User guide
Error Code
652
16
DBX 03 
255
No carrier detected on 
the LAN socket
CAUSE 1:  The LAN cable is disconnected
SOLUTION : Verify, reconnect or change the LAN 
cable 
CAUSE 2:  The switch or the router are faulty or 
turn off. The socket of switch or router are faulty or 
off
SOLUTION : Ask the network administrator/IT to 
verify the network devices (router and switch)
CAUSE 3:  LAN socket on the wall is faulty or off. 
The cabling is faulty
SOLUTION : Verify or ask the network administ-
rator/IT to verify the LAN socket on the wall and 
the cabling
CAUSE 4:  LAN socket of the mailing system is 
faulty or off
SOLUTION : Change the baseboard or the base
DBX 06 
010
User do not respect 
possibilities of the 
selected account 
mode
DBX 06 
011
Violation of account 
mode possibilities
DBX 06 
025
Technical error occur when system performs a request to account manager 
although accounting mode is not activated
DBX 06 
027
No restore point defi-
ned for this object
DBX 06 
028
Object already recor-
ded impossible to go 
back
DBX 06 
029
Supervisor rights 
requested for this 
action
DBX 06 
030
Somebody is already 
logged on the system
DBX 06 
031
Nobody's logged on 
the system
DBX 06 
032
Selection of a depart-
ment is mandatory to 
go further
Code Description Helpdesk On site










