Universal 8 in 1 Reader/Writer User's Guide

Dazzle Universal Reader/Writer User’s Guide • Technical Support • Page 39
Technical Support
Dazzle’s North American Technical Resource Center
The Dazzle Universal Reader/Writer is easy to use and normally should not produce
complications. However, if you need assistance or have questions of any kind, our trained
staff members are ready to help. Visit www.Dazzle.com and use the Support menu item to
access Dazzle’s various support resources. We highly recommend that you use the Dazzle
Interactive Knowledgebase, as this is the fastest method of accessing support resources
for your Dazzle product. E-mail support is also available via our Interactive
Knowledgebase.
Dazzle's Technical Resource Center can be reached 24 hours a day 7 days a week.
If you are calling for the first time, or if you are within your 30 day free technical support
window (includes the date of your first support call and the 29 days following), contact
Dazzle at [phone].
If you have extended beyond your free 30 day technical support window, contact Dazzle at
[phone] (charges apply). We highly recommend having your computer nearby when
calling to facilitate troubleshooting.
If you wish to contact Dazzle’s Technical Resource Center via fax, you may do so at
[phone].