Warranty

ELIGIBILITY
Universal Consumer Products, Inc. (the “Warrantor”) is pleased to extend this warranty to you, the original consumer/end user
(the “Consumer”) of the Deckorail product. This warranty is valid for Deckorail Aluminum Balusters and Tempered Glass Balusters
(“Railing Product”) use in standard residential applications, and may not be assigned or transferred by you.
WARRANTY PERIOD
Warrantor, at its sole option, will replace or refund the purchase price for any Aluminum Baluster Product used in decking/railing
application where the coated surface chips, cracks, chalks or peels for a period of ten (10) years from purchase date. Warrantor will
also, at its sole option, replace or refund a prorated portion of the purchase price for any manufacturing defects in any tempered
glass material used in a decking/railing application for a period of ten (10) years from purchase date.
This Warranty does not cover costs of installation, removal or reinstallation. Warrantor’s sole obligation is limited to a refund or
replacement of the Railing Product, and Warrantor shall have no further liability or obligation except as expressly stated herein.
If a claim is made under this Warranty on a product that is no longer available, Warrantor reserves the right to provide a similar
product of equivalent quality and value.
LIMITATIONS ON WARRANTY
The Warranty does not apply to any product that:
Is damaged by physical abuse, acts of God, acts of war, or other chemical or biological factors.
Has not been installed in accordance with Warrantor’s installation guidelines and local building codes.
Has been abused, or placed under or subjected to abnormal residential use conditions.
Has been used, modified or otherwise treated in any manner other than as intended by Warrantor.
Has been stored improperly prior to installation, resulting in excess exposure to moisture.
Has been subjected to welding, bending, drilling, cutting or other fabrication not called for in Warrantor’s installation guidelines.
Has been exposed to a corrosive environment including the use of adhesive tapes, sealants or mastics in direct contact
with the coated product.
Is damaged by continuous exposure to salt water conditions when installed within one (1) mile of any coastal salt water.
Failure to follow any restrictions or warnings supplied with the product shall make this Warranty null and void and of no further effect. Warrantor
reserves the right to investigate any claim and to inspect the materials for which the claim is made. Any construction or use of product must be
in accordance with local zoning and/or building codes. The Consumer assumes all risk and liability associated with the construction or use of this
product. The Consumer or contractor should take all necessary steps to ensure the safety of everyone involved in the project, including, but not
limited to, wearing the appropriate safety equipment.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion of incidental or consequential
damages, so the limitations and exclusions herein may not apply to you. This Warranty gives you specific legal rights, and you may also
have other rights that vary from state to state.
WARRANTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR OWNERSHIP OF THIS PRODUCT.
CLAIM PROCEDURE
To make a claim under this Warranty, the Consumer must, within ninety (90) days of actual or constructive notice of damage
covered by this Warranty, do the following:
1. Prepare a letter that includes the following information:
A list of the number of pieces and the size of each piece for which the claim is made.
Proof of Purchase of the product, as shown on the original invoice or receipt.
Proof of Warranty, as evidenced by the original UPC or end-tag from the product, or a copy of the mark on the product.
2. Mail the above information to: Universal Consumer Products, Inc.
Warranty Information
2801 East Beltline NE, Grand Rapids, MI 49525
WARRANTOR DOES NOT MAKE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OF THE PRODUCT FOR A PARTICULAR PURPOSE.
THERE ARE NO OTHER WARRANTIES THATEXTEND BEYOND THE DESCRIPTION IN THE FACE HEREOF.
Baluster Warranty
DeckoRail.com
©2014 Universal Forest Products, Inc. All rights reserved. DeckoRail is a trademark of Universal Forest Products, Inc. 7768_6/14

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