User guide

Error Code
657
16
DBX 06
094
Delete not authorize.
This is the last
account/department. If
customer want to do
not use account any-
more, only change
accounting mode
If customer wish to no more use account/depart-
ment, change the account mode. Use no account/
department mode
DBX 06
095
There is no depart-
ment on the server.
Please connect to
Neopost MAS server
application and add an
account.
Create an account on MAS server in order to be
able to use the system
DBX 06
096
This error appear if the
operator is disable on
MAS server side bet-
ween log in and batch
start
MAS Supervisor has to enable user and restart
system
DBX 06
097
This error appear if the
account is disable on
MAS server side bet-
ween logging and
batch start
MAS Supervisor has to
enable PSD and restart
system
Enable account on
MAS server and
restart system.
DBX 06
098
The PSD ID does not
belong to this FM or is
refused to be used by
Fusion. Please contact
MAS Supervisor. This
error appear if the
PSD is disable (Archi-
ved) on MAS server
side between logging
and batch start
MAS Supervisor has to
enable PSD and restart
system
Enable PSD on
MAS server and
restart system.
DBX 06
099
The account mode has
been changed to ope-
rator logging on MAS
server between con-
nection and batch start
1 Turn off and on and retry using user logging
pin code
2 MAS Supervisor has to roll back on previous
mode i.e. without user logging
DBX 06
100
There is no more or
not enough money for
this account.
•
MAS Supervisor has to change the franking
amount threshold
• use an another account if possible
DBX 06
101
Customer try to set a
too long department
number
Advice customer to use a
shorter department number
11 digits Max
Use a shorter
department num-
ber 11 digits Max
Code Description Helpdesk On site