User guide

Error Code
687
16
DRA 00
022
The meter has been
disabled in TMS/
EPOC postal server
Contact Opco Back Office
DRA 00
023
Indicates meter not
checked into the pos-
tal server. Can happen
when moving accounts
etc
Contact Opco Back Office
DRA 00
024
Postage Finance Sys-
tem error
Contact Opco Back Office
DRA 00
025
ACH system is not
available
Contact Opco Back Office
DRA 00
026
Account shutoff Contact Opco Back Office
DRA 00
027
Account shutoff Contact Opco Back Office
DRA 00
028
Invalid model for serial
range
Contact Opco Back Office
DRA 00
029
Installation not com-
pleted
DRA 00
030
Invalid Order Valida-
tion
DRA 00
031
Account#/Serial# cur-
rently unavailable
Contact Opco Back Office
DRA 00
032
The PSD not attached
to account
Contact back office
DRA 00
042
Dpag Transaction Pro-
cessing In Progress
DRA 00
043
Dpag Transactions In
Error
DRA 02
012
Time adjustment bet-
ween server and PSD
is more than 32767
seconds
Customer is blocked ?
if Yes, arrange a PSD swap
DRA 03
001
Postal server is not
available
Retry your connection later
DRA 04
000
Die number sent by
device is not declared
in server
Contact OLS Back office to check die number and
serials
Code Description Helpdesk On site