for this station. Possible values:Normal, Super 1 or Super2 (default = Normal) 45 Speaker OCA Enable or disable Speaker OCA on an IP telephone. When speaker OCA is assigned to an IP set an additional IP port is assigned to the IP. If there is no available IP port S-OCA cannot be assigned and an eManager error will occur.
Station Assignment 204 DKT Parameters Prerequisite Program: 200 page 5-1 This command is used to set up DKT digital telephone station parameters. 1. Use the DKT Parameters Record Sheet to record your desired DKT settings. 2. From the Program Menu, click Advanced Configuration > Station > Assignment. 3. Click on the DKT tab. 4. To modify an existing station enter its DN number in the Primary DN field or select a DN from the list on the right side of the screen. 5.
Station Assignment FIELD DESCRIPTION 03 Key Strip Type Select the number of feature buttons to assign to this station. Note Although the scroll down menu enables you to choose any value from 1~24, valid values are 10, 14 and 20.
Station Assignment FIELD DESCRIPTION 13 Off Hook Preference Select Off Hook Preference. Possible values:Idle, Ringing, Prime, No Preference, Prime and Idle, Prime and Ringing or Ringing and Idle (default) When a digital telephone user goes off hook, presses the Spkr Button or dials a digit while the telephone is idle (Hot Dial Pad), the telephone will select an idle PDN or Line button or answer an incoming call according to the preferences set in this command.
Station Assignment FIELD DESCRIPTION 14 PDN/Line Preference Offhook preference button Type. Possible values:CO Key or DN Key (default) • CO Line buttons - Line buttons (any type CO, Pooled or Group CO line button) have priority over DN buttons with “13 Off Hook Preference” choices. The lowest numbered line button on the telephone has priority over other line buttons for idle selection.
Station Assignment FIELD DESCRIPTION 19 Continuous DTMF Enable / Disable Continuous DTMF for DKT2000 and DTK3000 series telephones. Enabled allows the telephone to send DTMF tones to the far end continuously as long as the key on the dial pad is held down. Note • For each iES32 PDN, set to 'Not Continuous' - if set to 'Continuous', outdial notification to pagers and calls to AMIS nodes will not function properly. • DKT1000 series telephones do not support continuous DTMF.
Station Assignment FIELD DESCRIPTION 26 Speaker Mode Tones Enable telephone to receive Call Waiting (Camp-on) and Ring Over Busy Tone while on a speakerphone call. Possible values:Yes (default) or No 27 Ring Over Busy Cycles Set ROB to ring two times or continuously. Possible values:Two Cycles or Continuous (default) Note See PRG200, 26 to enable ROB to be sent to individual telephones. 28 Attd Overflow Dest. Select overflow destination for attendant.
Station Assignment FIELD DESCRIPTION 36 Exclusive Hold Enable: If the user presses the Hold button twice in succession the telephone places the current call on Exclusive Hold. Disable: The telephone cannot place calls on Exclusive Hold. Possible values:Enable or Disable (default = Enable) 37 Dial Directory Off Hook Enable: Allows access to the telephone Dial Directory by going off-hook, pressing the Spkr button or pressing the first softkey on the left side of the LCD.
Station Assignment Feature Button Patterns The following tables show the various feature button patterns available for FB02 above.
Station Assignment Table 5-5 5-22 14 Button (when FB03 value is 14) (Continued) PATTERN1 PATTERN2 PATTERN3 FB04 CO 3 No Data No Data FB05 CO 4 No Data No Data FB06 CO 5 No Data No Data FB07 No Data No Data No Data FB08 CO 7 No Data No Data FB09 CO 8 No Data No Data FB10 CO 9 No Data No Data FB11 CO 10 No Data No Data FB12 CO 11 No Data No Data FB13 Do Not Disturb No Data No Data FB14 No Data No Data No Data Strata CIX Programming 05/08
Station Assignment 214 DSS Console Assignment Prerequisite Program: 200 page 5-1 This assignment allows up to eight Direct Station Selection (DSS) Consoles to be assigned to a station. The assignment is referenced to the stations’s Primary DN. 1. From the Program Menu, click Advanced Configuration > Station > Assignment. 2. Click on the DSS tab. 3. Enter a DN number in the Primary DN field or click the list on the right side of the screen 4. Enter the Equipment number in which the DSS(s) is installed. 5.
Station Assignment • Primary DN plus an ADM number to Program ADM FBs. • Primary DN plus DSS Key Assignment button to program DSS FBs … or click one of the following buttons: • List – view a summary list of programmed DKTs. • Extended List – view a detailed list of programmed DKTs. • Copy – After entering the source DN in the Primary DN field, click Copy and designate which FB buttons to copy (click the DKT Phone header to select all). Enter the destination DN and click OK. (Range is permitted.
Station Assignment 5. Click on the FB to program (the button turns from yellow to red). 6. Click the desired option from the blue parameter buttons on the right. • Directory No – Assign a Primary DN key, Secondary/Phantom DN, Phantom DN Message Waiting, or DSS key to this FB. See ”Directory Number Sub-parameters’ on page 5-27 for more details. • CO Lines – Assign FB as a CO, GCO or a Pooled Line. See ”CO Lines Sub-parameters’ on page 5-27 for more details.
Station Assignment Cross Copy Use the following steps to cross copy keys from one station to the keys of another station’s keypad: 1. From the Key Page, enter the Prime DN. 2. Click Submit. 3. Click the Cross Copy button. The Source and Target Copy screen displays (shown right). Enter the “Copy To” PDNs … or click Select to select the target PDN. 4. From the Source DKT, select key to be copied. 5. Click the Copy Now button. The Detail report screen displays. 6. Click Done.
Station Assignment Directory Number Sub-parameters FIELD DESCRIPTION Primary DN 1. Select Ringing Assignment for Day1, Day2 and Night. Possible values:No Ring, Immediate Ring, Delayed Ring1 and Delayed Ring2. 2. Select Tone Pitch. Possible values:1~4 (default = 1) Secondary/Phantom DN 1. Enter DN Number. Possible values:Any string up to 5 digits 2. Select Ringing Assignment for Day1, Day2 and Night. Possible values:No Ring, Immediate Ring, Delayed Ring1 and Delayed Ring2. 3. Select Tone Pitch.
Station Assignment FIELD DESCRIPTION Pooled Line Key 1. Select Pool Line No. Possible values:1~128 (CIX200, CIX670), 1~32 (CIX100) (default = no value) 2. Select Ringing Assignment for Day1, Day2 and Night. Possible values:No Ring, Immediate Ring, Delayed Ring1 and Delayed Ring2. 3. Select Tone Pitch. Possible values:1~4 (default = 1) Door Lock Sub-parameters FIELD DESCRIPTION Door Unlock Select Door Lock No.
Station Assignment FIELD DESCRIPTION 03 ABR Recall Timer Select the number of seconds ABR will call back the station after receiving ring back tone from the dialed number. Possible values:5~60 (default = 20) 04 Hold Recall Timer Select the number of seconds before a held call recalls. Possible values:0~255 (default = 60) 05 First Interdigit Timer Enter the First Interdigit Timer in seconds.
Station Assignment 206 Phantom DN Prerequisite Program: 200 page 5-1 This command assigns Phantom DN parameters. 1. Complete the Phantom DN Record Sheet. 2. From the Program Menu, click Advanced Configuration > Station > Phantom DN. The Station Phantom DN screen displays. 3. Enter a Phantom DN number … or click one of the following buttons: • List – view a summary list of programmed Phantom DNs.
Station Assignment FIELD DESCRIPTION 06 VM ID Code Enter the voice mailbox number that should answer calls when this PhDN calls voice mail; or when this PhDN is called and then forwards to voice mail (This number is prefixed by codes in Program 579, FB11~FB16). Possible values:Digits 0~9, * and #, up to 10 characters (default = no value).
Station Assignment 209 Hunt Group Prerequisite Program: 200 page 5-1 This command assigns Station Hunting Group data. 1. Complete the Hunt Group Record Sheet. 2. From the Program Menu, click Advanced Configuration > Station > Hunt Group. The Station Hunt Group displays. 3. Click on the Group tab. 4. Enter a Group Number for an existing record or click one of the following buttons: • Create – Assign a new Hunt Group with custom settings. • Get Default - Sets all data to factory defaults. 5.
Station Assignment FIELD DESCRIPTION 07 DHG Auto Camp-on Whether to execute Automatic Camp On to the Distributed Hunt Group or not. Possible values:Enable or Disable (default = Disable) Should be applied to VM Distributed Hunt Groups so callers automatically camp on to Voice Mail when all VM ports are busy. Does not apply to Circular or Serial hunt groups. Set to Enable for UCD group 08 UCD Enable/ Disable To turn on or off the Universal Call Distribution feature.
Station Assignment 218 Station Hunt Assignments Prerequisite Program: 209 page 5-32 This program assigns station DNs to Hunt Groups using Program 209 and assigns the rotation order in which DNs are hunted. 1. Complete the Hunt Group Record Sheet. 2. From the Program Menu, click Advanced Configuration > Station > Hunt Group. The Station Hunt Group Assignment screen displays. 3. Click on the Member tab. 4. Enter a Member Number for an existing record.
Station Assignment Hunt Group Table View Hunt Group Table View enables you to view all hunt groups and its members. To access the Hunt Group Table View Select Advanced Configuration > Station > Hunt Group Table View. See Table Views in Chapter 2 for table functionality. Note This table has more functions in addition to the regular functionality found in other table views.
Station Assignment Paging Group 502 Terminal Paging Group Assignment Prerequisite Program: 200 page 5-1 Assigns Primary DNs to Paging Group(s). 1. From the Program Menu click Advanced Configuration > Station > Page Group. 2. Enter a DN number in the Primary DN field select an existing record by clicking one of the following buttons: • List – select from a summary list of programmed DKTs on the right side of the screen. • Copy – Enter a DN in the Primary DN field and click Copy.
Station Assignment 210 Pickup Group Prerequisite Program: 200 page 5-1 The Call Pickup Group assignments specify which group numbers this station will participate in when either the Group Call Pickup or the Group Directed Call Pickup features are invoked. A user may be assigned to more than one group. FIELD DESCRIPTION 01~32 Click in the radio button to Indicate which Call Pickup Group(s) this station is to participate in. A station can be assigned to more than one group.
Station Assignment Multiple Call Group To set up Multiple Call/Delayed Ringing you must have a Multiple Call (MC) Group set in Program 517. You can register up to 25 calling members for every MC Group in Program 518. You can set each member to be Immediate, Delayed Ring 1, or Delayed Ring 2. The Delayed Ring times are independently adjustable (1~180 seconds) for each Multiple Call Group Member. Important! Immediate Destinations can only be PDNs (Digital and/or Standard Telephones) and PhDNs.
Station Assignment Call Forward Activation System and Station Call Forward can be set up for each Multiple Calling (MC) Group. The Call Forward Remote Access Code is used to activate or de-activate Station Call Forward of MC Group. System Call Forward is activated/deactivated using Strata eManager. The MC Group can also be set as the destination of System or Station Call Forward.
Station Assignment 518 Multiple Calling Members Assignment Prerequisite Program: 517 Use this program to assign members to a group. 1. From the Program Menu, click Advanced Configuration > Station > Multiple Calling Group. 2. Click the Member tab. 3. Select the Index Number, then enter the Member DN. Important! Immediate Destinations can only be PDNs (Digital and/or Standard Telephones) and PhDNs.
Station Assignment FIELD DESCRIPTION 04 Ringing Options Select: Immediate, Delay 1 or Delay 2 ring. Note • Immedate ring assignments will continue to ring when Delay 1 & 2 ring assignments ring. • Delay 1 ring assignments will continue to ring when Delay 2 ring assignments ring. • Delay ring PDN and PhDN buttons will flash red and not ring immediately after the MC Group is called; they will ring and flash green when their delay ring timers expire.
Station Assignment FIELD DESCRIPTION Primary DN Select the PDN assigned the speed dial number. 01 Speed Dial Bin Enter the station speed dial bin number. A station can have up to 100 speed dial bins. Possible values:00~99 (default = no value) Note 02 Number Adding bin numbers here will automatically increment the number of speed dial bins available to the station in increments of 10 speed dial bins.
Station ISDN ISDN The following programs assign ISDN data to stations. Program Number(s): 202 and 217 202 ISDN BRI Station Prerequisite Program: 100 page 4-1 This command assigns ISDN BRI stations. 1. Complete the ISDN Station Data Record Sheet. From the Program Menu, click Advanced Configuration > Station > ISDN > Basic. The ISDN Basic Station Assignment screen displays. 2. Enter a Primary DN for an existing record. … or click one of the following buttons: • List – view a summary list of programmed DNs.
Station ISDN FIELD DESCRIPTION 03 ISDN Protocol Select the ISDN protocol. Only Bearer capabilities specified by the protocol can be entered in this field. The Initial value for ISDN Protocol corresponds to information set in the hardware level. Possible values:Nat’l ISDN (default), ETSI, TTC or Nat’l ISDN Nortel Note 04 Type Connection National ISDN = North America, ETSI = England and TTC = Japan. Select Point to Point or Point to Multi-point connection type.
Station ISDN FIELD DESCRIPTION 16 B Channel Selection Select originating B Channel method. Possible values: 17 Idle B Channel Selection 18 Interdigit Timer 1 • Exclusive – (default) Channel is indicated and no alternative is acceptable. • Preferred – Channel is indicated and any alternative is acceptable. • Any Channel – Channel is indicated and any channel is acceptable. Choose Idle B Channel selection method.
Station ISDN FIELD DESCRIPTION 33 Auto OCA Enable OCA to occur automatically when making a call to a busy station that allows calls to be received. Possible values:Enable or Disable (default = Enable) 34 Originate OCA Enable this station to make OCA calls to other stations. Possible values:Enable or Disable (default = Disable) 35 Station SpDial Bins The number of station speed dial bins allocated to this station.
Station ISDN Table 5-7 BRI Bearer Capability of ISDN Bearer Services Circuit Mode Bellcore Nat’l ISDN ETSI TTC Speech X X X 3.
Station ISDN 217 ISDN Station Data Prerequisite Program: 202 page 5-43 Set ISDN Station parameters to define ISDN capabilities. 1. Complete the ISDN Station Data Record Sheet. 2. From the Program Menu, click Advanced Configuration > Station > ISDN > Station Data. The ISDN Individual Station Data Assignment screen displays. 3. Enter a Primary DN for an existing record. … or click one of the following buttons: • List – view a summary list of programmed Hunt Groups.
Station ISDN FIELD DESCRIPTION 09 VMID Code SMDI Enter the voice mailbox number that should answer calls when this PDN calls voice mail; or when this PDN is called and then forwards to voice mail (this number is prefixed by codes in Prog 579, 11~16). Possible values:Digits 0~9, * and #, up to 10 characters (default = no value). Note 12 Name Display This VMID code is sent to the voice mail device in SMDI packets or DTMF tones on direct and forwarded calls to the PDN.
Station Setup Wizards Setup Wizards There are three Station setup wizards—PDN Range, Multiple DN, and VMID Range. Each of them are described below. PDN Range Setup Wizard This wizard is a programming time saver that reduces the time it takes to create or change Primary Directory Numbers (PDN) and assign them to phones. The wizard guides the user to create a range of desired PDNs to be assigned to a range of available station ports. 1. Select Advanced Configuration > Station > Setup Wizard > PDN Range.
Station Setup Wizards 1. Click Advanced Configuration > Station > SetUp Wizard > Multiple DN. The Multiple DN Assignment Wizard screen display. 2. Click Start. Strata eManager automatically assigns the: • Appropriate number of PhDN buttons onto the telephone. These operate as PDN buttons on the telephone. PhDNs are assigned in sequence starting with the first button above the PDN. CAUTION! If other buttons were installed in a PhDN location they will be overwritten.
Station Setup Wizards 4. Select the type of VMID that should be assigned to the PDN, PhDN or Pilot DN. Then select the assignment method and the digits, if any, to be added to front and/or end of each VMID. Note DN range is supported. VMID prefix and/or suffix are supported. 5. Click Start to submit the settings to the CIX database. The result requested will display on the screen. 6. (Optional) Click Print to save a hard copy of the VMID assignment.
Trunks 6 This chapter provides trunk programming information for Strata CIX. 304 Incoming Line Group Program Number(s): 304 Incoming Line Groups (ILG) is a line selection feature which enables the use of external trunk or private line groups for incoming service. 1. Complete the Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > ILG. The Trunk ILG screen displays. 3.
Trunks 304 Incoming Line Group Assignment Prerequisite Program: None This assignment is used to configure ILGs only, OLGs are configured in the Outgoing Line Group Assignment 306. The same line can be placed in an ILG and OLG. FIELD DESCRIPTION 00 Group Number Enter the group number of the line group that should be configured. Possible values:1~32 (CIX100), 1~50 for (CIX200, CIX670 Basic), 1~128 for (CIX670 Exp) – (default = no value) 01 Group Type Select the ILG Type.
Trunks FIELD DESCRIPTION 11 DID Digits Select number of DID digits received from CO. Possible values:0~7 (default = 0) 12 Speech/3.1 KHz Select Bearer Capability 3.1 KHz Audio or Speech. Possible values:Audio (default) or Speech 13 Ringing Timer Delay 1 Select time to ring the Delay 1 destination. Possible values:1~60 sec. (default = 12) 14 Ringing Timer Delay 2 Select time to ring the Delay 2 destination. Possible values:1~60 sec.
Trunks FIELD DESCRIPTION 25 Register Speed Dial Codes Enable authority to create system speed dial codes. 26 Originator Invoke OCA Enable authority for the originator of a call to invoke OCA when encountering a busy station. Possible values:Enable or Disable (default) Possible values:Enable or Disable (default) 27 Senderized Tone Mode Send DTMF tones as a complete number rather than digit-by-digit.
Trunks 306 Outgoing Line Groups Prerequisite Program: None OLG is a line selection feature which enables the use of external trunk or private line groups for outgoing service. Assign and configure up to 128 OLGs (the same line can be placed in an OLG and an ILG). 1. Complete the OLG Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > OLG. The Trunk Outgoing Line Groups (OLG) screen displays. 3.
Trunks FIELD DESCRIPTION 08 COS Select Day 1, Day 2 and Night Values. Possible values:1~32 (default = 1) 09 FRL Select Day 1, Day 2 and Night Values. Possible values:1~16 (default = 1) 10 QPL Select Day 1, Day 2 and Night Values. Possible values:1~16 (default = 1) 11 Speech/3.1 KHz Bearer Capability 3.1 KHz Audio or Speech. Possible values:Audio (default) or Speech 12 MOH Source Select MOH Source.
Trunks 300 Trunk Assignment Prerequisite Program: 100 page 4-1 Assigns an analog or T1 trunk (line) and its parameters to the system. Click on each tab to navigate through the programs. The trunks assigned to the equipment display on the left of the screen. The first column displays the trunks used and the second column displays the equipment. You can also sort based on trunks and equipment. Important! You must have Internet Explorer (IE) 6.0 on your PC for the sort to work correctly. 1.
Trunks FIELD DESCRIPTION 01 Line Equipment No. Enter the line equipment number as xxyyzz. Equipment numbers are required when assigning a new trunk to the system. It can also be used to display the equipment location of existing trunks. Example: If the trunk should be connected to an RCOU in cabinet shelf 5, slot 2, circuit 3, enter 050203. Enter data as XXYYZZ: XX = cabinet 01~07 YY = slot 01~10 ZZ = analog trunk circuit 01~08 or ZZ = T1channel 01~24.
Trunks FIELD DESCRIPTION 06 Start Method Enter the Start Method. This setting defines the start protocol method used between the PSTN and this trunk (for DID/Tie trunks). Possible values:Immediate Start (default), Timing Start or Wink Start 07 Release Supervision Enable Release Supervision from the CO. Possible values:Received or Not Received (default) Note 08 Answer Supervision When assigning CAMA trunks for E911 (R2.22 MH232 and later, or M3.10 MK024 and later systems) set this to Enabled.
Trunks 313 Caller ID Prerequisite Program: 300 page 6-7 This program assigns Caller ID circuits to the CO Line to which the circuit is connected. The ANI, DNIS, DID formats for T1 and analog DID CO Lines are also defined. 1. Complete the Caller ID Assignment Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > Assignment, the click the Caller ID tab. The Trunk Caller ID Assignments screen displays. 3.
Trunks 308 Trunk Timer Prerequisite Program: 300 page 6-7 These commands assign Trunk timers. 1. Complete the Trunk Timer/DIT Record Sheet. 2. From the Program Menu, click Trunk > Assignment, then click the Timer tab. The Trunk Timer and DIT Assignments screen displays. 3. Enter Trunk equipment number field. Enter Program 308 data. • List – choose from the summary list of programmed trunks timers on the right side of the screen. • Copy – to copy to trunk timer ports.
Trunks FIELD DESCRIPTION 05 Response Timer The response timer is for analog DID/TIE lines that have the “start method” set for “Timing” in Prg300-06. After a line is seized this timer determines when the line will start to send the dialed digits to the other end. Possible values:0=immediatly sent, and 50 msec.delay to 500 msec.
Trunks 310 DIT Assignment Prerequisite Program: 300 page 6-7 This program assigns DIT Number Analysis Table for DIT trunks. DIT trunks are ground and loop start trunks. 1. Complete the Trunk Timer/DIT Record Sheet. 2. From the Program Menu, click Trunk > Assignment, then click the DIT tab. The DIT Assignments screen displays. 3. Enter Trunk equipment number field. Enter Program 310 data. • List – to view a summary list of programmed trunks timers. • Copy – to copy to trunk timer ports. 4. Click Submit.
Trunks FIELD DESCRIPTION 01 Day1 Destination Type 02 Day2 Destination Type 03 Night Destination Type Select Destination Type for each. Day1 Destination Digits Day2 Destination Digits Night Destination Digits Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem, or Night Bell • No Data – no destination will ring when the line rings into the system. • Dialing Digits – assigns the line to ring the directory number or access code defined in the “Destination Digits” assignment.
Trunks 309 Direct Inward Dialing This command assigns DID number analysis tables to ILGs. 1. Complete the DID Assignment Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > DID. The Trunk DID Assignments screen will display. 3. Select an ILG Number. 4. Enter a DID Number in the 01 DID Number field or click one of the following buttons: • List – choose from the list of programmed DIDs on the right side of the screen. • Create – Make a new DID assignment using default settings.
Trunks FIELD DESCRIPTION 04 Pool Key Group If this line group is not assigned to ring a CO, GCO, or a Pooled line key, enter the Destination type that should ring: No Data - no destination will ring when the line rings into the system. Dialing Digits - assigns the line to ring the directory number or access code defined in the 'Destination Digits' assignment. DISA - assigns the line to ring in as a DISA call - DISA dial tone will be returned to the caller.
Trunks FIELD DESCRIPTION Data Day1 Destination Data Day2 Destination Data Night Destination Enter the Destination Directory Number or Access Code. Possible values:Up to 32 digits (default = no value) If Dialing Digits is the Destination Type enter the Directory Number that the line should ring. If the line should ring over external page, enter #31xx, where xx is the external Page group number. If the default page access code #31 was changed, use the new page access code as the leading digits.
Trunks 318 DID Intercept Assignments Prerequisite Program: 304 page 6-2 This command assigns the DID Routing table when DID numbers are undefined or not received. 1. Complete the DID Intercept Assignment Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > DID Intercept.The DID Intercept Assignments screen displays. 3. Enter an ILG Number … or choose from the list of programmed ILGs on the right side of the screen. 4. Enter DID Type in the 01 Type field. 5.
Trunks FIELD DESCRIPTION 05 Audio Day1 Dst Type 06 Audio Day2 Dst Type 07 Audio Night Dst Type Select the Audio/Speech call Day1 destination type. Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem or Night Bell • No Data – no destination will ring when the line rings into the system. • Dialing Digits – assigns the line to ring the directory number or access code defined in the “Destination Digits” assignment. • DISA – assigns the line to ring in as a DISA call.
Trunks FIELD DESCRIPTION 11 DID/DNIS No. VMID Enter the VM mailbox number which should answer calls for this DID/DNIS number. Possible values:Up to 10 digits (default = no value) Note This code is only sent if using SMDI VM integration in Program 580, 01. This code will be replaced after voice mail answers by the DTMF code set in Program 318, 15 DID/DNIS DTMF VMID code - if programmed. Therefore, if using Program 318, 15 code, this VMID code is not necessary.
Trunks Service Service Program Number(s): 311 and 319 These commands assign Direct Inward System Access (DISA) properties. 1. From the Program Menu, click Advanced Configuration > Trunk > Service. The Trunk Services screen displays. 2. Enter Program 311 data. 3. Enter Program 319 data. 4. Click Submit. 311 DISA Security Code Prerequisite Program: None Assigns DISA parameters. FIELD DESCRIPTION 01 DISA Enabled Enable DISA security code.
Trunks Service 319 Intercept Treatment Prerequisite Program: None This command assigns Intercept positions for Strata CIX Day/Night schedules. Intercept positions are used when the destination of a trunk line call is not determined with DID or DIT. FIELD DESCRIPTION Tenant Number Select the Tenant number for which the Intercept Destinations should be assigned. Possible values:1~8. 6-22 01 Day1 Destination Type 02 Day2 Destination Type 03 Night Destination Type Select Destination Type for each.
Trunks Service 315 T1 Trunk Card Prerequisite Program: 100 page 4-1 This command assigns T1 Trunk Card Data to the system. 1. Complete the Trunk Timer/DIT Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > T1. The T1 Trunk Card Data Assignment screen displays. 3. Enter T1 card location in Shelf/Slot field (xxyy). The selected slot requires a DTU Card.
Trunks Service DID/DNIS Table View This screen provides the DID/DNIS Table View on the DID command page. Important! To avoid any errors, you must first set the digit length under Advanced Configuration > Trunk > ILG. To access DID/DNIS table view Click Trunk > DID/DNIS Table View … or use Program 309. See Table Views in Chapter 2 for table functionality. Note You can navigate this table using the ILG and the DID/DNIS which are the first and second dropdowns between the Previous and Next buttons.
Trunks ISDN ISDN The following program enables set up for ISDN-related system settings. 317 ISDN BRI Trunk Prerequisite Program: 100 page 4-1 1. This command assigns ISDN BRI Trunks. 1. Complete the ISDN BRI Station Record Sheets. 2. From the Program Menu, click Advanced Configuration > Trunk > ISDN > BRI. 3. Enter Channel Group number … or click one of the following buttons: • List – choose from a list of programmed trunks on the right side of the screen.
Trunks ISDN FIELD DESCRIPTION 02 Protocol Select the ISDN protocol. Only Bearer capabilities specified by the protocol can be entered in this field. The Initial value for ISDN Protocol corresponds to information set in the hardware level. Possible values:Nat’l ISDN (default), ETSI, TTC or Nat’l ISDN Nortel National ISDN = North America, ETSI = England and TTC = Japan. 03 ILG ILG assignments must be made for basic ISDNs to process the calls being received.
Trunks ISDN FIELD DESCRIPTION 13 B Ch Selection Choose Idle B Channel selection method. Possible values:Forward Cyclic, Backward Cyclic, Forward Terminal or Backward Terminal (default = Backward Terminal) • Select Forward Cyclic (from lowest number to highest number of B-channel). • Select Backward Cyclic (from highest number to lowest number of B-channel). • Select Forward Terminal for the lowest numbered B-channel. Select Backward Terminal for the oldest number B-channel.
Trunks ISDN Table 6-1 Bearer Capability Table Bearer Services Bellcore National ISDN ETSI TTC Speech X X X 3.
Trunks ISDN 302 Strata Net (PRI) and Strata Net IP (QSIG) Prerequisite Program: 100 page 4-1 The PRI (RPTU, BPTU) and StrataNet IP (BIPU-Q) interface cards need to have a number of assignments for defining its operation. These include assigning which channels are available for use and the location of the D-channel or signaling channel. The D-channel exists on the circuit assigned in this command. Also, a number of optional functional capabilities also need to be enabled or disabled.
Trunks ISDN FIELD DESCRIPTION 01 RPTU Equipment No. Enter the ISDN RPTU, BPTU or BIPU-Q equipment number as xxyyzz. Enter data as XXYYZZ: XX = cabinet 01~07 YY = slot 01~10 ZZ = T1 channel 01~24. Cabinet numbers: CIX100: Select 01 for Base and Expansion cabinet. CIX200: Select 01 for Base and 02 for the Expansion cabinet CIX670: Select 01 for Base and 02~07 respectively for each Expansion cabinet. Slot numbers: CIX100: Select 01~04 for Base slots and 05~08 for Expansion slots.
Trunks ISDN FIELD DESCRIPTION 05 Trunk ID Type Identify whether the communication with the PSTN requires an identifier. Select Explicit to require an identifier. Possible values:Implicit (default) or Explicit 06 Trunk ID An identifier must be used as part of the addressing when an “explicit” identified is used to communicate with the PSTN which channel on which link is used for the given call. This identifier is assigned by the connected PSTN.
Trunks ISDN FIELD DESCRIPTION 21 B-Ch Selection The search method for choosing an idle ‘B’ channel shall also be specified. Backward Terminal is the normal method with the PSTN following a Forward Terminal method. Possible values:Forward Cyclic, Backward Cyclic, Forward Terminal or Backward Terminal (default) 22 T1 Time Slot Pattern 1544 Time Slot Pattern.
Trunks ISDN Table 6-2 Bearer Services Table Bearer Services Nat’l ISDN ETSI TTC Speech X X X 3.
Trunks ISDN Call-by-Call Program Number(s): 324 and 323 Call-by-Call service allows multiple facilities to share a PRI channel group. Traffic requirements of different facilities vary at different times and sharing B channels on a Call-by-Call basis makes it possible to use fewer B channels to perform an equivalent service to the discrete counterpart. 1. Complete the “324 CBC Time Zones” on page 6-35. 2. From the Program Menu, click Advanced Configuration > Trunk > ISDN > Call by Call.
Trunks ISDN FIELD DESCRIPTION 05 Network ID Enter the Network ID code supplied from PSTN (this field is required if you selected “Inter LATA Out WATS” Type of Service. If no data is entered in this field any previously entered data is deleted. Possible values:3 to 4 digits (default = no value) 06 Incoming Line Group Specify the ILG for this facility. 07 Outgoing Line Group Specify the OLG for this facility. 08 Min Calls Zone 1 Select the minimum number of Bch in Time Zone 1.
Trunks ISDN 320 B Channel Prerequisite Program: 302 page 6-29 PRI interfaces are purchased on per interface and channel basis. The ‘B’ channel assignments allow for a flexible activation of channels to match the subscribed services from the Public Service Telephone Network.This command allows you to enable or disable each B channel on selected RPTUs. 1. Complete the B Channel Select Record Sheet. 2. From the Program Menu, click Advanced Configuration > Trunk > ISDN > B Channel.
Trunks ISDN 316 Shared D Channel Prerequisite Program: 302 page 6-29 The PRI Interface can be extended to include an additional PRI card to expand the total number of channels to 47 on a Channel Group. This second PRI may optionally offer a backup D channel. 1. Complete the Shared D Channel Record Sheet. 2. From the Program Menu, click Advanced Configuration Trunk > ISDN > D Channel. The Share D Channel Assignment screen displays. 3.
Trunks ISDN Calling Number Program Number(s): 321 and 322 When calls are made using ISDN services the telephone number from which the call originates must be identified to the PSTN. 1. Complete the Calling Number Record Sheets. 2. From the Program Menu, click Advanced Configuration > Trunk > ISDN > Calling Number. The ISDN Calling Number Identification screen displays. 3. Enter the OLG Number, or click the List button to view a summary list of programmed OLGs. 4. Enter Program 321 data. 5.
Trunks ISDN 322 Called Number Table Prerequisite Program: 306 page 6-5 When calls are received from the PSTN, a Called Number is supplied as part of the Setup Message. This Called Number may be used for directing the call to the appropriate service with Strata CIX. FIELD DESCRIPTION OLG Number OLG Number.
Trunks Trunk DID/DNIS Setup Wizard Trunk DID/DNIS Setup Wizard This wizard enables you to assign Direct Inward Dialing / Dialed Number Identification Service (DID/DNIS) to ILGs quickly and easily. The wizard automatically takes you through the different programs and parameters required. Follow the steps below to start using the DID/DNIS Wizard. Step 1: Select or Create DID/DNIS ILG 1. Select Trunk > Setup Wizard > DID/DNIS. 2. After reading the instructions on the screen, click Start.
Trunks Trunk DID/DNIS Setup Wizard Step 2: Create or Delete DID/DNIS Numbers for ILG 2 1. From the Step 2: 309 Create or Delete DID/DNIS Numbers for ILG 2 screen click Create to create a block of DID/DNIS numbers. The numbers are created in consecutive order. Create DID/DNIS Numbers screen displays. • Specify the first number in the DID/DNIS block. Note The quantity of digits must match the quantity of digits assigned to the selected ILG (refer back to “DID/DNIS Digit Length” on the previous screen).
Trunks Trunk DID/DNIS Setup Wizard FIELD DESCRIPTION GCO Key Group If a Group CO Key is selected, all selected DID/DNIS numbers will ring on telephones that have this key. Note Pool Key Group This selection will override any GCO or Pool Key Group assignment made in the Program 304, ILG assignments. Day/Day2/Night period assignments do not apply, GCO or Pool Keys will ring in all periods. If a Pool Key Group is selected, all selected DID/DNIS numbers will ring on telephones that have this key.
Step 4: Assign DID/DNIS VMID Codes for ILG 1. From the Step 4: Assign DID/DNIS Number VMID Codes for ILG 2 screen, assign VMID codes for all DID/DNIS numbers in the selected ILG. See field descriptions below. 2. (Optional) Click DID/DNIS Table View to view existing DID/DNIS assignments. For more details see “DID/DNIS Table View” on page 6-24. 3. After selecting VMID code assignments click Submit to register them in the CIX database.
Trunks Trunk DID/DNIS Setup Wizard 325 Strata Net IP Trunk Assignment Prerequisite Program: 100 page 4-1; 304 on page 6-1; 306 on page 6-5 This command assigns Strata Net IP trunks. 1. Use the record sheet to record your desired Station settings. 2. From the Program Menu, click Advanced Configuration > Trunk> Full Strata Net IP. 3. Setup the Channel Group by adding values to the remaining fields. 4. Click Submit. FIELD DESCRIPTION Channel Group Enter a Channel Group Number. Possible values: 1 to 48.
FIELD DESCRIPTION 08 RBT on Incoming Call Enable Ringback Tone to be returned on terminating the call. Possible values:Enable (Default) or Disable 09 Q931 Protocol Timer Set Q931 Protocol Timer. If Long is set, T303 is 8s and T301 is 300s. Possible values:Normal (Default) or Long 10 T38 Protocol Enable the T.38 Protocol for facsimile communication.
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7 Attendant Attendant This chapter provides programming information for Strata CIX Attendants. 404 Attendant Group Assignment Prerequisite Program: None This program establishes Attendant Groups, distribution methods and alternate destinations. 1. Complete the Attendant Group Record Sheet. 2. From the Program Menu, click Advanced Configuration > Attendant > Group Assignment. The Attendant Group Assignment screen displays. 3. Select the Attendant Group Member. … or click one of the following buttons.
Attendant FIELD DESCRIPTION 07 ICI1~16 ICI10 For 07 ICI1~16 ICI10, select ILG Assignments for ICI Groups. • ILG1 • Assign the 1st ILG to ICI Groups 1~10. • ILG2 • Assign the 2nd ILG to ICI Groups 1~10. • ILG3 • Assign the 3rd ILG to ICI Groups 1~10. • ILG4 • Assign the 4th ILG to ICI Groups 1~10. Note Each ILG can only be assigned once in any of the ICI Groups. Possible values: 0~32 (CIX100), 0~50 (CIX200, CIX670 Basic), 0~128 (CIX670 Exp.
IP Telephone Programming 8 This chapter contains information on system setup for IP telephones, IP telephone programming, IP interface card and IP software updates. CIX IP Telephone Programming IP Telephone Programming IP Telephone Setup The following is an outline of the Basic CIX system IP setup. This process covers the basic IP telephone (IP) programming. Each network is unique and may require additional special assignments.
IP Telephone Programming IP Telephone Setup IP Telephone Data Advanced Configuration > IP Telephony > IPT Data > IPT Data Assignment Prime DN Select the IP-L from the list FB01 Station ID (will display automatically) - This will be the same as the PDN assigned in the Station Data program. FB02 Station IP Address type. Contact the network administrator for the type. ANY = DCHP, FIX = Static FB03 Station IP Address If FIXED enter the IP address If ANY make no entry.
IP Telephone Programming VLAN Setup VLAN Setup The following steps setup the VLAN tagging options and parameters. Using the VLAN Wizard The wizard sets the VLAN parameters on the selected IP telephones. When complete, the MIPU, GIPU, or LIPU/LIPS must be configured for VLAN. In eManager select; Advanced Configuration > IP Telephony > IPT VLAN Setup. VLAN Range Options • Enter PDN Range - Click on the list on the right side of the screen to select the PDN range.
IP Telephone Programming CIX IP Telephone Programming Guidelines CIX IP Telephone Programming Guidelines Use the following guidelines to program your CIX IP Telephone. Basic CIX IP Setup Using WinAdmin 1. Select Advanced Configuration> System > Card Assignments (Program 100) to set the BIPU-M cards in the appropriate slots.
IP Telephone Programming IP Telephone Installation and Network Connection Setup IP Telephone Installation and Network Connection Setup 1. Install the IP telephones using instructions in the IP telephone chapter of the CIX and MAS Installation and Maintenance manual. 2. From each IP Telephone, set its network connection parameters using the “369Hold” program mode (refer to the instructions that follow).
IP Telephone Programming IP Telephone Installation and Network Connection Setup 150 System IP Data Prerequisite Program: Assign the MIPU, GIPU, LIPU and BIPU cards in Program 100. Create Stations using Programs 200 and 260. Set IP telephone Data assignments with Program 250. This command assigns system-wide IP parameters. 1. Use the record sheet to record your desired Station settings. 2. From the Program Menu, click Advanced Configuration > IP-Telephony > System IP Data. 3.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 05 TOS Precedence Type If TOS is selected in '04 TOS Field Type' select a packet priority level - where Critical/ESP provides the highest and Routine provides the lowest priority. If TOS is selected in '04 TOS Field Type' make selections in TOS Delay, TOS Throughput Delay, and TOS Reliability Type.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 12 System IP CED Control Whether the echo canceller is stopped by the detection of Cancel Error Detection (CED) tone (2100Hz). Possible values:Enable (Default) or Disable 13 System IP RAS Start Port RAS (Registration Admission Status) start port number for IP telephone. 14 System IP RAS Register Port RAS (Registration Admission Status) register port number for IP telephone.
IP Telephone Programming IP Telephone Installation and Network Connection Setup 151 BIPU Configuration This program is used to set up the IP address of the specific BIPU card to support the IP-Telephone. BIPU card must be assigned before configuring the specific BIPU card. 1. From the Program Menu, click Advanced Configuration > IP-Telephony > BIPU Configuration. The BIPU Configuration screen will display. 2. Enter Program 151 data. 3. Click Submit.
IP Telephone Programming IP Telephone Installation and Network Connection Setup 152 Voice Packet Configuration Table Assignment This program assigns timing parameters to Prime DNs. 1. From the Program Menu, select Advanced Configuration > IP-Telephony > Voice Packet Configuration. The Voice Packet Configuration Table Assignment screen displays. 2. Enter Program 152 data. 3. Click Submit.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 04 Not used 05 Not used 06 Not used 07 Packet Loss Threshold If packet loss is more than 10, an error is recorded in the CIX error log and you cannot talk by IP telephone. The default value 5 is recommended. Possible values:0~10 1 = 10 ms 2 = 20 ms (default) 3 = 30 ms 4 = 40 ms 5 = 80 ms (only when G.729A is assigned; 40ms when G.
IP Telephone Programming IP Telephone Installation and Network Connection Setup 161 MIPU/LIPU/GIPU Configuration Prerequisite Program: None This command defines the network configuration of an MIPU/LIPU/GIPU. 1. Use the record sheet to record your desired Station settings. 2. From the Program Menu, click Advanced Configuration > IP-Telephony > LIPU Configuration. 3. Setup the MIPU/LIPU/GIPU by adding values to the remaining fields. 4. Click Submit.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 09 MIPU/GIPU/LIPU Idle IP Port Number Display1 Number of available IP ports in MIPU/GIPU/LIPU-X is shown. When speaker OCA is assigned to an IP telephone an additional IP port is assigned to the IP telephone. If there is no available IP port in the LIPU-X, no more IP telephone/SIP/Strata Net IPs can be assigned.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 19 IP Strata Net RTP Base Port (IPU/IPH) Possible values:The base port number of the 32 port range for IP Strata Net RTP protocol can be set for individual MIPU, LIPU, GIPH, or GIPU8 cards. Possible values:16384 ~ 16511 Note 20 Strata Net RTP Base Port (LIPS) Only even port numbers can be assigned.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 03 Station IP Address Enter the Station static IP Address if a static address is needed per Station IP Address Type set in 02 above. Possible values:XXX.XXX.XXX.XXX where XXX = 0 ~ 255 04 Auto Assign Station ID Use Automatic when the IP telephone has no Station ID. Use 'Not Automatic' when IP telephone has station ID in the IP telephone setting. In Program 150, FB01 is the same parameter for system.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 08 Audio Codec IP telephones have two built-in codecs. Select the audio codec that should be used in this IP telephone. The G.711codec - provides the highest voice quality but uses the most network bandwidth (about 115kbps per IP telephone when in use). The G.729A codec - provides less voice quality but uses the least amount of network bandwidth (about 29kbps per IP telephone when in use).
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 14 Secondary Audio Codec for Full IP station IP telephones have two built-in codecs. Select the audio codec that should be used in this IP telephone. The G.711codec - provides the highest voice quality but uses the most network bandwidth (about 115kbps per IP telephone when in use). The G.
IP Telephone Programming IP Telephone Installation and Network Connection Setup Prog 250-FK16 = Enabled for IPTs on this LIPU (no peer-to-peer) Public IP Address LIPU (2) Gateway Global Network IPT (2) Private IP Address CIX LIPU (1) Private IP Address NAT Router NAT Router IPT (1) Private IP Address Prog 250-FK16 = Disabled for IPTs on this LIPU (Peer-to-peer mode) NOTE: If the NAT router is a inconsistent/symmetric type, the IPTs on LIPU (1) should have Prog 250-FK16 set to Enabled.
IP Telephone Programming IP Telephone Installation and Network Connection Setup 260 Full IP Station Assignment Note Release 3.0 and later only. Prerequisite Program: CABINET SLOT PCB ASSIGNMENTS This command assigns LAN-connecting stations to the system. 1. Use the record sheet to record your desired Station settings. 2. From the Program Menu, click Advanced Configuration > IP-Telephony >. 3. Click on the Basic tab. IP Telephone Programming 4.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD Night DESCRIPTION Class of Service for Night mode. Possible values:1 ~ 32. 06 DRL Day1 Destination Restriction Level for Day1 Mode (used for credit card calling) Possible values:1 ~ 16 Day 2 Destination Restriction Level for Day2 Mode. Possible values:1 ~ 16 Night Destination Restriction Level for Night Mode. Possible values:1 ~ 16 07 FRL Day1 Facilities Restriction Level for Day 1 Mode.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 14 Bearer Capability ISDN Bearer Capability the PSTN is expecting from non ISDN stations. 3.1kHzAudio (data and speech) or Speech. Important Notes: 1. Standard telephone type data devices (modems, G3-Fax signals) must be set for 3.1KHz audio on ISDN lines.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 21 Travel COS Change Privilege Change the Travelling Class of Service Override Code. Possible values:Enabled or Disabled (Default) 22 TGAC Override Trunk Group Access Code Override for Attendant console. Possible values:Enabled or Disabled (Default) 23 Service Tones Disable Services Tone for Data Privacy. Service tone, such as Call Waiting Tone, should be disabled for modems, FAXes, and similar devices.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 33 Call Forward Dial Tone When the handset is picked up the user will hear stutter dial tone if Station Call Forward is set on the telephone. Possible values:Enabled (Default) or Disabled 34 Dialing Digit Restriction After the Extension has made a call it can be prevented from dialing any subsequent digits.
IP Telephone Programming IP Telephone Installation and Network Connection Setup FIELD DESCRIPTION 40 Auto-Campon to PDN Enable - to allow auto-campon to this PDN when busy and called by a CO line even if the CO line group has auto-campon disabled in Program 304-17. Disable - to not allow auto-campon to this PDN when called by a CO line if the CO line group has auto-campon disabled in Program 304-17. Notes 1.
IP Telephone Programming IP Telephone Installation and Network Connection Setup 274 Remote Node IPU IP Address Assignment Note Release 5.00 MR14 and later only. Prerequisite Program: none This command assigns a node ID to an MIPU/GIPU/LIPU IP Address. This is used by the IP Mobility feature to identify the “home” MIPU/GIPU/LIPU IP Address of a DN. 1. From the Program Menu, click Advanced Configuration > Networking > Remote IPU. 2. Enter the Remote Node ID. 4. Click Add.
IP Telephone Programming IP Mobility Programming IP Mobility Programming Requirements • • • • • • • • • • CIX Software: R5.10 or higher SoftIPT: 02.00.0000 MIPU: MIPU_01_01 or higher GIPH: GIPH_02_03 or higher GIPU8 LIPU: LIPU_02_03 or higher eManager: V5.00 A07 or higher IPT20X0-SD: DIP2T2K IPT2008: DIP2M2K IPT2010: DIP2T2KX-A06 Note IP User Mobility will run on an MIPU/GIPU and an LIPU version LIPU_02_03 or higher. IP Mobility is not supported on the BIPU.
IP Telephone Programming Feature Administration/Programming Feature Administration/Programming New programming is as follows.
IP Telephone Programming Feature Administration/Programming Upper:IPT2010, 2020 Parameter Name Range Default Lower:IPT2008 Terminal Information SELECT=2, FB27 The IPT2008-SDL has language change capability Language Mode US English, UK English, French/ Spanish Used Function US English IP Mobility Programming Steps The basics of IP Mobility setup are done in the station assignment programming. The IP Mobility features are assigned to directory numbers (DN). The steps below outline the process. 1.
IP Telephone Programming BIPU-M and IPT Program Update BIPU-M and IPT Program Update To start updating the BIPU-M or IPT firmware, the Update firmware files must be stored on FTP Server (see Appendix B – Software and Firmware Updates on page B-1). You can update the BIPU-M using Strata eManager. You cannot update BIPU-Q. If you need to update BIPU-Q, return it to Toshiba.
IP Telephone Programming BIPU-M and IPT Program Update External FTP When FTP server is “External FTP,” not CIX - Smart Media, nor Strata eManager machine, users will have to provide all the information in the FTP information group. Important! The External FTP Server must be used if IPT, BIPUs and/or Strata eManager do not have the same subnet address. Strata eManager provides an External FTP list page to manage FTP information for “External” FTP servers.
IP Telephone Programming BIPU-M and IPT Program Update DESCRIPTION User Name Enter the name of a valid user account on the FTP server you select: Smart Media (CIX), local eManager or external FTP server. Password Enter the password of a valid user account on the FTP server you select: Smart Media (CIX), local eManager or external FTP server. IP Address Enter the IP address of a valid user account on the FTP server you select. For Smart Media, this is the IP address of the CIX.
IP Telephone Programming BIPU-M and IPT Program Update IPT Program Update The IPT program update function consists of retrieving the updated file from an FTP server, updating and rebooting the selected IPT. CAUTION! Do not run other updates simultaneously. Prerequisites 1. Make sure that the networking devices between BIPU, IPT and the FTP server meet the requirements for IP-CIX (min 100Mb/s switching hub(s)). 2. Create an account on the machine designated to be the FTP server. 3.
Services 9 This chapter covers a variety of services offered by Strata CIX. Automatic Call Distribution (ACD), Voice Mail, Destination Restriction (DR), Least Cost Routing (LCR), Networking, Station Message Detail Reporting (SMDR), External Devices, System Parameters and other miscellaneous services are discussed. Important! • Advanced Strata CIX programming topics are covered in this chapter. Programmers should make sure each section is thoroughly understood before proceeding to programming.
Services . Field DESCRIPTION Pilot DN Pilot DNs are directory numbers that have no physical appearance they are true virtual numbers. They can be used in CTI and Voice Mail applications. In ACD, Pilot Numbers are used as ACD group numbers. In Voice Mail applications, Pilot DNs are used to call directly, or transfer calls directly to specific voice mail boxes – this is done by setting VM as the alternate destination and using the VMID to send the call to a specific VM box.
Services 579 System Voice Mail Data Prerequisite Program: None Refer to “Voice Mail Set Up” on page A-1 for all Voice Mail setup steps. This command assigns DTMF/ SMDI Voice Mail interface parameters for the system. 1. Complete the System Voice Mail Record Sheet. 2. Click Advanced Configuration > System > VM Data. 3. Enter Program 579 data. 4. Get Default - sets all values to factory defaults. 5. Click Submit.
Services FIELD DESCRIPTION 09 Voice Mail Soft Keys Enables CIX Proprietary Integration for Soft Key Control of VM. CIX Proprietary Integration and Soft Key Control of Voice Mail requires an iES32 or Stratagy Enterprise Server Release 3.x or higher. Possible values:Enable (default) or Disable 10 Central VM Callback Enter the pilot DN for the centralized voice mail system. If this field is left blank the previously stored number will be deleted.
Services 580 Voice Mail Port Data Prerequisite Program: None Assign characteristics of individual voice mail ports. 1. Complete the Voice Mail Port Data Record Sheet. 2. Click Advanced Configuration > System > VM Port Data. 3. Enter a VM Port DN … or click one of the following buttons: - List – view a summary list of programmed VM Port DNs. - Copy – Enter an VM Port DN value in the field with the same name.
Services Destination Restriction/Least Cost Routing Destination Restriction/Least Cost Routing The Guide Pages and programs that follow control Strata CIX’s Destination Restriction (DR) and Least Cost Routing (LCR) capabilities. Programming DR/LCR features in Strata CIX requires an advanced knowledge of telephone programming. Make sure you have a thorough understanding of the discussion that follows before attempting to program these features. For details on LCR, see “LCR Overview” on page 9-12.
Services Destination Restriction/Least Cost Routing Basic Operation The flow chart below describes the basic logic by which calls are connected or rejected as a result of DR.
Services Destination Restriction/Least Cost Routing Tables Strata CIX uses two or three tables to apply DR: • Screening Tables. There are two types of screening tables as follows: - LCR Screening Tables. - • OLG-Specific Screening Tables. DR Table or Exception Table to the DR Table. Screening tables are used in Behind Centrex/PBX operations to detect access codes required by the Centrex/PBX and processes them appropriately in a way that is transparent to end users.
Services Destination Restriction/Least Cost Routing DR Table Each DRL is associated with a DR Table that defines the destinations to which a holder of that DRL is entitled to place a call. Permission may be expressed in Allow or Deny tables depending on the field technician’s choices. The DR Table is activated by defining the table as Allow or Deny through “523 LCR Route Plan Schedule Assignment” on page 9-20.
Services Destination Restriction/Least Cost Routing Destination Restriction Guide Page Use the Destination Restriction (DR) guide pages to program Destination Restriction. 1. Click Services > DR Guide Page. The Destination Restriction Guide Page opening screen displays. 2. Click on any Program number to start using the Guide page. Note Every Guide Page has Back and Next buttons to help you navigate to the previous and next programs in a group.
Services Destination Restriction/Least Cost Routing Table 9-1 DRL DRL Dial String Template Allow/Deny/Exception Dial String Comments DRL1 Deny Nothing Deny nothing so all calling is allowed DRL10 Allow Nothing Allow nothing so all outbound calls are restricted DRL11 Deny 1, 809, 900, 976, NXX976 Denies long distance calls, pay per service toll calls, except for toll free calls and allows local calls Exception 1800, 1877, 1888 Deny 011, 1809, 1900,1976, 809,900, 976, 1NXX976, NXX976 DRL1
Services LCR Overview LCR Overview LCR Analysis Process The flowchart below represents the process by which Strata CIX analyzes dialed digits and makes LCR decisions. The graphic is divided into four areas each described below. DR and call connection are described elsewhere in this document and are shown here only for their roles in the LCR process.
Services LCR Overview Route Analysis Route Analysis chooses a Route Plan based on the dialed digits. The Routing Analysis Plan becomes the index into the time/date calculations described in the next section. If the Strata CIX is unable to match the dial string, it uses the default route plan which assures a route out of the system. If a match is found, Strata CIX determines if an exception table is associated with the dial string.
Services LCR Overview LCR Dialing Setup Program 102 – Flexible Access Codes Use this program to change the LCR access code. The default LCR access code is 9. You can change the default access code to any number from 0~9, *, and/or #. Enter an access code number that does not conflict with the existing numbering plan. Program 530 – DR/LCR Screening Table Use this program to define special dialing codes that are normally dialed in front of telephone numbers (example *82, *67).
Services LCR Overview • The tables are dynamic because you can click on any route plan on the 523 LCR Route Schedule Assignment screen and notice the table information change to pertain to that route plan. • Route/Plan Choice – Click this button to view route plans and route choice. This table combines all information found in the Route Plan Analysis Digits table and Route Choice Definition table on a per Route Plan basis.
Services LCR/DR LCR/DR LCR Assignment Program Number(s): 520, 521 and 522 User access to LCR is determined by programming the following: • 103 COS Assignment – 29 LCR Feature (see page 4-9) enables access to LCR COS. • 200 Station Assignment – 07 LCR Group (see page 5-1) assigns a station to an LCR Group. • 304 ILG Assignment – 23 LCR Group (see page 6-1) assigns an LCR Group to an ILG. Note Appropriate COS, DRL and FRL assignments must be made to all LCR stations and trunks. 1.
Services LCR/DR 521 LCR Route Plan Digit Analysis Assignment Prerequisite Program: 520 page 9-16 This program builds the basic LCR Analysis Table. FIELD DESCRIPTION 00 Analysis Digits Enter the external digit strings (area codes, toll prefixes, service codes, etc.) to be assigned to a Route Plan. Strings may be up to 7 digits long. A Route Plan Analysis Table may have 1280 members. A digit string can only be in one table at a time. Digits may include wild cards 'X' and 'N' where X = 0~9 and N = 2~9.
Services LCR/DR Route Define Program Number(s): 524, 525 and 526 Define the participants in the LCR Route Plan. Complete the Route Choice Definition Record Sheet. 1. Click Advanced Configuration > LCR/DR > Route Define. 2. Enter Program 524 data. 3. Enter Program 525 data. 4. Enter Program 526 data. 5. Get Default - sets all data to factory defaults. 6. Click Submit.
Services LCR/DR 525 LCR Route Definition Assignment Prerequisite Program: 520 page 9-16 This command assigns Route Definitions for LCR. A Route Definition consists of an OLG and a Digit Modification index. FIELD 00 Route Definition DESCRIPTION Select the Route Definition number. Possible values:1~128 (default = no data) 01 OLG Number Select the OLG Number associated with this Route Definition. “0” means no data.
Services LCR/DR Route Schedule Program Number(s): 523 and 528 1. Complete the Route Schedule Record Sheets. 2. Click Advanced Configuration > LCR/DR > Route Schedule. 3. Enter Program 523 data. 4. Enter Program 528 data. 5. Get Default - restores all data to factory defaults. 6. Click Submit. 523 LCR Route Plan Schedule Assignment Prerequisite Program: None This command assigns Route Plan Schedule Tables for LCR.
Services LCR/DR 528 LCR Public Day of Week Mapping Table Prerequisite Program: 520 page 9-16 This command defines the days of the week as weekdays, weekend days or holidays for LCR. FIELD DESCRIPTION 01 Monday Select the Day Type to assign to this day. 02 Tuesday Possible values:Weekday (default), Weekend or Holiday 03 Wednesday 04 Thursday 05 Friday 06 Saturday Select the Day Type to assign to this day. Weekday, Weekend (default) or Holiday 07 Sunday Select the Day Type to assign to this day.
Services LCR/DR Public Holidays and LCR Time Zones Program Number(s): 527 and 529 1. Complete the LCR Time Zone Record Sheets. 2. Click Services > LCR/DR > Public Holidays and LCR Time Zones. 3. Enter Program 527 data. 4. Enter Program 529 data. 5. Click Submit. 527 LCR Holiday Table Prerequisite Program: None This command assigns up to 128 holidays for LCR processing. These assignments are related to the Day assignments established in Program 523. FIELD 00 Holiday DESCRIPTION Enter Date (YYYYMMDD).
Services LCR/DR LCR/DR Screening Program Number(s): 530 and 531 These programs enable and set up screening for DR and LCR. 1. Complete the DR LCR Screening Record Sheet. 2. Click Advanced Configuration > LCR/DR > LCR/DR Screening. 3. Enter Program 530 and 531 data or click one of the following buttons: - List – view a summary list of programmed Screened Dial Strings or Behind Centrex Access Codes.
Services LCR/DR 531 DR Screening Table for OLG Prerequisite Program: None Assigns DR Screening Table for an Outgoing Line Group (OLG). Up to four codes may be assigned per line group. Used for outgoing calls other than LCR. FIELD DESCRIPTION 00 Outgoing Line Group Enter the OLG Number. Possible values:1~32 (CIX100), 1~50 (CIX200, CIX670 Basic), 1~128 (CIX670 Exp.), (default = no value) 01 Behind Centrex Access Code Enter the access code expected by an attached Centrex, PBX or Tie line.
Services Destination Restriction Destination Restriction Program Number(s): 532, 533, 534 and 111 Assign Destination Restriction (DR) features for the Strata CIX. 1. Complete the DR Record Sheets. 2. Click Services > LCR/DR > Destination Restriction. 3. Enter 00 DR Level (DRL). 4. Enter Program 532 data. 5. Enter Program 533 data. Click List to view a summary list of programmed Dial Strings. 6. Enter Program 534 data. Click List to view a summary list of programmed Dial Strings. 7. Enter Program 111 data.
Services Destination Restriction 534 DRL Exception Table Assignment Prerequisite Program: 533 above Note In CTX software R1 ~ R1.2 this table only allows 11 digits. Starting with R1.3 and up 13 digits are allowed. This program assigns a DRL Exception Table to an existing DRL table. If the DRL table is an allow table, its Exception Table must be a deny table and vice versa. FIELD DESCRIPTION 00 Destination Restriction Level Enter the DRL for which you want to populate an Exception Table.
Services Account Codes Account Codes Program Number(s): 570, 506 and 571 Assign Account Code data to Strata CIX. Account Codes can be verified or unverified. Verified Account Codes simultaneously function as Authorization Codes. This is achieved by restricting a telephone’s calling privileges so that it cannot complete a call without entering a code. The Strata CIX compares that code to entries in the table created below and raises the telephones restrictions to permit the call.
Services Account Codes 570 Account Code Digit Length Prerequisite Program: None. Accounting Codes need to be specified for the number of digits that are expected to be used for registering a number. This allows dialing within Strata CIX to proceed automatically once the correct account code is dialed. The following numbers are then dialed digits used for making the phone call.
Services Account Codes 506 Verified Account Codes Prerequisite Program: 570 page 9-28 This program adds or deletes entries in the DR Table associated with the DRL entered in Step 3 on 9-25. FIELD DESCRIPTION Verified Account Code Enter a valid account code that the user will be expected to dial. Digits 0~9 can be used. Note The Account Code is set to the same digit length as the Verified Digit Length in Program 570 above.
Services Account Codes 509 DR Override by System Speed Dial Prerequisite Program: 105 System Data This command assigns the service class components that are used by Destination Restriction Override By Speed Dial. DR Override must first be enabled in Program 105, System Data. 1. Click Advanced Configuration > LCR/DR > DR Override by SSD. 2. Select the COS, DRL, FRL and QPL override values. 3. Get Default - sets all data to factory defaults. 4. Click Submit.
Services Account Codes 510 COS Override Assignment Prerequisite Program: 105 System Data Assigns the COS, FRL, DRL and QPL to be used by COS Override. If a COS parameter has been assigned in either the original or the override COS, it will be applied. 1. Complete the COS Override Code Record Sheet. 2. Click Advanced Configuration > LCR/DR > COS Override. 3. Enter Program 510 data or Select a COS Override Index and click Copy to copy settings from the selected COS Override Index. 4.
Services Account Codes 656 Local Node ID Assignment System Availability: Not available with CTX28 Prerequisite Program: 102 page 4-3 This program assigns up to four Network Node IDs to process incoming network calls. Each Node ID has an overlap code. Strata CIX will substitute the Overlap Code for the Node ID before processing the call further. A Network Directory Number consists of a Node ID and the desired node. 1. Click Services > Networking > Node ID. 2. Enter Program 656 data. 3. Click Submit.
Services Account Codes 670 Remote Node Data Assignment System Availability: Not available with CTX28 This command assigns the Remote node data (requires R1.3 and higher). 1. Click Advanced Configuration > Networking > Remote Node Data. 2. Enter Program 670 data. 3. Get Default - sets all data to factory defaults. 4. Click Submit. FIELD DESCRIPTION Remote Node ID Enter the Remote Node ID for this node.
Services Private Route Choice Definition 651 Private Routing Plan Analysis System Availability: Not available with CTX28 Prerequisite Program: 656 page 9-32 and 306 page 6-5 Assigns the Node IDs to Route Choice Tables for Private Networking. 1. Complete the Private Routing Plan Analysis Table Record Sheet. 2. Click Advanced Configuration > Networking > Route Plan Analysis. 3. Enter the Node ID number (six digit numeral) to add to the Private Routing Plan Analysis Table.
Services Private Route Choice Definition 653 Private Route Choice Table Assignment Prerequisite Program: None Use this command to define a Private Route Choice Table. A Private Route Choice Table contains up to six Route Definitions. The system will step through these Route Definitions in terminating hunt fashion to find a route to the desired private networking node. There may be up to 64 Route Choice Tables.
Services Mapping Mapping System Availability: Not available with CTX28 Program Number(s): 657, 658, 659 and 660 The following programs map network and primary COS, DRL, FRL and QPL settings to each other. 1. Complete the Network Mapping Record Sheets. 2. Click Advanced Configuration > Networking > Mapping. 3. Enter Program 657 data. 4. Enter Program 658 data. 5. Enter Program 659 data. 6. Enter Program 660 data. 7. Get Default - sets all data to factory defaults. 8. Click Submit.
Services Mapping 658/659/660 Network DRL/FRL/QPL Mapping Tables System Availability: Not available with CTX28 Prerequisite Program: None These commands are used to establish two mapping tables to equate local DRLs, FRLs and QPLs with network DRLs, FRLs and QPLs for both outbound and inbound network calls. FIELD DESCRIPTION Type Select the Network DRL/FRL/QPL type.
Services Mapping Example Refer to the illustration below and this example: When programming the DNs for telephones in Node 10, enter the DNs and their node ID numbers for DNs in nodes 11 and 12 into the Network DN table, Program 661. Node 10 Node 11 Strata Net 200 202 St ra ta 301 t Ne t a at Ne St 400 300 Node 10 Network DN Table (Prog. 661) DN 202 300 201 302 Node 11 11 12 12 400 r Node 12 Node 11 Network DN Table (Prog. 661) Node 12 Network DN Table (Prog.
Services Strata Net Over IP Strata Net Over IP System Availability: Not available with CTX28 To use programs 671 and 672, refer to “Strata Net over IP Programming Guidelines” on page A-22. 671 IP Address Convert Table 1. Click Services > Networking > Network Over IP. 2. Enter Program 671 data. 3. Get Default - sets all data to factory defaults. 4. Click Submit. FIELD DESCRIPTION Remote Node ID Enter the Node ID of the remote CIX that the primary CIX should route to in the IP Private Network.
Services Strata Net Over IP 672 Node ID Detail Information System Availability: Not available with CTX28 This command assigns the parameters to the is used by MIPU, GIPU, LIPU or BIPU-Q1As at the remote nodes connecting to the MIPU, GIPU, LIPU or BIPU-Q1A in the local node over IP Private Networking. Important! • These parameters must match all nodes on the IP network.
Services Strata Net Over IP FIELD DESCRIPTION 04 H.323 Fast Connection Fast connection should be enabled for H.323 protocol only when the remote end has this option enabled. This should be disabled for Strata Net IP. Protocol. Possible values:Enable (default) or disable 05 Channel Negotiation Select whether channel negotiation for Call Control is applied or not. This parameter must match on both nodes of an end-to-end connection on the IP network. This programming is applied only to H.323 protocol.
Services Miscellaneous Miscellaneous The Strata CIX system can monitor SMDR, Call History and Behind Centrex. Use the following programs to set up these services. SMDR The following enables programming for SMDR, Call History and Behind Connection settings. Program Number(s): 512, 513 and 514 The following programs assigns system-wide SMDR parameters. 1. Click Advanced Configuration > Miscellaneous > SMDR. 2. Enter Program 512 data. 3. Enter Program 513 data. 4. Enter Program 514 data. 5.
Services SMDR 513 SMDR for ILG Assignment Prerequisite Program: None This program assigns SMDR parameters for ILGs. FIELD DESCRIPTION 00 Incoming Line Group (ILG) Specify the ILG for which to set SMDR parameters. Possible values:1~32 (CIX100), 1~50 (CIX200, CIX670 Basic), 1~128 (CIX670 Exp.) (default = no value) 01 Generate SMDR Records Enable to generate records for this ILG.
Services SMDR 577 Caller History Prerequisite Program: None This command assigns which station stores Caller ID information for PDN,CO,GCO and POOL line buttons. 1. Complete the Call History Record Sheet. 2. Click Advanced Configuration > Miscellaneous > Behind Connection. 3. Click Submit. FIELD DESCRIPTION Ckt Type/Number Enter the Circuit Type and number. See the Table 9-2 below. Possible values:Up to 6 digits (default = no value) 01 Primary DN Enter Station DN for which to store call history data.
Services SMDR 650 Behind Centrex Assignment Prerequisite Program: None This feature allows Strata CIX to connect to the station side of a PBX or Centrex using a physical loop trunk interface. DR and Least Cost Routing may need to account for access codes required by the PBX or Centrex before connecting to the public network. 1. Complete the Behind Centrex Assignment Record Sheet. 2. Click Advanced Configuration > Miscellaneous > Behind Centrex Assignment. 3. Get Default - sets all data to factory defaults.
Services External Devices External Devices Door Phones Program Number(s): 507, 576 and 508 This command assigns Door Phone parameters. 1. Complete the Door Phone Assignment Record Sheet. 2. Click Advanced Configuration > External Devices > Door Phones. 3. Enter Door Phone Number … or click one of the following buttons: - List – View a summary list of programmed Door Phones. - Create – Assigns a new Door Phone with default settings. - Copy – Copies settings from an existing Door Phone.
Services External Devices 507 Door Phone Assignment Prerequisite Program: None This assignment configures Door Phone Control Boxes (DDCBs) and Door Phones (MDFBs). DDCBs can be connected to ADKU, PDKU and/or BDKU interface PCBs. Up to three MDFBs can be connected to one DDCB. A Door lock control relay may be assigned to the B output of the DDCB in place of a MDFB door phone (see “508 Door Lock Control Assignment” on page 9-49). FIELD DESCRIPTION 00 Door Phone Number Enter the door phone number.
Services External Devices FIELD DESCRIPTION 01 DDCB Equipment No. Enter the DDCB equipment number to which the Door phone should be assigned. Enter data as XXYYZZ: XX = cabinet 01~07 YY = slot 01~10 ZZ = analog trunk circuit 01~08 or ZZ = T1 channel 01~24. Example: If a line should be assigned to an RCOU in cabinet shelf 5, slot 2, circuit 3, enter 050203. Cabinet numbers: CIX40: Select 01 CIX100: Select 01 for Base and Expansion cabinet. CIX200: Select 01 for Base and 02 for Expansion cabinet.
Services External Devices 576 Door Phone Night Ring Over External Page This assignment sets the Page Group that should ring during the system Night Mode when a door phone button is pressed. The assignment can be made for Tenant 1 only. FIELD DESCRIPTION 00 Tenant Number Select the system Tenant number to be assigned Door Phone to Page Group/Night Ringing.
Services External Devices FIELD DESCRIPTION 03 DDCB Equipment No. Enter the DDCB equipment number to which the Door Lock should be assigned. This is the cabinet, slot, and circuit number of the BDKU/BDKS or PDKU interface PCB to which the DDCB is to be connected. Possible values:xx = Cabinet 01 (CIX100), 01~02 (CIX200, CIX670 Basic), 01~07 (CIX670 Exp.
Services External Devices 515 View BIOU Control Relay Assignments Prerequisite Program: 100 page 4-1, and 105 page 4-15 This assignment is used to view functions of the four control relays on each BIOU set in Program 105 12 Night Relay and 18 Night Bell Relay; Program 508 Door Lock Control Assignment; and Program 503 19 BGM Mute Relay. The system allows up to two BIOUs to provide a total of eight control relays.
Services External Devices 503 Paging Devices Group Assignments Prerequisite Program: 502 page 5-36 Assigns BIOU Page Zone Relays to Page Groups. 1. Complete the Paging Device Group Assignment Record Sheet. 2. Click Advanced Configuration > External Devices > Paging Devices. 3. Enter 00 Zone Relay Number. 4. Check the Paging Groups that you wish to activate. 5. Select the external generic relay number. 6. Click Submit.
Services External Devices FIELD DESCRIPTION 00 Emergency Call Group Number Specify the Emergency Call Group. 01 OLG1~08 OLG8 Specify the first through eighth OLG to be chosen for an E911 call. Possible values:1~8 (default = no value) Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670 Basic), 0~128 (CIX670 Exp.
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Operation 10 This chapter discusses Strata eManager operational programming functions. System Setup Program Number(s): 900, 901 and 915 These programs enable programmers to simulate system Power Off/On, initialize Strata CIX, check software versions and set system clock and date. 1. From the Program Menu, click Utilities > Operations > Call Agent Restart. 2. Click Restart to reset Strata CIX … or click Initialize CIX to delete programmed data and revert to default settings. 3.
Operation System Setup 900 CIX Restart Prerequisite Program: None From the Program Menu click Utilities > Operations > CIX/CTX Restart. This program enables you to reset hardware and initializes or restores programmed data. CAUTION! Both commands will drop all existing calls. FIELD DESCRIPTION Restart CIX Clicking on this button initializes a System Power Off/Power On sequence to reset hardware. All calls in progress are dropped. This is also known as an Initialize Level 2.
Operation System Setup 901 Display Version Prerequisite Program: None From the Program Menu click Utilities > Operations > CIX/CTX Restart This program enables you to view the Active and Standby software versions installed on the Strata CIX system processor. FIELD DESCRIPTION System Type Displays the system type that is connected. Possible values:CIX670, CIX200, CIX100 (Active only). Active Software Displays the software versions.
Operation System Setup 902 Set Time and Date Prerequisite Program: None This program enables you to change the system clock in Strata CIX. From the Program Menu, click Basic Configuration > Date and Time. FIELD DESCRIPTION CIX Date Set Strata CIX current date or select it from the Date Picker at right. • Select current date (YYYYMMDD). Possible values:YYYY = Year, MM = Month and DD = Day • Current Day of Week will display once the Year, Month and Day parameters have been entered.
Operation System Setup 908 Secure Digital and SmartMedia This program enables you to format and perform file management tasks on a Secure Digital or SmartMedia card while it is installed in the CIX processor. Secure Digital (SD) cards are required for ACTU3A (CIX100) and BCTU2A (CIX670) processor cards. Secure Digital or SmartMedia Card The SD card is replacing the SmartMedia (SM) card for use as a removable, portable memory device.
Operation System Setup FIELD DESCRIPTION Operation Displays the procedure selected. Possible values:Normal Format, Forced Format, Unmount and Transfer. Completion Displays the progress and status of the procedure selected. Possible values:Processing or Complete CIX SM/SD Folder Contains files in the CIX SM/SD Folder. Possible values:Files listed under Admlog, Errlog, Evnttrce, Progdata, and Program folders.
Operation System Setup SM/SD Card FTP File Management 1. The Smart card files can be copied from the SM/SD card to your Strata eManager PC and vice versa using the Strata eManager SM/SD FTP function. The SM/SD card must be installed in the CIX processor and formatted using Program 908 before it can be used. After it is installed and formatted the CIX will automatically store files under the Admlog, Errlog and Evnttrce folder of the SM/SD card - see CIX SM/SD folders below for details. 2.
Operation System Setup SM/SD LED Specification SM/SD LED, located near the SM/SD slot on the CIX processor, is lit when the following occurs: • The SM/SD is accessed for read and write. • Errors are detected. See above for the detail of errors. • The SM/SD is inserted into the slot, SM/SD LED blinks once. This is because the system accesses the media to read the housekeeping data. When it does not blink, it means that the SM/SD is not detected by the system at all.
Operation System Setup It should be noted that the eManager screen will ‘freeze’ while modem updates are in progress. This freeze, when using a dial-up modem connection, can last up to 60 minutes. You can check the status of the file transfer when using a dial-up modem by right clicking on the Connection icon that appears in the tool tray at the bottom of the screen. (The Remote Update file size is about 9MB). Over a LAN connection remote update takes approximately 15 seconds.
Operation System Setup Programming Data File Name You can now name the programming data file (default = default.dat) whatever you want based on the following rules: • • • • • MS-DOS® file Maximum character length = 8 (does not include the extension) Minimum character length = 1 Extension must be “dat”. (example: tais-a02.dat) The following characters cannot be used: “& * + /:; < = >? [\] ^ ‘|.
Operation System Setup Step 2: Perform Strata eManager Remote Program Update This program enables you to send the new CIX system software to the CIX processor standby memory (CIX670) or SM/SD card (CIX100, CIX200) while the system is in use without interrupting service. After the new software is loaded into memory it can be activated at any time.
Operation System Setup To perform the Update 1. Connect the Strata eManager PC to the Strata CIX system that should be updated via LAN or modem. 2. From the Program Menu, click Operation > Program Update. The Program Update screen displays. 3. Complete Step 1 on the Program Update screen by clicking on SM/SD Card (blue hyperlink). This takes you to Program 908 – Format/Unmount SM/SD screen. 4. On the “Format/Unmount SM/SD Card screen,” click the Forced Format button to format the SM/SD card. 5.
Operation System Setup CAUTION! The Clear-reboot process drops all calls and takes the Strata CIX out of service from 10 minutes to an hour, depending on the size of the Backup data file. After Clear-reboot is complete, the Strata CIX runs on the new software version (this is now the active side of flash memory). The Backup data has been restored from the SM/SD card to the Strata CIX processor memory. On the CIX670 only, the original software version is on the standby side of flash memory.
Operation System Setup Table 10-1 Program Update Screen Field Descriptions FIELD DESCRIPTION Upload from Folder Select the Strata CIX type. Possible values:CIX100_R_MXnnn, CIX200_R_MXnnn, CIX670_R_MXnnn. Version Number Software version number displays. Example: A102MXnnn00. See CIX Software Identification. Number of Files Displays number of files that have to be uploaded. This file is static. Files Uploaded Displays number of files uploaded.
Operation System Setup 910 Data Backup Prerequisite Program: 908 page 10-5 This program enables you to backup programmed data from Strata CIX to an SM/SD Card. 1. Install the SM/SD Card into the designated slot of the Strata CIX processor. Note The SM/SD card must be formatted by Strata CIX and the “Progdata” folder must be empty (no Default.dat file) 2. From the Program Menu, click Operation > Data Backup. 3. Select the Backup button. Click Cancel to interrupt the selected function. 4. Click Backup. 5.
Operation System Setup 916 IP Configuration Prerequisite Program: None This program displays Network Communication IP address configuration. This program applies to the Strata CIX Network (NIC) jack connection only. It does not apply to the CIX maintenance modem. To change TCP/IP settings see “CIX Processor NIC Interface TCP/IP Auto-programming” on page 1-9. 1. From the Program Menu, click Utilities > Operations > IP Configuration. 2. The following Strata CIX default address displays: • IP Address – a.b.
Operation FTP User Accounts FTP User Accounts Prerequisite Program: None This program establishes up to four FTP users for the built-in Strata CIX FTP server function located on the Strata CIX processor. These Strata CIX FTP accounts allow FTP access to the Strata CIX SM/SD card. This allows administration of the Strata CIX SM/SD folders and files. 1. From the Program Menu, click Utilities > Operations > FTP User Account. 2. Select the FTP Index. Up to four FTP Users can be established. 3.
Operation Community Name Community Name Prerequisite Program: None This program enables you to create and set up a Community Name (or passwords) to allow access to specific Strata CIX systems. 1. From the Program Menu, click Utilities > Operations > Community Name. 2. Select the Index Number to assign to the Community or click one of the following buttons: • Remove – highlight an existing community from the table and click this button to remove the selected community from the index.
Operation Community Name FIELD DESCRIPTION Administrator Level Select Administrator Level. This level is to assign the community name or IP address to an internal Strata CIX access level. Possible values:Super User (default) or Ordinary User Notes • Super User – Strata CIX allows the user access to all Strata CIX commands. Super Users can only view ordinary user community names and their own community name but not other Super User community names.
Operation License Control License Control System Availability: Not available with CTX28 Program Number(s): 913 and 914 The following programs enable you to issue and maintain License Activation settings for Strata eManager users. Prerequisite Program: None This program enables you to issue new licenses. 1. From the Program Menu, click Utilities > Licensing > License Control. 2. Issue a License by cutting and pasting or manually entering the 60-character string in the License Code text box.
Operation License Control License Activate Prerequisite Program: 913 above This program enables activation of Strata eManager licenses issued in Program 913. FIELD DESCRIPTION Delay Timer Select Activation Delay Timer in hours. Possible values:0~24 (default = 0) Notes • Enter 0 to issue or activate the license immediately or 1~24 to set the automatic delay activation feature, where 1 = 1 hour delay; 2 = 2 hour delay, etc.
Operation License Control FIELD DESCRIPTION Number of Basic Ports This identifies the number of Line circuits, Station circuits and ISDN B channels licensed, and shows the number of licenses in use (or programmed). Station circuits use a license only when a PDN, DDS, BATI or Door Phone is assigned to the circuit. Analog and T1 line circuits use a license only when a line number is assigned to the circuit or B-channel. ISDN B-Channels use a license when assigned in PRI and BRI assignments.
Operation Alarm Control Alarm Control System Availability: Not available with CTX28 Program Number(s): 919 and 920 Alarm Notification (AN) sends a notification of a system alarm condition. The notification can be sent over a network connection to an eMonitor system, other application and, optionally, to a feature button on a telephone. The alarm notification is SNMP Trap data that can be sent to as many as 11 different IP addresses. Up to eight stations can have a button programmed as an Alarm Indicator.
Operation Alarm Control Alarm Control for Slot (Program 920) From the Program Menu, click Utilities > Operation > Alarm Slot. Prerequisite Program: None This program resets all alarms and enables/disables the Current Alarm Summary notification. FIELD DESCRIPTION 00 Equipment Number Enter the cabinet and slot number of the equipment to be monitored. Notes • If you want to monitor expansion cabinet power, you must set the appropriate cabinet number (02~07) and slot number to “00.
Operation 921 Traffic Measurement 921 Traffic Measurement Prerequisite Program: None Traffic Measurement (TM), when ON, sends data each hour. The data is stored in the SD/SM card on the processor in a TRAFFIC folder or it can be sent to an external device via LAN or RS-232. Each file is named: MMDDHHNN.trf. MM = Month (01 - 12) DD = Day (01 - 31) HH = Hour (01 - 24) NN = Sequence Number 1. From the Program Menu, click Utilities >Operations > Traffic Measure. 2. Enter data. 3. Click Submit.
Operation 921 Traffic Measurement Program 922 Specified Traffic Reports Prerequisite Program: 921 Traffic Measurement Traffic Reports are a summary of the Traffic Measurement data. Traffic Reports are stored as a file named TRAFFIC.TRF, written to the SD/SM card. The SD/SM card must be inserted in the processor before executing this program. The SD/SM card can store one Traffic Report. If a report is on the SD/SM card when another report is started, the new report will overwrite the old report.
Operation Trap Destinations (IP Trap Setup) Trap Destinations (IP Trap Setup) Prerequisite Program: None This program enables you to setup Trap IP Destination. 1. From the Program Menu, click Utilities > Operations > Trap IP Setup. 2. Select a Trap IP Index number or click Add to add a Trap IP index. 3. Click Submit. FIELD DESCRIPTION Community Name Enter the Name of the Community. This is the name assigned to the trap monitor PC or Server. This is not a password.
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Maintenance 11 This chapter discusses Strata CIX maintenance functions. Trace Function To analyze Strata CIX problems efficiently, Toshiba needs to get the event trace data and ISDN trace data. These data sets enable analysis of the problems Strata CIX may experience. It is helpful for troubleshooting problems that are difficult to duplicate. Please contact Toshiba Technical Support to coordinate the running of the procedures that appear in this section.
Maintenance Trace Function 3. Unmount data to the SD/SM using “902 Set Time and Date” on page 10-4. 4. Remove the SmartMedia card from the Strata CIX. Use caution - the SD/SM device can be damaged if removed incorrectly. 5. Insert the SD/SM card into your SD/SM reader. 6. Locate the Evnttrce folder and save all files ending with .sdt and .mdt to your PC hard drive. 7. Locate the Crash Dump in the errlog folder. File extensions are .exp and .mnl and append to your hard drive. 8.
Maintenance Event Trace Control Event Trace Control Program Number(s): 903, 904, 905 and 906 Prerequisite Program: None This program enables you to trace message events occurring in the Strata CIX. Program Numbers 903, 904, 905 and 906 are consolidated in one Strata eManager screen. 1. Install the SmartMedia Card into the designated slot of the Strata CIX processor. 2. From the Program Menu, click Utilities > Maintenance > Event Trace Control. 3. Enter Program 903 data. 4. Enter Program 904 data 5.
Maintenance Event Trace Control 904 ISDN Trace Location ISDN protocol event trace collection conditions are established using this program. Note This trace can be performed on BSU and PTU cards only. FIELD DESCRIPTION Cabinet/Slot/Port Enter the Equipment Location to be traced (xxyyzz). Possible values:xx = Cabinet 01~07; yy = Slot 01~10; zz = Circuit 01~04 Trace Kind Select the trace collection level.
Maintenance Error Alarm Log Error Alarm Log Prerequisite Program: None This program enables you to trace errors and alarms in the Strata CIX. 1. Install the SmartMedia Card into the designated slot of the Strata CIX processor. 2. From the Program Menu, click Utilities > Operations > Maintenance > Error/Alarm Log. 3. Click Submit. FIELD DESCRIPTION Start Date Enter the date (YYMMDD) and time (hhmmss) on which to start the log.
Maintenance Memory Access Operation Memory Access Operation Prerequisite Program: None This program enables you to manipulate memory settings. 1. From the Program Menu, click Utilities > Maintenance > Memory Access. 2. Click the Read Memory or Write Memory button to access memory. 3. Enter the memory Address to be accessed. 4. Select size of memory to access (1~256, default = no value). 5. Click one of the following buttons: • New – click this button to create a new Memory Access filename.
Maintenance Components Table 11-2Status Column Error Codes Component Type Status Code Description Expansion Cabinet CP Cabinet power failure Line/Station/Option PCB CR Card PCB set in Program 100, but not installed Port (ISDN) IL ISDN loss of signal Port (ISDN) IF ISDN frame sync failure Port (ISDN) IA ISDN AIS Port (ISDN-U) UM ISDN-U maintenance mode Port (ISDN-U) UE ISDN-U Eoc maintenance mode Port (ISDN-U) UA ISDN-U Act Port (ISDN-U) UB ISDN-U aib Port (T1) TY T1 Yellow a
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Tools and Profile 12 This chapter discusses Tools and Profile to customize and manage your Strata CIX System. Tools The download tool provided in Strata eManager enables you to download databases stored in system memory into a Strata eManager folder named “Download.” These downloaded databases can then be viewed in your PC to check for errors or other anomalies. The downloaded files are saved as files on the same drive that eManager is installed on (often the C: drive).
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13 Telephone Button Programming Telephone Button Programming This chapter provides a subset of the button programming interface provided with the Strata CIX. This chapter includes Button Programming for the 900 series programs. For the other programs refer to the Telephone Button Programming document.
Telephone Button Programming Telephone Button Overview Telephone Button Overview Strata CIX programmers can access programming mode from any DKT LCD telephone except DKTs connected to an RDSU. A 20-button telephone (shown below) is required to ensure full access to all programming parameters. The telephone button programming interface enables limited programming capabilities over ranges of stations or trunks. Note Telephones connected to an RDSU cannot be used to program Strata CIX.
Telephone Button Programming Telephone Button Overview Telephone Button Commands Telephone Button Programming 1. Use the following buttons to execute the commands: • Hold – Enter. • Page/Scroll – Scroll up or down. • Spkr – This delimiter moves cursors between sub-parameter values. • Volup – Escape. Vols displays as & on the LCD. Press Volup to program # or * in dialing sequences. • Voldown – Back space for line editing. • # # Hold – Cancel.
Telephone Button Programming Telephone Button Overview Programming Sub-parameters Some commands enable programming of Sub-parameters to further refine Strata CIX settings. Internet or Network IP addresses are entered using sub-parameter data. IP addresses are displayed as four threedigit values, or Octets, separated by “periods” (e.g., 192.168.255.253). Your programming telephone’s LCD is only capable of displaying the IP information three digits, or one Octet, at a time.
Telephone Button Programming Telephone Button Overview Button Programming Procedure Enter the button sequence displayed below to enter the CIX670 programming interface from a DKT station. 1. Log in by pressing: Hold Q#Q#1Q2Q3Q. 2. At the PASSWORD= prompt, enter your password. Default is 0000. 3. Press Hold. Telephone Button Programming Step 1: Enter Program Mode Step 1: Enter Program Number 1. At the PROG= prompt enter the three digit program code (e.g., 200) and press Hold. 2.
Telephone Button Programming 900 Series Programs 900 Series Programs These programs are organized based on functions versus program numbers. System Initialize This program enables you to reset hardware and initializes, or restores, programmed data. Program Number(s): 900 Prerequisite Program: None Reference: None Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt, enter your password and press Hold.
Telephone Button Programming 900 Series Programs Display Version • Active – As the name implies, this is the current active software operating the Strata CIX system. • Standby – This is a software version released prior to the active version. It acts as a backup in the event problems are experienced by the Active version. Program Number(s): 901 Telephone Button Programming This program enables you to view current software versions for the Strata CIX system and installed options.
Telephone Button Programming 900 Series Programs Reading the Version Code The figure below is an example of the Strata CIX software version code. Country Code CTX Release Product ID Level CTX Software Version IPL DTMF Version Version Installed Equipment ID NA101M00XXP1D12BXSEM.00 NA102MA2XXP1D12BXSEM.00 NA103MA3XXP1D12BXSEM.00 - Release 1.01 - Release 1.02 - Release 1.03 6499 Figure 13-2Version Code 13-8 • Product ID – This is the first character in the version code string.
Telephone Button Programming 900 Series Programs Set Time and Date Telephone Button Programming This program enables you to change the system clock in Strata CIX. Program Number(s): 902 Prerequisite Program: None Reference: None Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt enter your password and press Hold. At the PROG= prompt enter 902 and press Hold. FB Name Date FB 01 Summary Enter current system date in this field.
Telephone Button Programming 900 Series Programs FB Name Trace State FB 01 Summary Value LCD Prompt 1:Start 1:START 2:Stop 2:STOP Set the trace data size. Toshiba recommends leaving this parameter at the default setting which provides approximately 15 minutes of trace data. 1~256 (in bytes) SIZE= Trace data type to be stored. 1:Call Processing 2:Maint and Admin 3:Both of the above Enter 1 or 2 to Start or Stop Message Trace. Stopping the trace outputs data to the SmartMedia card.
Telephone Button Programming 900 Series Programs ISDN Trace Location Telephone Button Programming This program enables set up of ISDN protocol event trace collection conditions. Program Number(s): 904 Prerequisite Program: None Reference: None Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt enter your password and press Hold. At the PROG= prompt enter 904 and press Hold. At the EQUIP= prompt enter the Shelf, Slot and Port numbers.
Telephone Button Programming 900 Series Programs All ISDN Trunk Trace Program start/stop of packaged detailed collection of event trace functions. This program is only available in the telephone button programming mode.
Telephone Button Programming 900 Series Programs System Admin Log Telephone Button Programming Use this command to Start/Stop the System Admin Log. Program Number(s): 907 Prerequisite Program: None Reference: Install SmartMedia card Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt enter your password and press Hold. At the PROG= prompt enter 907 and press Hold.
Telephone Button Programming 900 Series Programs Format/Unmount Secure Digital/SmartMedia This program enables administrators to format a SmartMedia card from the Strata CIX eManager or the telephone button pad. Note Strata CIX eManager cannot view SmartMedia files directly. Additional hardware is required to view the contents of the SmartMedia card.
Telephone Button Programming 900 Series Programs MAC Address (System Serial Number) Telephone Button Programming This program enables you to display your CIX670 System Serial Number. Program Number(s): 909 Prerequisite Program: None Reference: None Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt enter your password and press Hold. At the PROG= prompt enter 909 and press Hold.
Telephone Button Programming 900 Series Programs FB Name Backup State FB 04 Summary All_Ok – Backup completed with no errors. Partial_Ok – Backup has completed with errors. NG – Backup has failed. Value LCD Prompt 1:normal end all 2:normal end part 3:abnormal end 4:cancel 5:importing 6:exporting Cancel – Cancel Backup. Importing – Program data is being restored. Exporting – Program data is being sent out. Note Before running this program, make sure the SmartMedia card is properly formatted.
Telephone Button Programming 900 Series Programs Program Update Telephone Button Programming This program enables you to update the Strata CIX programs. Program Number(s): 911 Prerequisite Program: Format SmartMedia Card Reference: None Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt enter your password and press Hold. At the PROG= prompt enter 911 and press Hold.
Telephone Button Programming 900 Series Programs Make Busy Control When an error occurs in hardware resources used for a station or a line fails, this feature makes them busy. The station or line card can be disabled temporarily to perform maintenance or parts replacements as well. This program is only available in the telephone button programming mode.
Telephone Button Programming 900 Series Programs Regional Selection Program Number(s): 915 Prerequisite Program: None Reference: None Access Sequence: From the Menu select Advanced Configuration > Utilities > Operation > CIX/CTX Field Region Description Value Telephone Button Programming Set Operating region for your Strata CIX. This assignment sets built-in core LSI hardware parameters that are not changeable with jumpers or switches.
Telephone Button Programming 900 Series Programs IP Configuration This program enables you to set up Network Communication Protocols. Program Number(s): 916 Prerequisite Program: None Reference: None Access Sequence: Login to programming mode from your telephone button pad: Hold Q#Q#1Q2Q3Q. At the PASSWORD= prompt enter your password and press Hold. At the PROG= prompt enter 916 and press Hold. FB Name IP Address Subnet Mask FB 01 02 Summary Value Enter IP Address 1.
Data Backup, Restore, and Update 14 Backup Feature Backing up your files creates a *.dat file. The file is automatically named default.dat (as shown in Case 1 below). If one already exists it is overwritten (as shown in Case 2). If more than two *.dat files exist in the progdata folder, a file whose name is default.dat is created (shown in Case 3). CAUTION! Data Backup, Restore, and Update Data Backup and Restore Release 4 will overwrite the default.dat file.
Data Backup, Restore, and Update Data Backup and Restore Restore Feature To restore files, you can only have one programming data file whose name is “*.dat” in the progdata folder (shown in Case 1 below). You can name the file anything you want based on the rules given above. If there are two or more “Programming data files” in the progdata folder, it cannot be used to restore files (shown in Case 2 below). SD or Smart Media S TA R T CIX Processor “progdata” Folder tais-a02.dat “.
Data Backup, Restore, and Update Remote Update Remote Update The remote program update is administered in the same manner as previous releases. In previous releases however, the remote update transferred approximately 200 small files. In R4 the remote update is done with one large file, the same file used for local update. CAUTION! When updating a CIX200 R3 system with the existing LCTU1A card to R4, it will be necessary to perform the update locally (remote update will not work).
Data Backup, Restore, and Update R3.0 and Earlier Data Backup R3.0 and Earlier Data Backup This section provides Strata CIX maintenance procedures that can be activated from the programming telephone. These procedures are for R3.0 and earlier systems.For SmartMedia, refer to “Format/Unmount Secure Digital/SmartMedia” on page 13-14. 1. Format the SmartMedia using “Format/Unmount Secure Digital/SmartMedia” on page 13-14 (Program 908). 2. Insert the formatted SmartMedia into Strata CIX. 3.
Data Backup, Restore, and Update Restoring Programmed Data Restoring Programmed Data To restore data from a Backup performed onto SmartMedia follow the directions below: 1. Insert the SmartMedia card that has the system’s default.dat file (under the PROGDATA folder) into the Strata CIX SmartMedia slot. 2. Run Program 900 “System Initialize” on page 13-6, Level 1 (ALL DATA CLEAR). See programming steps below. 3.
Data Backup, Restore, and Update Local Update CIX Software Identification Refer to the table below to identify CIX software release and builds in software file names or when verifying CIX software versions. Software Release Software ID R1.00 and R1.01 = M01nn R1.02 = MA2nn R1.03 = MA3nn R1.3 = ME0nn R2.0 = MF0nn R2.1 = MG0nn R3.0 = MJ0nn R4.0 = ML0nn R4.
Data Backup, Restore, and Update Local Update Step 2: Choose Strata CIX100, CIX100 or CIX670 for Local Update Choose one of the following: • Strata CIX100 Local Update • Strata CIX200 Local Update • Strata CIX670 Local Update Strata CIX100 Local Update Step 1: Prepare SmartMedia Card with Backup of Customer Database This SmartMedia card will contain a back up of the Strata CIX programmed data (default.dat). 1.
Data Backup, Restore, and Update Local Update Step 3: Update CIX100 Software CAUTION! This operation will take the system out of service for 10 minutes to an hour or more depending on the CIX database. 1. Insert the SmartMedia card containing PROGRAM\nhs.prg file into the Strata CIX processor SmartMedia socket. 2. From the programming telephone enter Program 911, and press Hold. Press FB01 and dial 1 (UPDATE) and then press Hold.
Data Backup, Restore, and Update Local Update 4. Test the system to verify that the new software is running properly by checking dial tone, making incoming and outgoing calls, internal and external calls and all other peripherals, such as voice mail, etc., are working correctly. 5. Toshiba recommends that the SmartMedia card containing the customer data remains installed on the CIX processor. This enables you to make and back up changes using Strata eManager remotely.
Data Backup, Restore, and Update Local Update 6. Pull out the SmartMedia card and physically label it “CIX670, MXnnn” or whatever software version you are updating to. Note After completing Steps 1 and 2 above you should have two SmartMedia cards: • One card containing the CIX backed up database file: PROGDATA\default.dat • One card having the volume label “PRGUPDATE” and containing the CIX software Update file: PROGRAM\nhs.prg Step 3: Update CIX670 software 1.
Data Backup, Restore, and Update Local Update l l After CLRREBOOT has completed the new version of CIX System software will be active in Trial mode. If system power is turned off/on while the Active side of flash memory is in the Trial mode, the original software switches back to active and the new software will switch back to Standby. This is to provide an automatic method of switching back to the original software version if the new version is causing problems. 7.
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Applications Guide A This appendix contains guides to setup and program specific applications such as Voice Mail, IP Telephony, StrataNet and others. Voice Mail Set Up The following steps/program sequences are provided as a guideline to programming System Voice Mail settings. 1. Program 100 Card Slot Assignment. Assign the PCB for Voice Mail ports (RSTU). 2. Program 200 Station Data. Verify FB1~FB4.
Applications Guide Voice Mail Set Up Digital Ports 1. Program the following initial settings: • Program 100 – Set cabinet slot PCB type to “BDKU/BDKS 16 DKTs without Spkr OCA”. • Program 200 – Assign stations to the slot and assign as voice mail. For example, 200~215 (for 16 ports). Set “Display DN” as the pilot number of the Voice Mail Hunt Group. This value should be the same as “Number to Display” in Program 209. • Program 204 – Change station’s parameters to Tone First, Adapter: BPCI.
Applications Guide Networking Multiple Voice Mail Systems Networking Multiple Voice Mail Systems More than one voice mail system can be connected to one network node and one or more voice mail systems can be connected to multiple nodes. Access, integration and message waiting are controlled on a call-by-call basis according to parameters assigned to individual extensions. There is nothing to prevent a single DKT from having access to four voice mail systems, each connected to a remote node.
Applications Guide Networking Multiple Voice Mail Systems • 03 Data Flow = Asynchronization • 04 Service Port No. = 0 (default) • 05~08 Client IP 1-4 No. = 192.168.254.250 • 09 Client Port No. = 5000 • Client IP No. = Stratagy IP Address • 10 Read Retry No. = 1 • 11 Write Retry No. = 1. 5. Click Submit. Step 2: Set up Remote CIX 1. From the Program menu, select Services > Voice Mail > Voice Mail Port Data. Program 580 – VM Port Data displays. 2. Enter the appropriate fields.
Applications Guide Strata CIX BRI Video Conferencing Programming Strata CIX BRI Video Conferencing Programming The table below shows the programs required to program a PRI line to ring to a RBSU interface to allow for Video Conferencing capabilities. The following may differ in your system: card slot assignments, trunk groups, channel groups and BRI station numbers. The following program changes are required once the system has been installed and initialized.
Applications Guide IP Telephone Quality of Service (QoS) Programming IP Telephone Quality of Service (QoS) Programming Deploying many IP telephones on a data LAN can have some unexpected pitfalls if the network does not have the bandwidth and speed required to handle VoIP traffic. To prevent delay, jitter, and data loss for VoIP traffic and to retain the performance of your other business-critical network applications a network Voice Readiness Assessment should completed before installing VoIP.
Applications Guide IP Telephone Quality of Service (QoS) Programming Priority Control Adjustments This VoIP feature provides a framework in which voice traffic flowing on the network is prioritized over other types of traffic. CIX supports two industry standard types of Priority Control: IEEE802.1p and Diffserv (Differentiated Services). These options should be enabled simultaneously so the voice packets remain prioritized through the whole network path. IEEE802.
Applications Guide Networking Networking Strata CIX enables networking of resources using Strata Net Private Networking. Read the following discussion through before programming Strata CIX networking features. Strata Net Private Networking The Strata CIX introduces robust private networking, Strata Net, to the Toshiba family of telecommunications products.
Applications Guide Networking The Node ID allows a call to route through multiple Strata Net nodes until its destination node recognizes it as a local call. Local Node IDs are programmed using Command 656 “Node ID.” Remote Node IDs are programmed in Command 651 “Network Routing Plan Analysis” to define the appropriate outgoing route to the desired destination. Digits received after the Node ID are passed on to the distant node without analysis. One node may have up to four Node IDs.
Applications Guide Networking Traveling Class Mark Calling privileges, restrictions and priorities may be imposed across Strata Net using the Traveling Class Mark. The Traveling Class Mark accompanies all calls across the network. When the call reaches its terminating node, that node uses the Traveling Class Mark to determine whether the originator of the call is entitled to the dialed facility.
Applications Guide Networking Station Message Detail Recording (SMDR) Strata Net generates call records for incoming or outgoing calls from the nodes in which they originated or terminated. For example, if a station user in Node 3 makes an outside call that is routed through transit Node 2 to gateway Node 1 for connection to the public network, Nodes 1 and three generates SMDR records; Node 2 does not.
Applications Guide Networking Centralized Voice Mail Users in multiple network nodes may use the services of a single voice mail system attached to one node. The network transmits the Voice Mail ID (VMID) for remote stations and the calling conditions under which the call is being directed to voice mail (Call Forward All Calls, Busy, etc.).
Applications Guide Network Busy Lamp Field (BLF) Network Busy Lamp Field (BLF) Network BLF is an indication on the CIX Attendant Console and Digital Telephones that an extension is Busy, Idle or in DND over different nodes. The Primary CIX can read the BLF information from the remote CIXs. In order to use Network BLF, the CIX Attendant Console and Digital Telephones must have access to each CIX by LAN/WAN and requires the IP addresses of each node or CIX. Figure 2 is a BLF/DSS networking flow diagram.
Applications Guide Network Busy Lamp Field (BLF) Network Attendant Console BLF Follow these steps to program Network BLF as shown in Figure 3: Remote (CIX-2) Primary (CIX-1) Program 656 Node ID: 16 Strata Net Program 656 Node ID: 17 Remote (CIX-100) Strata Net Program 656 Node ID: 18 Program 916 - Set IP Address = 192.168.16.44 Program 916 - Set IP Address = 192.168.17.43 Program 916 - Set IP Address = 192.168.18.53 Program 803 - Log. Device = 400 (BLF), Port 11 Program 803 - Log.
Applications Guide Network Busy Lamp Field (BLF) Step 1: Program Network BLF from Strata eManager for CIX Attendant Console Perform the all of the following steps on the local CIX first, then repeat them on each of the remote CIXs. 1. Create the Node ID in “102 Flexible Access Codes” on page 4-3. Note If you have already created the Node ID using Strata Net, skip Step 1 and go to the next step. 2. Set up the IP address of the primary CIX using Program “916 IP Configuration” on page 10-16. 3.
Applications Guide Network Busy Lamp Field (BLF) Network DSS/BLF for Digital Telephones Follow these steps to program Network BLF/DSS as shown in Figure 4: Remote (CIX670-2) Primary (CIX670-1) Program 656 Node ID: 16 Remote (CIX-100) Program 656 Node ID: 17 QSIG Program 656 Node ID: 18 QSIG Program 916 - Set IP Address = 192.168.16.44 Program 916 - Set IP Address = 192.168.17.43 Program 916 - Set IP Address = 192.168.18.53 Program 803 - Log. Device = 400 (BLF), Port 11 Program 803 - Log.
Applications Guide Network Busy Lamp Field (BLF) • 03 Data Flow = Asynchronization • 04 Server Port No. = 6000 • 05~08 Client IP 1-4 No. = Default • 09 Client Port No. = Default • 10 Read Retry No. = 1 • 11 Write Retry No. = 1 6. Verify the DSS refresh time in System > System Timer, FB 23 – System Timer Network DSS Refresh Timer. Refer to “104 System Timer” on page 4-12. 7. From each remote CIX, repeat steps 1~6 to set up Network BLF.
Applications Guide Network Busy Lamp Field (BLF) Network DSS When you set up Network DSS, you assign the DSS numbers in the primary CIX first. Then, once you network the remote CIXs, they will use the DSS numbers set in the primary CIX. An example of how to set up Network DSS is shown in Figure 5. In this example, if CIX670-1 is the primary/host site, then CIX670-2 and CIX100 become remote sites.
Applications Guide Network Busy Lamp Field (BLF) • 01 Protocol = UDP • 02 PC Operation Type = Server • 03 Data Flow = Asynchronization • 04 Server Port No. = 3000 • 05~08 Client IP 1-4 No. = Default • 09 Client Port No. = Default • 10 Read Retry No. = 1 • 11 Write Retry No. = 1 • Select FB01 Protocol to UDP and FB04 Server Port No. to 3000. FB04 is the DSS Server Port. All other parameter can have defaults. 6.
Applications Guide Network Feature Content Network Feature Content The following is a list of Strata CIX features that operate across multi-node Strata Net connections.
Applications Guide Strata Net Programming Overview Configuration RPTU2 PCB The Strata CIX uses a new Primary Rate Interface PCB that can terminate either a Strata Net connection or a public PRI: the RPTU-2A. The RPTU-2A is backwardly compatible with the RPTU-1A for standard ISDN operation. The mode of operation (standard or Strata Net) is controlled by a programming parameter named “Private Service Type.” This parameter must be chosen in establishing both incoming and OLGs.
Applications Guide Strata Net over IP Programming Guidelines Strata Net over IP Programming Guidelines Use the following steps/programs to program Strata Net over IP. 1. Assign the BIPU-Q, LIPU or MIPU/GIPU card using Program 100 (System > Card Assignments). 2. Use Program 151 to set up the BIPU IP address, subnet mask, and default gateway (IP Telephony > BIPU Configuration). Use Program 161 for the LIPU and MIPU/GIPU. 3. Program ILG using Programs 304 and 306 (Trunk > ILG) (ISDN, TIE, DIT, Strata Net). 4.
Applications Guide Strata Net over IP Programming Guidelines Example Node 11 Node 12 BIPU-Q1A 192.168.11.100 This BIPU IP address* must be set in PRG151. Router IP-Network BIPU-Q1A 192.168.12.101 Router LAN This BIPU IP address* must be set in PRG151. LAN Router CTX system CTX system LAN 6833 BIPU-Q1A 192.168.13.102 This BIPU IP address* must be set in PRG151. * Node 13 See Important note above.
Applications Guide IP StrataNet Node Setup for CIX IP StrataNet Node Setup for CIX The following outlines the program steps to setup the CIX as a node in an IP StrataNet network. Program 100 Advanced Config > System > Card Assignments — Assign the LIPU card. Program 161 Advanced Config > IP Telephony > MIPU/GIPU/LIPU Configuration — Assign the MIPU/ GIPU/LIPU IP Address, subnet mask and gateway.
Applications Guide IP StrataNet Node Setup for CIX Program 102 Advanced Config > System > Flexible Access Codes — Program new Node ID Code. FB00 Create new Feature code for ALL Node IDs FB01 Select Node ID = Network Access Code for the Remote Node Program 656 Advanced Config > Networking > Node ID — Assign local network node ID. FB00 Primary Node ID = Local Node ID Program 656 Advanced Config > Networking > Route Choice > Private Network Digit Modification — Assign digit modification to table.
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Software and Firmware Updates B IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures In this section, when a procedure applies only to the MIPU, GIPU, LIPU or BIPU the specific PCB will be referenced. When the procedure applies to the MIPU, GIPU, and LIPU the term MIPU/GIPU/LIPU will be used. When the procedure applies to all MIPU, GIPU, LIPU and BIPU the term xIPU will be used. These procedures provide the steps for updating IP telephones and xIPU firmware.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures Download Firmware Update Files Download the appropriate firmware update files from Toshiba FYI. To download software for MIPU/GIPU/LIPU and IP telephones go to: FYI > Software (Strata Sys) > CIX System Software For MIPU/GIPU/LIPU Update software Note For the step below, select MIPU,GIPU or LIPU as appropriate. Select xIPU > xIPXXXX. The file that is downloaded will be named xIPXXX.zip.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures Copy the IP Update Files to the SM/SD Media Card The firmware update files must be copied to the SM/SD media card in the CIX. 1. Use eManager and select Utilities > Operations > SM/SD Card. 2. In the “Local Folder” section, use the drop down to select “PROGRAM”. 3. Highlight the file to move to the SM/SD card. 4. In the “CTX/CIX SM/SD Media Card Folder” section, use the drop down to select PROGRAM. 5.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures LIPU Update CAUTION! Do not unplug the xIPU, press the xIPU reset button, or turn off the CIX power during the xIPU program update process. Any of these operations will damage the xIPU kernel software and require the xIPU software restoration process to enable the xIPU to function. Restoration can only be done at a Toshiba TSD repair facility.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures BIPU Update Important! Complete all “Prerequisites” on page B-3 before you do the following. CAUTION! Do not unplug the xIPU, press the xIPU reset button, or turn off the CIX power during the xIPU program update process. Any of these operations will damage the xIPU kernel software and require the xIPU software restoration process to enable the xIPU to function.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures IP Telephone Update Important! Complete all “Prerequisites” on page B-3 before you do the following. CAUTION! Be sure that you are loading the update firmware to the correct device. Incorrect firmware can cause the device to be inoperable. For example, BIPU firmware loaded onto an LIPU will cause the LIPU card to stop functioning. This caution also applies to IPTs.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures Method 2: Update from an External FTP Server Prerequisites 1. An FTP server must be connected on the same network domain as the IP telephones. The eManager PC, CIX processor and BIPU must be in the same domain but it does not have to be the domain that supports the IP telephones and FTP server. 2. The eManager PC cannot be connected directly to the CIX processor network jack.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures LIPU Update Important! Complete all “Prerequisites” on page B-7 before you do the following. Store the IP update files on the external ftp sever 1. Create an ftp directory and name it CTXIPUPDATE. 2. Copy the BIPUXXX update files to CTXIPUPDATE directory (XXX is the LIPU firmware version level).
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures 3. Select Other (radio button). 4. 5. 6. 7. 8. Enter the ftp user login Name and Password. Enter the IP address external ftp server. From Data Directory box enter: CTXIPUPDATE. From File Name box enter: BIPUXXX. Click Start and observe the update status: Getting Updated file\Updating\Finished Updating\Resetting\idle. Notes • It can take one to five minutes to update the BIPU.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures Update From an FTP Directory on the eManager PC Prerequisites 1. Install the “File Transfer Protocol (FTP) Service” component under “Internet Information Services” on the eManager PC. This is not installed by default when installing IIS in Windows XP or 2000. See “To create a Virtual FTP directory on the eManager PC” below. 2. Create an FTP virtual directory and path to C:\CTX\eManager\CTXIPUPDATE.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures eManager Menu IP Telephone: IPU Program update eManager PC C:\CTX\WinAdmin\ CTXIPUPDATE (directory): MIPU_XX_XX (file) IPT Program update IPUXXX (file) eManager DIPXXXX (file) CIX Processor GIPU MIPU or LIPU or BIPU IPT 1 IPT 16 IP Network-WAN, LAN, VPN, Internet server, VPN Router or Switch Box etc.
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures BIPU Update Important! Complete all “Prerequisites” on page B-10 before you do the following. Refer to the Cautions on Page B-1. Copy the BIPUXXX file into the eManager PC CTXIPUPDATE directory. Notes • The directory location should be C:\Ctx\W inAdmin\CTXIPUPDATE. The drive letter must be the drive on which eManager is installed. • (XXX in the BIPU file name is the BIPU firmware version level).
Software and Firmware Updates IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures IPT20X0 and IPT2008 Update Important! Complete all “Prerequisites” on page B-1 before you do the following. From the eManager PC Copy the DIPXXXX update file to the SM/SD card PROGRAM folder (XXXX is the IP Telephone firmware version level).
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SIP Trunking C Session Initiation Protocol (SIP) is an application layer protocol used for establishing sessions in an IP network. SIP trunking allows the CIX to get PRI-like services from an Internet Telephony Service Provider using SIP. SIP trunking is setup using the MIPU/GIPU card. The MIPU/GIPU is designed as a VoIP card able to support IP stations, Strata Net IP, and SIP trunking. SIP trunking offers ISDN-like features over a data connection (i.e. T1 circuit).
SIP Trunking SIP Trunking Network Configuration Example SIP Trunking Network Configuration Example The example shown below is a general system plan. Refer to the specific provider sections of this document for specific network diagrams. Figure C-1 shows a diagram of a CIX supporting SIP trunking. SIP Provider Public IP Address Router CIX MIPU GIPU Switch LAN CIX Processor Figure C-1 CIX with SIP Trunking There are many ways to set up a public IP address for the MIPU or GIPU.
SIP Trunking Configure CBeyond SIP Trunks Configure CBeyond SIP Trunks This section details configuring the Toshiba CIX System with the MIPU/GIPU card to interoperate with CBeyond’s BeyondVoice™ with SIPconnect™ Service. Cbeyond offers dynamically allocated bandwidth on its T1 circuit(s). However, unlike legacy T1 circuits, a Cbeyond enabled circuit does not have to be physically provisioned and divided to separate the voice channels from the data channels.
SIP Trunking Programming for CBeyond SIP Trunks Programming for CBeyond SIP Trunks Table 3-1 Programming the MIPU/GIPU card 1. Set the card type for the slot holding the MIPU/GIPU. 2. Choose the type of MIPU/GIPU for use in the system. The number of channels entered must match the number of channels on the card.
SIP Trunking Programming for CBeyond SIP Trunks Programming the Incoming Line Group 1. For SIP trunk programming you start with an ILG and OLG assignment. 2. For ILG Programming create an ILG group (In this example Group Number 8). 3. FB01 - Trunk type- select SIP. 4. FB03 - CO service type- DID. 5. FB11 - Number of DID Digits- number of incoming digits to use from the dialed number to route the call. Count the number of digits from the least significant digit.
SIP Trunking Programming for CBeyond SIP Trunks Programming the Outgoing Line Group 1. Create a new OLG and designate it as SIP. 2. FB01 - Group type: SIP 3. The rest are left at the default value. 4. An OLG access code must be created for this group.
SIP Trunking Programming for CBeyond SIP Trunks Creating the Channel Group 1. Go to IP Telephony > SIP trunking. The first tab is Channel Group setting, Program 326. 2. Channel Group Setting - In this example SIP Trunk Channel Group 8 is created. 3. FB01 - Equipment Number - Enter the Cabinet number and slot number (four digits). In this example 0203. 4. FB02 - LAN interface number = 1 (MIPU/GIPU only has one interface) 5.
SIP Trunking Programming for CBeyond SIP Trunks Service Definition The Service Definition tab is where the ISP providing the SIP trunk service is defined. There may be several ISPs per channel Group. Required Entries: 1. Create the Service Kind Table Index - start with index 1 if desired. 2. FB01 – Registration Mode: Client (default). 3. FB02 – ILG: Use the previously created ILG number. 4. FB03 – OLG: Use the previously created OLG Number. 5.
SIP Trunking Programming for CBeyond SIP Trunks Service Assignment The Service Assignment tab must be completed before entries are made on the next tab. If not completed, entries attempted in the URI tab will not be saved. Important! After URI entries are made in the URI tab, changing this program will DELETE all the URIs programmed. Once this is set, do not change it. 1. FB01 – Channel Group (8 in this example). 2. FB02 – Select the “service number” by clicking on one of the table’s line entries.
SIP Trunking Programming for CBeyond SIP Trunks URI Programming The SIP URI is effectively the Telephone Number (TN) that Cbeyond is going to provide. The MIPU/GIPU is going to register each TN using the same authentication credentials (FB03 and FB04). When the URI TN is dialed (from outside), Cbeyond will send a SIP INVITE just as if it were a call to a SIP station. (But an outbound call using one of the UAs does not busy out the UA against an incoming call, that is a key difference of SIP trunks.
SIP Trunking Programming for CBeyond SIP Trunks Configuring the MIPU/GIPU 1. Go to IP Telephony > IPU Config. Enter the public IP address of the MIPU/GIPU card provided by the SIP trunk provider. 2. FB01 – MIPU/GIPU IP address. Must be a public IP address. The IP address can be static assignment or assigned by a DHCP server. 3. FB02 – Subnet Mask. As applicable. 4. FB03 – Default Gateway Address. From IT department. 5. There is only one interface on an MIPU/GIPU, leave the second interface blank.
SIP Trunking Programming for CBeyond SIP Trunks Configuring the MIPU/GIPU continued For a static IP enter the DNS server address. This is critical to SIP trunking. The DNS server is used every time a call is made as well as during the registration process. After making all these programming entries, press the reset button on the MIPU/GIPU. The new data will be saved by the MIPU/GIPU and the MIPU/ GIPU will begin registration to the ISP.
SIP Trunking Configure ABS SIP Trunks Configure ABS SIP Trunks This section details configuring the Toshiba CIX System with the MIPU/GIPU card to interoperate with American Broadband Services (ABS) VoIPTrunking Service. The figure below shows an example of an ABS SIP trunking network configuration. 3rd Party Networks PSTN VoIPZone™ Softswitch VoIP CUSTOMER PREMISE Router CIX Public IP Address MIPU GIPU There are many ways to set up a public IP address for the MIPU/GIPU.
SIP Trunking Programming for ABS SIP Trunks Programming for ABS SIP Trunks Programming the MIPU/GIPU card 1. Set the card type for the slot holding the MIPU/GIPU. 2. Choose the type of MIPU/GIPU for use in the system. The number of channels entered must match the number of channels on the card.
SIP Trunking Programming for ABS SIP Trunks Programming the Incoming Line Group 1. For SIP trunk programming you start with an ILG and OLG assignment. 2. For ILG Programming create an ILG group (In this example Group Number 8). 3. FB01 - Trunk type- select SIP. 4. FB03 - CO service type- DID. 5. FB11 - Number of DID Digits- number of incoming digits to use from the dialed number to route the call. Count the number of digits from the least significant digit.
SIP Trunking Programming for ABS SIP Trunks Programming the Outgoing Line Group 1. Create a new OLG and designate it as SIP. 2. FB01 - Group type: SIP 3. The rest are left at the default value. 4. An OLG access code must be created for this group.
SIP Trunking Programming for ABS SIP Trunks Creating the Channel Group 1. Go to IP Telephony > SIP trunking. The first tab is Channel Group setting, Program 326. 2. Channel Group Setting - In this example SIP Trunk Channel Group 8 is created. 3. FB01 - Equipment Number - Enter the Cabinet number and slot number (four digits). In this example 0203. 4. FB02 - LAN interface number = 1 (MIPU/GIPU only has one interface) 5.
SIP Trunking Programming for ABS SIP Trunks Service Definition The Service Definition tab is where the ISP providing the SIP trunk service is defined. There may be several ISPs per channel group. Required Entries: 1. Create the Service Kind Table Index - start with index 1 if desired. 2. FB01 – Registration Mode: Client (default). 3. FB02 – ILG: Use the previously created ILG number. 4. FB03 – OLG: Use the previously created OLG Number. 5.
SIP Trunking Programming for ABS SIP Trunks Service Assignment The Service Assignment tab must be completed before entries are made on the next tab. If not completed, entries attempted in the URI tab will not be saved. Important! After URI entries are made in URI tab changing this program will DELETE all the URIs programmed. Once this is set, do not change it. 1. FB01 – Channel Group (8 in this example). 2. FB02 – Select the “service number” by clicking on one of the table’s line entries.
SIP Trunking Programming for ABS SIP Trunks URI Programming The SIP URI is effectively the Telephone Number (TN) that ABS is going to provide. The MIPU/GIPU is going to register each TN using the same authentication credentials (FB03 and FB04). When the URI TN is dialed (from outside), ABS will send a SIP INVITE just as if it were a call to a SIP station. However, an outbound call using one of the UAs does not busy out the UA against an incoming call. That is a key difference of SIP trunks.
SIP Trunking Programming for ABS SIP Trunks Configuring the MIPU/GIPU 1. Go to IP Telephony > IPU Config. Enter the public IP address of the MIPU/GIPU card provided by the SIP trunk provider. 2. FB01 – MIPU/GIPU IP address. Must be a public IP address. The IP address can be static assignment or assigned by a DHCP server. 3. FB02 – Subnet Mask. As applicable. 4. FB03 – Default Gateway Address. From IT department. 5. There is only one interface on an MIPU/GIPU, leave the second interface blank.
SIP Trunking Programming for ABS SIP Trunks Configuring the MIPU/GIPU continued For a static IP enter the DNS server address. This is critical to SIP trunking. The DNS server is used every time a call is made as well as during the registration process. After making all these programming entries, press the reset button on the MIPU/GIPU. The new data will be saved by the MIPU/GIPU and the MIPU/ GIPU will begin registration to the ISP.
Index 900 series programs, 13-6 A ABS SIP Trunk Configuration, C-13 account codes, 9-27 advisory message default code table, 4-40 Alarm Control, 10-23 attendant, 5-25 B backup, 14-1, 14-4 Backup Feature, 14-1 BIOU, 1-2 BIPU program update, 8-29 BIPU update, B-5, B-8, B-11~B-12 button sequence, 13-5 C call control, 5-25 call forward, 5-25 activation, 5-39 no answer timer, 4-12 override, 4-9 call pickup, 5-25, 5-37 caller ID, 6-10 CBeyond Configuration, C-3 Centrex/PBX screening table view, 9-26 CO line,
Index F~P error alarm log, 11-5 error log, 11-1 event trace control, 11-3 event trace side change, 13-12 external devices, 9-46 F FB00 parameters, 13-5 feature button pattern assignments 10 button table, 5-21 14 button table, 5-21 20 button table, 5-21 file information, 10-17 flexible access codes, 4-3 FTP external, 8-30 FTP user accounts, 10-17 H hunt group, 5-32 hunt group table view, 5-35 I I/O device, 4-34 initial setup, 1-1, 1-11 installed equipment ID, 13-8 integration TPI, A-2 intercept, 6-3 Intr
Index P~P Strata CIX Programming Vol.
Index Q~S 576 door phone night ring over external page, 9-49 577 caller history, 9-44 579 system voice mail data, 9-3 580 voice mail port data, 9-5 650 behind centrex assignment, 9-10, 9-45 651 private routing plan analysis table assignment, 9-34 653 private route choice table assignment, 9-35 654 private route definition table assignment, 9-35 655 private digit modification table assignment, 9-35 656 node ID assignment, 9-32 657 network COS mapping table assignment, 9-36 658 network DRL mapping table, 9-3
Index T~V speed dial, 4-23 speed dial table view, 4-23 time, 4-4 T Index table views, 2-57 Centrex/PBX screening table view, 9-26 DID/DNIS, 6-24 DRL table view, 9-26 hunt group table view, 5-35 paging group table view, 5-36 PDN table view, 5-42 pickup group table view, 5-37 station speed dial table view, 5-42 system call forward table view, 4-22 system speed dial table view, 4-23 telephone button commands programming sub-parameters, 13-3 telephone button overview, 13-2 tenant data, 4-42, 10-25 time adju
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