Comparison Chart

TROUBLESHOOTING (CONTINUED):
Manual shutdown (if it becomes necessary to turn off heater without using the remote):
1. Switch the power to “OFF” or,
2. Open the circuit breaker that supplies power to the heater.
3. Wait for flame to extinguish completely before restoring power to the circuit again.
Note: It will be necessary to use the remote to start the heater again after a manual shutdown.
HOW TO OBTAIN SERVICE:
For warranty service, contact DCS Customer Care Center at [phone]. Before you call, please have the
following information ready:
■ Model Number
■ Serial Number
■ Date of installation
■ A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction,
please email us at: [e-mail]
or write:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
www.dcsappliances.com
Before you call for service:
1. Is the circuit breaker tripped or the fuse blown?
2. Is there a power outage in the area?
3. Replace the battery in the transmitter.
4. Check for any sounds like clicking or humming coming from the remote control unit with power
turned on.
5. Turn off the power supply for 5 minutes and restart.
6. Check heater troubleshooting guide that came with your heater.