User guide

Error Code
694
16
DWA 02
003
in service mode:
during calibration the
Dynamic scale detects
a wrong weight
1 there is a default in the weighing platform, "lb" is
selected instead of "kg”
2 If not Take out the weight
3 power Off, then On
4 Restart the calibration
5 If not solved, the load cell may be damaged,
and need to be replaced,
DWA 02
005
service mode, during
calibration, the Dyna-
mic scale detects
some weight (calibra-
tion failed)
1 please Take out the envelope or the weight
2 power Off, then On the machine (or unplug)
3 then retry the calibration
4 If not solved, the load cell may be damaged,
and need to be replaced,
DWA 02
006
the weight on the
Dynamic scale is too
heavy: over 1000gr or
2lbs
1 Take out the envelope
2 Press the OK key to clear the message - to mail
it with the weight platform and use a label
DWA 02
007
the weight on the
Dynamic scale is too
light: less than 3gr or
0,1oz
1 Take out the envelope
2 Press the OK key to clear the message
3 Mail it with the weight platform and use a label
or in "weighing Off"
DWA 04
000
the dynamic scale
"thickness" sensor
detects a negative
value:
1 Take out the envelope
2 Press on OK key to clear the error
3 If it is still occurring, may be the sensor needs to
be replaced ( the sensor cabling may be inverted,
etc..)
DWA 04
001
the dynamic scale
"thickness" sensor
value is above the
maximum: over 16mm
1 Take out the envelope
2 Mail it with the Weigh Platform instead
3 If it occurs again, maybe, the thickness sensor is
damaged and needs to be replaced
DWA 04
002
the dynamic scale
"thickness" sensor
value is not at "0"
when a batch starts
1 Take out the envelope
2 Mail it with the Weigh Platform instead
3 If it occurs again, maybe, the thickness sensor is
damaged and needs to be replaced warning !:
envelopes may be measured with an undue lower
value
DWA 05
000
No status change of
the dynamic scale
motor encoder (inter-
nal sensor)
1 Take out envelopes in the
machine if any -
2 power Off, then On the
machine (or unplug)
3 If this message appears
again:
4 Ask the operator to Take
out the Dynamic Scale
5 Mail temporarily with the
Weigh Platform instead,
Check motor enco-
der/ motor/belt/main
board/motor con-
nectors
Code Description Helpdesk On site