User guide

Error Code
691
16
DWA 02
002
The Dynamic scale
analog / digital conver-
ter detects an error
during the initialization
1 Ask the customer to
power Off, then On the
machine (or unplug)
If it fails, then prepare a
tech visit to replace the
Dynamic Scale main board
Replace the Dyna-
mic Scale main
board
DWA 02
003
In service mode:
during calibration the
Dynamic scale detects
a wrong weight
1 there is a default in the weighing platform, "lb" is
selected instead of "kg”
2 If not Take out the weight
3 power Off, then On
4 Restart the calibration
5 If not solved, the load cell may be damaged,
and need to be replaced,
DWA 02
005
service mode, during
calibration, the Dyna-
mic scale detects
some weight (calibra-
tion failed)
1 please Take out the envelope or the weight
2 power Off, then On the machine (or unplug)
3 then retry the calibration
4 If not solved, the load cell may be damaged,
and need to be replaced,
DWA 02
006
the weight on the
Dynamic scale is too
heavy: over 1000gr or
2lbs
1 Take out the envelope
2 Press the OK key to clear the message - to mail
it with the weight platform and use a label
DWA 02
007
the weight on the
Dynamic scale is too
light: less than 3gr or
0,1oz
1 Take out the envelope
2 Press the OK key to clear the message
3 Mail it with the weight platform and use a label
or in "weighing Off"
DWA 04
000
the dynamic scale
"thickness" sensor
detects a negative
value:
1 Take out the envelope
2 Press on OK key to clear the error
If it is still occurring, may be the sensor needs to
be replaced ( the sensor cabling may be inverted,
etc..)
DWA 04
001
the dynamic scale
"thickness" sensor
value is above the
maximum: over 16mm
1 Take out the envelope
2 Mail it with the Weigh Platform instead
If it occurs again, maybe, the thickness sensor is
damaged and needs to be replaced
DWA 04
002
the dynamic scale
"thickness" sensor
value is not at "0"
when a batch starts
1 Take out the envelope
2 Mail it with the Weigh Platform instead
If it occurs again, maybe, the thickness sensor is
damaged and needs to be replaced warning !:
envelopes may be measured with an undue lower
value
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