User's Manual

9
Troubleshooting
 How can I tell if my battery voltage is getting too low?
Our server will monitor your battery voltage and will trigger an e-mail warning if
it should get critically low (approximately 14 days of power). The e-mail will go to
both the registered customer’s e-mail address as well as the alarm e-mail address
(if one has been set up).
 My installation is in a low light area. Can I add another solar panel?
Yes. You can add an Extra Solar Panel Kit (product number 6616).
 My status LEDs are not blinking.
Ma
 No data is being uploaded.
Try these steps:
• Mak
 What do the LED lights indicate?
If there is an error in getting a signal, the status LEDs will flash to indicate the type
of error.
Refer to the table (appropriate for your model) below to ascertain what the LEDs
mean so that you can report the problem to Technical Support.
Node Error Messages
LED Behavior
Indicates What to do
Lower LED
(Network)
Upper LED
(Wx Status)
Rapidly flashes
blue on and off,
while upper red
LED blinks to
indicate the error
code. Pauses and
repeats.
Blinks red once,
pauses and
repeats.
No cellular signal
found.
Move the Vantage
Connect to a different
location.
Blinks red twice,
pauses and
repeats.
Low cellular signal
strength.
Vantage Connect may
function in this
location, but you may
want to move if
possible.
Blinks red a
specific number
(3 to 10) of times
There is a cell
error. The number
of red flashes
indicates the error
code number.
Contact Tech Support
and report the error
code.
PLACEHOLDER