User's Manual

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Monitoring, Management and Troubleshooting
With your network running and customized, you can now monitor its usage and status by selecting
the Network Status link. Here’s an overview of the tools available:
Network Usage graph at the top of the page shows the number of users on SSID#1 and the amount
of upload and download traffic.
Node Map shows the nodes relationship to each other on a map.
Node List gives details on each individual node.
Node Outages Chart shows the check-in status of a node using colors.
Users List shows all users connected to the network.
Network Diagram shows how all nodes relate to each other.
You can use each of these tools to see how your network is doing and troubleshoot issues.
Troubleshooting in CloudTrax
Have you have created a strong, healthy network? While there are plenty of diagnostic tools
available, the following two are most telling:
On the Node Outages Chart: dark/light green indicate a gateway/repeater is online and hasn't
missed a check-in, yellow indicates a node has lost contact with the mesh and is in lonely/orphan
mode, pink is when a node needs re-pairing (update of network settings), and gray indicates it's
down, offline or has missed check-ins.
On the Node Map: (click on a node, then select Neighbors) all nodes will have at least one
(preferably two) connections with an RSSI of 17 or more. If not, you need to reposition your node
closer to the others or in a better line through fewer walls. You may need to add new nodes.
On the Node List: the number of Hops should be three or less (fewer is better). If not, you need
to add additional gateways or reposition nodes.