User guide
Error Code
653
16
DBX 06 
033
Supervisor tries to cre-
ate a third level of sub-
groups. Groups aren't 
available on IS-420/
440 two levels on IS-
460/480
Create a compliant group structure with 2 levels
DBX 06 
034
The special group 
“root” have no parents 
group
DBX 06 
035 
Supervisor tries to cre-
ate a department wit-
hout entering a 
department / account 
number.
CAUSE:  The customer is creating a Department 
without entering an Account Number. 
SOLUTION: Add an Account Number. 
• Press "OK" to clear the message.
• Press the "Back" button. 
• Select the text box next to "Number".
• Using the alphanumeric keypad on the
control panel, enter the correct account
number. 
• Press "OK" twice. 
DBX 06 
037 
Supervisor try to cre-
ate a department / 
account without ente-
ring a name
Cause: The customer is creating a Department 
without entering an Account Name.
Solution: Add An Account Name.
1Press [OK] to clear the message.
2 Select the text box next to "Name".
3 Using the alphanumeric keypad on the
control panel, enter the correct account
name.
4Press [OK] twice.
DBX 06 
038
Supervisor tries to cre-
ate a department wit-
hout a too long name
Ask user to set a shorter 
name
Set a shorter name
DBX 06 
041
The Supervisor tries to 
create a new group or 
department but the 
maximum number of 
groups/department is 
reached
Delete some groups or departments before crea-
ting new ones
DBX 06 
043
The maximum amount 
of change on depart-
ments have been rea-
ched
Change the PSD/RAZ ram base
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