User's Manual

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Yourdevicedoesnotturnon
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Whenthebatteryiscompletelydischarged,yourdevicewillnotturnon.Fullycharge
thebatterybeforeturningonthedevice.
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Callsarenotconnected
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 Ensurethatyouhaveaccessedtherightcellularnetwork.
 Ensurethatyouhavenotsetcallbarringforthephonenumberyouaredialling.
 Ensurethatyouhavenotsetcallbarringfortheincomingphonenumber.
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Otherscannothearyouspeakingonacall
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 Ensurethatyouarenotcoveringthebuilt‐inmicrophone.
 Ensurethatthemicrophoneisclosetoyourmouth.
 Ifusingaheadset,ensurethatitisproperlyconnected.
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Yourdevicedisplaysnetworkorserviceerrormessages
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 When you are in areas with weak signals or poor reception, you may lose
reception. Move to another area and try again. While moving, error messages
mayappearrepeatedly.
 You cannot access some options without a subscription. For more information,
contactyourserviceprovider.
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AcellularnetworkortheInternetisoftendisconnectedoraudio
qualityispoor
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 Ensurethatyouarenotblockingthedevice’sinternalantenna.
 When you are in areas with weak signals or poor reception, you may lose
reception. You may have connectivity problems due to issues with the service
provider’sbasestation.
 Movetoanotherareaandtryagain.
 Whenusingthedevicewhilemoving,wirelessnetworkservicesmaybedisabled
duetoissueswiththeserviceprovider’snetwork.
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Whenyouturnonyourdeviceorwhileyouareusingthedevice,itpromptsyouto
enteroneofthefollowingcodes:
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 Password: When the device lock feature is enabled, you must enter the