User manual

DCLCD DCL24 Page45
LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor
and is only valid when purchased from an Authorized Reseller, only on new and non-refurbished
product, and available to customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below
for the DCLCD Extended Service warranty.
DCLCD’s Responsibility
DCLCD Displays purchased in the United States are warranted to be free from defects in materials or
workmanship for a period of one (1) year from the date of their original retail purchase. If the unit fails
to conform to this warranty, we will service the monitor using new or refurbished parts.
Service Labor
During a period of one (1) year from the effective warranty date, DCLCD will provide, when needed,
service labor to repair a manufacturing defect at DCLCD’s own Service Center. To obtain warranty
service in the Untied States, you must first call our Customer Support at [phone]. The
determination of service will be made by DCLCD Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO DCLCD WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured replacements for defective parts will be used for repairs by DCLCD at its
designated Service Center for one (1) year from the effective warranty date. Such replacement parts
are warranted for the remaining portion of the original warranty period.
Service
During the one (1) year warranty period, DCLCD will, at its option and sole discretion, repair or replace
defective parts, including replacement of the entire Panel. The Customer will be required to ship the
unit to the Service Center indicated at the time Customer Support is contacted to make the necessary
repairs, you are responsible for all transportation charges to the service facility. DCLCD is NOT
responsible for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized DCLCD service facility you must use the original carton
box and packing material or an equivalent as designated by DCLCD.
Not Covered
This warranty does not cover defects, malfunctions or failures resulting from shipping or transit
accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power
supplies, operation with faulty associated equipment, modification, alteration, improper servicing,
tampering or normal wear and tear or TVs on which the serial number has been removed or defaced.
Image Sticking caused by operating at excessive brightness levels for extended periods or
mishandling are not covered by this warranty.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN
DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL
LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR
NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE
DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE
DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS OR
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW