DSR® Switch Installer/User Guide For models: DSR1020, DSR2020, DSR4020, DSR8020 Avocent, the Avocent logo,The Power of Being There, DSR, DSView, Dambrackas Video Compression and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. The GoAhead web server is copyright (c) 2005 GoAhead Software, Inc. All rights reserved. All other marks are the property of their respective owners. © 2005 Avocent Corporation. All rights reserved.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
iii T A B L E O F C ON T E N T S List of Figures .................................................................................................................. v List of Tables .................................................................................................................. vii Chapter 1: Product Overview.......................................................................................... 1 Features and Benefits .....................................................................
iv DSR Switch Installer/User Guide Window Features ............................................................................................................................. 51 Changing the toolbar ....................................................................................................................... 52 Setting the Window Size ................................................................................................................... 53 Adjusting the View ........................
v LIST OF FIGURES Figure 1.1: Example DSR Switch Configuration............................................................................... 3 Figure 1.2: DSR Switch Model Comparison ..................................................................................... 3 Figure 2.1: Basic DSR Switch Configuration.................................................................................... 6 Figure 3.1: Main Dialog Box ..................................................................................
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vii LIST OF TABLES Table 3.1: OSCAR Interface Status Symbols ................................................................................... 14 Table 3.2: OSCAR Interface Navigation Basics .............................................................................. 15 Table 3.3: Setup Features to Configure the OSCAR Interface........................................................ 17 Table 3.4: OSCAR Interface Status Flags ..............................................................................
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1 CHAPTER 1 Product Overview Features and Benefits Avocent DSR® switches combine analog and digital technology to provide flexible, centralized control of data center servers and facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. They provide enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.
2 DSR Switch Installer/User Guide The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and a DSR switch. It provides VT100 terminal emulation, break suppression and port history in a compact, convenient module. Access the DSR switch via network connection No special software or drivers are required on the attached, or client, computers. NOTE: The client connects to the server containing the DSView® management software using an Internet browser.
3 Chapter 1: Product Overview DSR Switch Ethernet DSView 3 Software Server Modem Telephone Network Analog User (OSCAR Graphical User Interface) Digital User (Computer with Internet browser) Figure 1.1: Example DSR Switch Configuration DSR Switch Figure 1.
4 DSR Switch Installer/User Guide Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit. To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire power cord in any Avocent product configuration.
5 CHAPTER 2 Installation The DSR switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the DSR switch over a network using either an Ethernet connection or a modem connection. The DSR switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network, or even a 1000BaseT network.
6 DSR Switch Installer/User Guide The following diagram illustrates one possible configuration for your DSR switch. Digital User Ethernet Telephone Network Power Cord Internet Connection Ethernet and/or Modem DSR1020 Switch SETUP Port Ports 1-16 CAT 5 Cable KVM Connections SPC Port Connection USB PS/2 SPC Power Control Device Analog User Servers 1-16 Figure 2.
Chapter 2: Installation 7 Setting up your network The DSR switching system uses IP addresses to uniquely identify the switch and the target devices. The DSR switch supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that they remain static while the DSR switches are connected to the network.
8 DSR Switch Installer/User Guide Connecting the DSR Switch Hardware NOTE: The DSR switch may be rack mounted in a 1U configuration. The DSR switch does not support a 0U configuration. To connect and power up your DSR switch: 1. Power down the target device(s) that will be part of your DSR switching system. Locate the power cord that came with the DSR switch. Plug one end into the power socket on the rear of the DSR switch. Plug the other end into an appropriate AC wall outlet.
Chapter 2: Installation 9. 9 Power up each target device and then power up the DSR switch. After approximately one minute, the switch completes initialization and displays the OSCAR® graphical user interface Free tag on the local port monitor. 10. Use the DSView software to configure the switch. See the DSView Installer/User Guide for detailed instructions. To connect a DSRIQ module to a server: 1.
10 DSR Switch Installer/User Guide Verifying the Connections DSR switch The front panel of the DSR switch features two LEDs indicating the Ethernet connection. The top green LED is the Link indicator. It will illuminate when a valid connection to the network is established and blink when there is activity on the port. The lower amber/green LED, labeled 100/ 1000, will indicate that you are communicating at the 100 Mbps rate (amber) or the 1000 Mbps rate (green) when using an Ethernet connection.
Chapter 2: Installation 11 NOTE: For the various versions of Windows, mouse motion and acceleration are set in different places within the Mouse Control Panel applet. If you don’t find the motion or acceleration options as described in the following procedures, check the other tabs on the Mouse Control Panel applet. To adjust mouse settings on Windows NT (using default drivers): 1. From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse Properties dialog box will appear. 2.
12 DSR Switch Installer/User Guide To adjust mouse settings using IntelliPoint® drivers: 1. From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse Properties dialog box will appear. 2. Click on the Pointer Options tab. 3. Set the speed setting to the default, which is the midpoint of the Pointer Speed slider (five tick marks on each side of the slider). 4. Click Advanced. The Advanced Pointer Speed dialog box will appear. 5.
13 CHAPTER 3 Local Port Operation Controlling Your System at the Local Port The DSR switch includes a local port on the back. This port allows you to connect a keyboard, monitor and mouse to the switch for direct access. The DSR switch uses the OSCAR® graphical user interface, which has intuitive menus to configure your system and select target devices. Targets can be identified by customizable names.
14 DSR Switch Installer/User Guide Viewing the status of your DSR switching system The status of target devices in your system is indicated in the far right columns of the Main dialog box. The following table describes the status symbols. Table 3.1: OSCAR Interface Status Symbols Symbol Description (green circle) Server connected, powered up and the DSRIQ module is online. Connected target device is powered down or is not operating properly and the DSRIQ module is offline. Connected switch is online.
Chapter 3: Local Port Operation 15 To disconnect from a target device: Press Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch to a target device by pressing Print Screen and then typing the first few characters of its name or number.
16 DSR Switch Installer/User Guide Table 3.2: OSCAR Interface Navigation Basics (Continued) This Keystroke Does This Alt+X Closes current dialog box and returns to previous one. Alt+O Selects the OK button, then returns to the previous dialog box. Enter Completes a switch operation in the Main dialog box and exits the OSCAR interface.
Chapter 3: Local Port Operation 17 Configuring OSCAR Interface Menus You can configure your DSR switching system from the Setup dialog box within the OSCAR interface. Select the Names button when initially setting up your DSR switching system to identify target devices by unique names. Select the other setup features to manage routine tasks for your target devices from the OSCAR interface menu. Table 3.
18 DSR Switch Installer/User Guide Figure 3.2: Setup Dialog Box Assigning target device names Use the Names dialog box to identify target devices by name rather than by port number. The Names list is always sorted by port order. You can toggle between displaying the name or the EID number of each DSRIQ module, so even if you move the target device to another port, the name and configuration will be recognized by the switch.
Chapter 3: Local Port Operation 19 Figure 3.3: Names Dialog Box NOTE: If new DSRIQ modules are discovered by the DSR switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.
20 DSR Switch Installer/User Guide To assign names to target devices: 1. In the Names dialog box, select a target device name or port number and click Modify. The Name Modify dialog box appears. Figure 3.4: Name Modify Dialog Box 2. Type a name in the New Name box. Names of target devices may be up to 15 characters long. Legal characters include: A-Z, a-z, 0-9, space and hyphen. 3. Click OK to transfer the new name to the Names dialog box.
Chapter 3: Local Port Operation 21 Assigning device types While the DSR switch automatically discovers attached cascade switches, you will need to specify the number of ports on the cascade switch through the Devices dialog box. You will see an Sw-4, Sw-6, Sw-8, Sw-16 or Sw-24 appear in the Type category for the cascade switch. Select the switch from the list and the Modify button appears, allowing you to assign to the switch the appropriate number of ports.
22 DSR Switch Installer/User Guide Figure 3.6: Device Modify Dialog Box 3. Choose the number of ports supported by your switch and click OK. 4. Repeat steps 1-3 for each port requiring a device type to be assigned. 5. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.
Chapter 3: Local Port Operation 23 Figure 3.7: Menu Dialog Box To choose the display order of target devices: 1. Select Name to display target devices alphabetically by name. -orSelect EID to display target devices numerically by EID number. -orSelect Port to display target devices numerically by port number. 2. Click OK. Depending on the display method selected, the corresponding button will be depressed in the Main dialog box. To set a Screen Delay Time for the OSCAR interface: 1.
24 DSR Switch Installer/User Guide Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected target device or the status of the selected port. Use the Flag dialog box to configure the flag to display by target device name or EID number, or to change the flag color, opacity, display time and location on the desktop. Table 3.
Chapter 3: Local Port Operation 25 To determine how the status flag is displayed: 1. Select Name or EID to determine what information will be displayed. 2. Select Displayed to show the flag all the time or select Timed to display the flag for only five seconds after switching. 3. Select a flag color under Display Color. The following flag colors are available: 4. 5.
26 DSR Switch Installer/User Guide To access the OSCAR interface Broadcast dialog box: 1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. 2. Click Setup - Broadcast. The Broadcast dialog box appears. Figure 3.10: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all target devices receiving a broadcast to interpret keystrokes identically.
Chapter 3: Local Port Operation 4. Click the Broadcast Enable checkbox to activate Broadcasting. 5. From the user station, type the information and/or perform the mouse movements you wish to broadcast. 27 To turn Broadcasting off: From the Commands dialog box, clear the Broadcast Enable checkbox. Using Scan mode In Scan mode, the DSR switch automatically scans from port to port (target device to target device).
28 DSR Switch Installer/User Guide 3. Determine the order within the list to add the target device. If there are no target devices in the Scan list, your cursor will appear in a blank line at the top of the list. -orTo add a target device to the end of the list, place your cursor in the last target device entry and press the Down Arrow key. -orTo add a target device within an existing list, place your cursor in the line below where you want to insert a new target device and press Insert. 4.
Chapter 3: Local Port Operation 29 Figure 3.12: Commands Dialog Box 3. Select Scan Enable in the Commands dialog box. 4. Click X to close the Commands dialog box. NOTE: Scanning will begin as soon as the Scan Enable button is selected. To cancel Scan mode: Select a target device if the OSCAR interface is open. -orMove the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning will stop at the currently selected target device.
30 DSR Switch Installer/User Guide Setting local port Screen Saver options Use the Screen Saver dialog box to manage the screen saver inactivity time and test the Screen Saver mode on the local port. If security has been enabled in the DSView software, after the specified Inactivity Time elapses, the local port locks and remains locked until you press any key or move the mouse. You will then need to log in to continue. To access the OSCAR interface Screen Saver dialog box: 1.
Chapter 3: Local Port Operation 31 3. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box. 4. Click OK. To exit Screen Saver mode and log in to the local port: 1. Press any key or move the mouse. 2. If Screen Saver security was turned on in the DSView software, you will see a login screen. Enter your username and password and then click OK. If you do not know your username and password, see the DSView 3 software Administrator.
32 DSR Switch Installer/User Guide To set the keyboard country code for Sun servers: 1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. 2. Click Setup - Keyboard. The Keyboard dialog box appears. Figure 3.14: Keyboard Dialog Box 3. Select a country code and click OK. 4. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting stored in the DSRIQ module.
Chapter 3: Local Port Operation 33 Managing Server Tasks Using the OSCAR Interface From the OSCAR interface Commands dialog box, you can manage your DSR switching system and user connections, enable the Scan and Broadcast modes and update your firmware. Table 3.5: Commands to Manage Routine Tasks for Your Target Device(s) Feature Purpose Broadcast Enable Begin broadcasting to your target devices. Configure a target device list for broadcasting under the Setup dialog box.
34 DSR Switch Installer/User Guide Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the Server Name field will display Free. To view current user connections: 1.
Chapter 3: Local Port Operation 35 Figure 3.17: Disconnect Dialog Box 4. Click OK to disconnect the user and return to the User Status dialog box. -orClick X or press Escape to exit the dialog box without disconnecting a user. NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete.
36 DSR Switch Installer/User Guide Click X or press Escape to exit without sending a Reset command to the PS/2 mouse and keyboard. Displaying version information The OSCAR interface enables you to display the version number of the switch firmware and any auxiliary devices connected to the switch. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current. To display version information: 1. If the OSCAR interface is not open, press Print Screen.
Chapter 3: Local Port Operation 37 Figure 3.19: DSRIQ Selection Dialog Box 4. Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box appears. For more information on loading firmware, see Appendix A. Figure 3.20: DSRIQ Version Dialog Box 5. Click X to close the DSRIQ Version dialog box.
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39 CHAPTER 4 Remote Operations In addition to the OSCAR on-screen interface, the DSR switch provides a built in web server to handle all basic KVM switching needs. For enhanced functionality and control of multiple devices, users can upgrade to the DSView 3 software package. The DSR web server provides secure “point-and-click” web browser-based access to control any device attached to your DSR switch. The DSR web server supports the following browsers: • Microsoft® Internet Explorer version 6.
40 DSR Switch Installer/User Guide About the DSR Explorer Window When a user has been logged in and authenticated, the Avocent DSR Explorer window appears. From the DSR Explorer window, users may view, access and manage their DSR switch. The window may also be used to specify system settings and change profile settings. Figure 4.1 shows the DSView Explorer window areas. A B C Figure 4.1: Avocent DSR Explorer Window Table 4.1 describes some of the DSR Explorer window areas. Table 4.
Chapter 4: Remote Operations 41 Table 4.1: DSR Explorer Window Area Descriptions (Continued) Letter Description C Content area - Use the content area to display or make changes to the DSR web server system. Using the side navigation bar The side navigation bar may be used to display windows to specify settings or perform operations. Figure 4.2: Side Navigation Bar Clicking on a link that does not contain an arrow will display its corresponding window.
42 DSR Switch Installer/User Guide If you click BOOKMARK or the bookmark icon after the DSR web server session has timed out, the User Login window will open and you must log in again. To bookmark a window: 1. In the top option bar, click BOOKMARK or the bookmark icon. The Add Favorite dialog box will appear. 2. If you wish, type a name for the window. You may also click the Create in button to create or specify a folder in which to place the window. 3. Click OK to close the Add Favorite dialog box.
Chapter 4: Remote Operations 43 Launching a KVM session To launch a KVM session from the DSR Explorer: 1. From the DSR Explorer, select Target Devices in the side navigation bar. A list of available devices will appear. 2. Click the KVM session link to the right of the target device that you wish to access. The Video Viewer will launch. For more information on the Video Viewer, see Chapter 5.
44 DSR Switch Installer/User Guide To force upgrade the DSRIQ module firmware using the DSR web server: 1. From the side navigation bar, select Appliance - Appliance Settings - Ports - IQ modules. 2. Select the IQ modules that you wish to upgrade and click the Upgrade button. NOTE: During a firmware upgrade, the DSRIQ module status indicator in the OSCAR® interface Main dialog box will be yellow.
Chapter 4: Remote Operations To add a new user account (Administrator only): 1. On the side menu bar, select Local Accounts. The current user list will be displayed. 2. Click the Add button. 3. Enter the name and password of the new user in the blanks provided. 4. Select the preemption and access levels for the new user. 5. Click the Save button to complete the process. To delete a user account (Administrator only): 1. On the side menu bar, select Local Accounts.
46 DSR Switch Installer/User Guide Table 4.
Chapter 4: Remote Operations 47 Power Controlling Target Devices NOTE: You must have Appliance Administrator privileges to change SPC power control device settings. If a target device is connected to an SPC power control device outlet, you may power up, power down or cycle (power target device down and then up) the target device using the DSR web server. To power up a target device: 1. Select Appliance - Appliance Settings - Ports - SPC - Sockets from the DSR Explorer.
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49 CHAPTER 5 The Video Viewer The Video Viewer is used to conduct a KVM session with the target devices attached to the DSR switch. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window. You will see both the local and the target device cursor. The Video Viewer window supports either a 3- or 5-button mouse. About the Video Viewer Window The DSR web server software uses a Java-based program to display the Video Viewer window.
50 DSR Switch Installer/User Guide Video Viewer minimum requirements The Video Viewer requires one of the following operating systems: • Windows 2000 Workstation or Server with Service Pack 2 • Windows Server 2003 Standard, Enterprise or Web Edition • Window NT 4.0 Workstation or Server with Service Pack 6a • Windows XP Home Edition or Professional • Red Hat Enterprise Linux The Video Viewer client requires Java when launched from Internet Explorer, Mozilla, Netscape or Firefox browsers.
Chapter 5: The Video Viewer Window Features Figure 5.1 shows the Video Viewer window areas, and descriptions follow in Table 5.1. B C A H I Figure 5.
52 DSR Switch Installer/User Guide Table 5.1: Video Viewer Window Descriptions Letter Description A Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. B Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times. C Menu and toolbar: Allows you to access many of the features in the Video Viewer window.
Chapter 5: The Video Viewer 53 The Session Options dialog box appears. 2. Click the Toolbar tab. 3. Use the arrow keys to specify the number of elapsed seconds prior to hiding the toolbar. 4. Click OK to save your changes and close the dialog box. Setting the Window Size NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to non-primary users of a shared session.
54 DSR Switch Installer/User Guide NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device. To refresh the screen: Click the Refresh Image button in the Video Viewer window. -orSelect View - Refresh from the Video Viewer window menu. The digitized video image will be completely regenerated. To enable or disable full screen mode: 1. To enable Full Screen mode, click the Maximize button. -orSelect View - Full Screen from the Video Viewer window menu.
Chapter 5: The Video Viewer 55 The color depths of individual ports and channels can be specified by selecting the View - Color command in a remote session window. These settings are saved individually per channel. Additional Video Adjustment Generally, the Video Viewer window automatic adjustment features will optimize the video for the best possible view.
56 DSR Switch Installer/User Guide A B C D E F G H I J K L M N Figure 5.
Chapter 5: The Video Viewer 57 Table 5.
58 DSR Switch Installer/User Guide • The Block Noise Threshold sets the minimum color change that will occur in a single video block. Increasing the value will reduce the network bandwidth. Decreasing the value will make the size of these artifacts smaller. • The Pixel Noise Threshold sets the minimum color change in a single pixel. Decreasing the value will reduce the number of low-contrast artifacts, but will increase network bandwidth.
Chapter 5: The Video Viewer 59 Single cursor mode In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window is turned off and only the target device mouse pointer will be visible. The only mouse movements that will appear are those of the target device remote cursor. Single Cursor mode is used when there is no need for a local cursor. Remote Cursor Local Cursor Figure 5.
60 DSR Switch Installer/User Guide 3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area. 4. Click OK. When you enable Single Cursor mode, the specified key may be pressed to return to Regular Desktop mode. To exit single cursor mode: Press the key on the keyboard that is identified in the title bar. To change the mouse cursor setting: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button.
Chapter 5: The Video Viewer 61 Alignment causes the local cursor to be aligned with the cursor on the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected and then reconnected them. To realign the mouse: Click the Align Local Cursor button in the Video Viewer window toolbar.
62 DSR Switch Installer/User Guide Select the desired macro from the buttons available on the Video Viewer menu. Saving the View The display of a Video Viewer window may be saved to either a file or to the clipboard for pasting into a word processing or other program. To capture the Video Viewer window to a file: 1. Select File - Capture to File from the Video Viewer window menu. -orClick the Capture to File button. The Save As dialog box appears. 2.
63 CHAPTER 6 Terminal Operations The Console Menu Each DSR switch may be configured at the appliance level through the Console menu interface accessed through the SETUP port on the back of the switch. All terminal commands are accessed through a terminal or PC running terminal emulation software. NOTE: This is NOT the recommended method for setting options for the DSR switch. The preferred method is to make all configuration settings in the DSView 3 software.
64 DSR Switch Installer/User Guide terminal emulation software to access the Console menu interface. Actually, the terminal may be connected at any time, even when the switch is already powered. Figure 6.1: Console Main Menu 2. The Console Main menu displays. Type 1 and press Enter for the Network Configuration option. The Network Configuration menu displays.
Chapter 6: Terminal Operations 65 Figure 6.2: Network Configuration Menu 3. Type 1 and press Enter to set your network speed. When possible, you should set your connection manually without relying on the auto negotiate feature. After you press Enter, you will be returned to the Network Configuration menu. 4. Type 2 and press Enter to specify whether you are using a static or Dynamic Host Configuration Protocol (DHCP) address.
66 DSR Switch Installer/User Guide Other Console Main Menu Options Besides the Network Configuration option, the Console Main menu of the DSR switch features the following menu items: Security Configuration, Firmware Management, Enable Debug Messages, Restore Factory Defaults, Reset Appliance and Exit. Each is discussed below.
Chapter 6: Terminal Operations 6. Enter the password for the user, then re-enter the password to confirm it. 7. Enter 0 (zero) to exit. 67 To remove a user from the DSR switch database: 1. From the Console Main menu, type 2 and press Enter to access the Security Configuration menu option. 2. Type 1 and press Enter to access the Local User Accounts menu option. A list of users already within the database will appear. 3. Type D. 4.
68 DSR Switch Installer/User Guide replication system to another. The certificate can also be removed using the Console menu accessed via the SETUP port on the DSR switch. See the Reset Certificates section. See the DSView Installer/User Guide for more information on software security. Firmware Management This menu contains the Flash Download selection. For more information, see Appendix A. Enable Debug Messages This menu option turns on console status messages.
69 APPENDICES Appendix A: Flash Upgrades The DSR switch Flash upgrade feature allows you to update your appliance with the latest firmware available. This update can be performed using the DSView software or using a Trivial File Transfer Protocol (TFTP) server. After the Flash memory is reprogrammed with the upgrade, the DSR switch performs a soft reset, which terminates all DSRIQ module sessions. A target device experiencing a DSRIQ module firmware update may not display, or may display as disconnected.
70 DSR Switch Installer/User Guide 10. The DSR switch will begin the Flash upgrade process. On-screen indicators will display the upgrade progress. When the upload is complete, the DSR switch will reset and upgrade the internal subsystems. 11. Once the upgrade is complete, a verification message will appear on-screen.
Appendices 71 Appendix B: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
72 DSR Switch Installer/User Guide Appendix C: Using DSView Software Over a Modem Connection An external modem may be attached to the DSR switch. This modem may be used to access the switch when an Ethernet connection is not available. A modem/PPP dial-up connection must be established before the remote operation is enabled. The dial-up connection options should be set to 115,200 bps, 8 bits, 1 stop bit, no parity and enabled hardware flow control.
Appendices 73 Appendix D: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100-capable devices to be viewed from the DSR switch local port or by using the DSView software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the DSR switch as though it came from a VGA target.
74 DSR Switch Installer/User Guide • Enter Sends: This option enables you to specify the keys that are transmitted when Enter is pressed. Available options are (Enter), which moves the cursor to the left side of the screen, or (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line. • Received: This option enables you to specify how the module translates a received Enter character. Available options are (Enter) or (Enter-Linefeed).
Appendices 75 To configure a DSRIQ-SRL module: 1. Press Ctrl-F8. The Configuration screen will appear. 2. Select a parameter to change. You can navigate the Configuration screen using the Up Arrow and Down Arrow keys. 3. Modify the selected value using the Left Arrow and Right Arrow keys. 4. Repeat steps 2 and 3 to modify additional values. 5. Press Enter to save your changes and exit the Configuration screen. -orPress Escape to exit the Configuration screen without saving the changes.
76 DSR Switch Installer/User Guide To use History mode: 1. Press Ctrl-F9. The mode will display as History. 2. Press one of the following key combinations to perform the indicated action: • Home: Move to the top of the buffer. • End: Move to the bottom of the buffer. • Page Up: Move up one buffer page. • Page Down: Move down one buffer page. • Up Arrow: Move up one buffer line. • Down Arrow: Move down one buffer line. • Ctrl-F8: Enters Configuration mode.
Appendices 77 Appendix E: UTP Cabling The following information is intended to brief you on various aspects of connection media. The performance of a DSR switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR switching system performance. NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation. DSR switching systems utilize UTP cabling.
78 DSR Switch Installer/User Guide Table E.1: UTP Wiring Standards (Continued) Pin EIA/TIA 568A EIA/TIA 568B 7 white/brown white/brown 8 brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all CAT 5 runs to a maximum of 10 meters each.
Appendices Appendix F: Technical Specifications Table F.
80 DSR Switch Installer/User Guide Table F.1: DSR Switch Product Specifications (Continued) SPC Device Port Number 1 Type RJ-45 USB Device Port Number 4 Type USB 1.1 Dimensions Height x Width x Depth 1.72 x 17.00 x 10.98 in; 1U form factor (4.37 x 43.18 x 27.98 cm) Weight 7.3 lbs (3.31 kg) without cables Power Supply AC-input Power 40 W maximum AC-input Range 100 - 240 VAC AC-input Current Rating 0.
Appendices 81 Appendix G: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in the following table as you would use the advanced keys on a Sun keyboard. Table G.
82 DSR Switch Installer/User Guide For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A. These key combinations will work with the DSRIQ-USB module (if your Sun system comes with a USB port) as well as the Sun DSRIQ-VSN and DSRIQ-WSN modules. With the exception of F12, these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press.
83 INDEX Numerics 1000BaseT Ethernet 1, 5, 79 100BaseT Ethernet 5, 79 10BaseT Ethernet 5, 79 Broadcast dialog box 26 Enable 33 OSCAR interface 17 C A access direct 13 DSRIQ module 14 DSRIQ Terminal Applications menu 10 OSCAR interface Broadcast dialog box 26 Commands dialog box 33 Devices dialog box 21 Flag dialog box 24 Main dialog box 13 Menu dialog box 22 Names dialog box 18 Screen Saver dialog box 30 Setup dialog box 17 restrict 17 Screen Saver mode 16 secure, remote 1 target device 2 target devi
84 DSR Switch Installer/User Guide disconnect dialog box 34, 35 DSRIQ modules 14 flag 24 target device 15 user 34 user connections 34 users 33, 34, 35 Display Versions 33 DSR switch 1 comes with 7 Features 1 Installation 5 Model Comparison 3 Network Configuration 3 port 21 Product Specifications 79 DSR switch database add user 66 remove user 67 rename user 66 DSRIQ module 6, 7, 8, 9, 10, 43, 69, 73, 79 connecting 9 Selection dialog box 36, 37 Version dialog box 36, 37 DSRIQ port 6 DSRIQ-SRL module 2, 7
Index H History mode 74, 75, 76 I Installation 5 Installation Overview 5 J Japanese Approvals ii Japanese Sun USB Keyboards 82 K keyboard dialog box 32 OSCAR interface 17 Korean Sun USB Keyboards 82 KVM 5 cable volume 1 illustrated 6 switch 1 KVM session.
86 DSR Switch Installer/User Guide Print Screen 15, 16 Scan dialog box 27 screen delay 15 Screen Saver dialog box 30 set a Screen Delay Time 22, 23 Single-click, Enter 16 Status Flags 24 Status symbols 14 User Status dialog box 34 Version dialog box 36 P Point-to-Point Protocol 5 Position Flag 25 POWER LED 10 PPP 5 Print Screen 15 OSCAR interface 17 procedure To access the OSCAR interface Broadcast dialog box 26 To access the OSCAR interface Commands dialog box 33 To access the OSCAR interface Devices di
Index To remove a target device from the scan list 28 To remove a user from the DSR switch database 67 To rename a user in the DSR switch database 66 To reset the PS/2 mouse and keyboard values 35 To select target devices 14 To select the previous target device 14 To set a Screen Delay Time for the OSCAR interface 23 To set the keyboard country code for Sun servers 32 To set the Screen Saver options 30 To soft switch to a target device 15 To start the scan mode 28 To turn broadcasting off 27 To upgra
88 DSR Switch Installer/User Guide enabling/disabling full screen mode 54 launching a KVM session 50 macros 61 minimum requriements 50 refreshing the screen 54 selecting the cursor type 58 session time-out 50 specifying a toolbar hide time 52 specifying scaling 60 using keyboard pass-through 61 using virtual media 62 window features 51 User Connections Viewing and Disconnecting 34 User Status 33 User Status Dialog Box 34 Using Scan Mode 27 V Verifying the Connections 10 Version Dialog Box 36 Video Viewe
