User guide
Error Code
693
16
DWA 01 
007
the "dynamic scale 
oversize"sensor is 
masked during weig-
hing phase
Ask customer to try with 
change on selection on 
feeder
1 Check gap bet-
ween envelope is 
enough - most pro-
bably an envelope 
is in the oversize 
sensor area
If not, the sensor is 
damaged and need 
some repair 
DWA 01 
008
the "Zero weight"of the 
dynamic scale is out of 
valid measure (+/-0.2g 
TBC)
1 Take out the envelope on the dynamic scale
2 Check if nothing disturb it (fan, envelope resi-
due, weak table, somebody is leaning on it, etc..) 
then press on OK key to clear the error 
DWA 01 
009
 the "dynamic scale 
entry" sensor is activa-
ted when the batch 
starts
1 Take out the envelope
2 Press on OK key to clear the error
If it is still occurring, may be the sensor needs to 
be replaced
DWA 01 
010
 the dynamic scale 
"oversize" sensor is 
activated when the 
batch starts
1 Take out the envelope
2 Press on OK key to clear the error if it is still 
occurring, may be the sensor is activated by some 
light around the machine ( lamp, sun, etc..): ask 
to check , Take out , hide etc..
Iif it is still occurring, may be the sensor needs to 
be replaced: 
DWA 02 
000
the Dynamic scale 
detects a weight of 
more than +/- 400gr 
during the initialization
1 Take out the envelope
2 Power Off, then On the machine (or unplug) 
If it is still occurring, may be the dynamic scale 
needs to be recalibrated or the load cell to be 
replaced: 
DWA 02 
001
the base board, load 
cell or cabling in bet-
ween is most probably 
damaged 
1 Ask the customer to 
power Off, then On the 
machine (or unplug) 
2 If it fails again, then pre-
pare a tech visit to replace 
the Dynamic Scale main 
board, cable or the load 
cell 
Replace the Dyna-
mic Scale main 
board, cable or the 
load cell 
DWA 02 
002
the Dynamic scale 
analog / digital conver-
ter detects an error 
during the initialization 
1 Ask the customer to 
power Off, then On the 
machine (or unplug)
2 If it fails, then prepare a 
tech visit to replace the 
Dynamic Scale main board
Replace the Dyna-
mic Scale main 
board
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