User guide

Error Code
661
16
DBX 11
069
The operator exists
but has no associated
department. He can
not log on the FM.
In MAS software, associate at least one account
to the user.
DBX 11
070
The account has been
canceled between the
moment the list of
account displayed on
system and the
moment when the user
selected the account
In MAS software, Enable the canceled account in
MAS software or use an other account
DBX 11
071
The account has been
disable between the
moment the list of
account displayed on
system and the
moment when the user
selected the account
In MAS software, Enable the disabled account in
MAS software or use an other account
DBX 11
072
The account can only
be selected if an ope-
rator is already selec-
ted. We are in "with
operator" mode. The
account mode has
changed between the
moment the list of
account displayed on
system and the
moment when the user
selected the account,
from without user
mode to with user
In MAS software, Create user account for current
user in MAS software or return to without user
account mode.
DBX 11
073
The request contains
parameters invalid.
DBX 11
076
There is no user
logged on Neopost
MAS software for this
system
DBX 13
057
Incorrect PSD (Meter)
type is installed in the
machine.
Cause:
Incorrect PSD (Meter) type is installed in the mai-
ling machine.
The IM / IS-machines have two base model ran-
ges, the 300 series and the 400 series.
There are two types of PSDs; one for each model
range. If the 300 hundred series PSD is installed
in a 400 series base (or vice-versa) the error mes-
sage is displayed.
Solution:
Install the correct type PSD (Meter).
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