Installation guide
PowerSeries - PC1616/PC1832/PC1864
Trouble Cause Troubleshooting
Trouble [5] Zone Fault (Cont.)
One or more wireless devices have not 
checked in within the programmed time
• If the trouble occurs immediately, a conflict with a hard wired 
zone exists:
• The zone being used is already assigned to a PC5108 zone 
expander
• The zone being used is assigned as a keypad zone
• Perform a Module Placement Test – Program Section [904] and 
verify the wireless device is in a good location.
• If bad test results occur, test the wireless device in another 
location
• If the wireless device now tests good, the original mounting 
location is bad
• If the wireless device continues to give bad test results 
replace the wireless device
A short circuit is present on one or more 
zones with double end-of-line resistors 
enabled
• Remove the wire leads from Z and COM terminals and measure 
the resistance of the wire leads.
• A short circuit indicates a short in the wiring.
• Connect a 5.6K resistor (Green, Blue, Red) across the Z and 
COM terminals. 
• Verify the trouble condition clears.
Trouble [6] Zone Tamper    Press [6] to determine specific zones with a tamper trouble
A tamper condition is present on one or 
more wireless devices
• Perform a Module Placement Test –Section [904]
• Violate, then restore the tamper:
• If no test result then replace wireless device
An open circuit is present on one or more 
zones with double end-of-line resistors 
enabled
• Remove the wire leads from Z and COM terminals.
• Measure the resistance of the wire leads. 
• Open circuit indicates a break in the wiring.
• Connect a 5.6K resistor (Green, Blue, Red) across the Z and 
COM terminals. 
• Verify the trouble condition clears.
Trouble [7] Wireless Device Low Battery/Delinquency Press [7] to toggle through specific device troubles.
1st press 
– Wireless Zones
2nd press
– Handheld Keypads
3rd press 
– Wireless Keys
4th press 
– RF Delinquency
One or more wireless devices has a low 
battery or is delinquent 
NOTE: The event will not be logged to 
the event buffer until the wireless device 
low battery delay time expires
• Program Section [377] Opt 9
Replace battery for zones with low battery trouble. Perform walk test to 
ensure zone is functioning if zone is delinquent. 
NOTE: Replacing batteries will cause a tamper. Replacing cover will 
restore the tamper causing the associated reporting codes to be sent 
to the Central Station.
Trouble [8] Loss of Clock/Date
The main panel internal clock is not set To program the time and date:
• Enter [✱][6][Master Code] then Press [1]
• Enter the time and date (in military) using the following format: 
HH:MM MM/DD/YY
Example. 
For 6:00 pm, June 29, 2005 
Enter: [18] [00] [06] [29] [05]










