Fryer User Manual
HIGH EFFICIENCY DECATHLON SERIES GAS FRYERS 
CHAPTER 1: SERVICE PROCEDURES 
1-36 
1.9 Troubleshooting Guides 
The following troubleshooting guides are intended to assist service technicians in quickly isolating 
the probable causes of equipment malfunctions by following a logical, step-by-step process. 
PROBLEM 
PROBABLE CAUSES  CORRECTIVE ACTION 
Burner will not ignite. 
Light in ON/OFF switch 
is not illuminated. 
A.  ON/OFF switch is off.  A.  Turn ON/OFF switch on. 
ON/OFF switch is on, 
b
ut the switch light is not 
illuminated. 
A.  No voltage at switch.  A.  Ensure line voltage is present at the 
switch. 
ON/OFF switch is on and 
the switch light is 
illuminated, but there is 
no output to gas valve. 
A.  Drain microswitch circuit (filter-
equipped units) is open. 
A.  Ensure drain valve is fully closed and 
microswitch is functioning. Replace 
microswitch if defective. 
B.  Voltage is present at ON/OFF switch, 
but continuity of the switch in ON 
position is not "0.” 
B.  ON/OFF switch is defective. Replace 
switch with a known working switch. 
C.  Continuity of thermostat is not "0" (oil 
temperature is at least 15°F below 
electronic thermostat setting). 
C.  Thermostat(s) is/are defective. 
Replace defective thermostat with a 
known working thermostat. 
D.  Gas valve is suspect.  D.  Go to "No burner flame" section. 
No burner flame. 
C.  Gas valve is known to be good, but 
there is not 24 VAC (120VAC on 
systems so equipped) at the gas valve 
terminals. 
D.  Inspect electronic sensor (while still in 
frypot) for damage. Replace if bent, 
dented, or cracked. Inspect leads for 
fraying, burning, breaks, and/or kinks. 
If found, remove and replace 
thermostat(s). Remove leads from 
terminal block, allow oil to cool 15°F 
(8°C) below thermostat setting, and 
check continuity. If continuity is not 
"0,” then thermostat has failed. 
Replace thermostat(s). 
Fluctuating or erratic 
lighting of burner flame. 
A.  Incoming gas supply pressures are not 
within range [Natural- 6-14" W.C. 
(1.49-3.49 kPa); Propane- 11-14" 
W.C. (2.74-3.49 kPa)] 
A.  Inspect gas supply to fryer. Repair 
and/or replace faulty components 
(defective supply shut-off valves, 
incorrect piping size, etc.) 
B.  Air in gas supply lines (new 
installation). 
B.  Allow unit to cycle on and off for 
approximately 30 minutes to force air 
from gas manifold and lines. 
Electronic/operating 
thermostat will not adjust 
to correct temperature. 
A.  Electronic/operating thermostat is out 
of calibration. 
A.  Calibrate electronic/operating 
thermostat. Replace if calibration is 
not possible. 










