User Manual

18
PROBLEM CAUSE SOLUTION
Odors and colored water When the appliance is new At rst use, the appliance will have an odor,
which will dissipate within a few hours of initial
use. The color in the water will also dissipate after
a few uses.
Algae or mold due to moist parts. In very
damp conditions, algae may form due to
moisture
Check the Honeycomb Cooling Pad (A12), water
tank (A7) and other cooler parts. If you see mold
spots or algae issue, use a damp cloth to wipe
away the algae until all spots have disappea-
red. Make sure all parts are clean and dry before
storage. Contact Customer Service if problem
persists. If the Honeycomb Cooling Pad (A11) has
algae or mold, change it with a new one
Remote control does not work Remote control battery is incorrectly in-
serted in the battery compartment
Check the battery is correctly inserted fol-
lowing the polarity guide inside the battery
compartment.
Remote control battery is exhausted Replace with a new battery
Damaged remote control If replacing new battery in the correct position
does not work, contact Customer Service
The unit does not respond Damaged control panel on unit Try to activate the unit with the remote control
If the unit responds, then the control panel on
the unit may be experiencing problems: contact
Customer Service
If neither the remote control or the control panel
is working, contact Custoner Service
If “Cooler/Humidier” indicator
ashes and unit beeps
Because of no water in the tank Fill tank above MIN mark with water