Warranty Guide

ELIGIBILITY
Universal Consumer Products, Inc. (the “Warrantor”) is pleased to extend this Warranty to you, the original consumer/end user (the “Consumer”) of the Deckorators
product. This Warranty is valid for Deckorators Aluminum Railing, Aluminum Balusters and Scenic (tempered glass) Balusters (“Railing Product”) used in standard
residential applications, and may not be assigned or transferred by you.
LIMITED LIFETIME WARRANTY
Warrantor, at its sole option, will replace or refund a prorated portion of the purchase price for any Deckorators Aluminum Railing Product used in a
decking/railing application where the coated surface chips, cracks, checks, chalks or peels. Warrantor will also, at its sole option, replace or refund a
prorated portion of the purchase price for any manufacturing defects in any tempered glass material or aluminum extrusion for your Deckorators Aluminum
Railing Product used in a decking/railing application.
This Warranty does not cover costs of installation, removal or reinstallation. Warrantor’s sole obligation is limited to a prorated refund or replacement of
the Deckorators Aluminum Railing Product, and Warrantor shall have no further liability or obligation except as expressly stated herein. If a claim is made
under this Warranty on a product that is no longer available, Warrantor reserves the right to provide a similar product of equivalent quality and value.
LIMITATIONS ON WARRANTY
The Warranty does not apply to any product that:
• Isdamagedbyphysicalabuse,actsofGod,actsofwar,orotherchemicalorbiologicalfactors.
• HasnotbeeninstalledinaccordancewithWarrantor’sinstallationguidelinesandlocalbuildingcodes.
• Hasbeenabused,orplacedunderorsubjectedtoabnormalresidentialuseconditions.
• Hasbeenused,modifiedorotherwisetreatedinanymannerotherthanasintendedbyWarrantor.
• Hasbeenstoredimproperlypriortoinstallation,resultinginexcessexposuretomoisture.
• Hasbeensubjectedtowelding,bending,drilling,cuttingorotherfabricationnotcalledforinWarrantor’sinstallationguidelines.
• Hasbeenexposedtoacorrosiveenvironmentincludingtheuseofadhesivetapes,sealantsormasticsindirectcontactwiththecoatedproduct.
• Isdamagedbycontinuousexposuretosaltwaterconditionswheninstalledwithinone(1)mileofanycoastalsaltwater.
Failure to follow any restrictions or warnings supplied with the product shall make this Warranty null and void and of no further effect. Warrantor reserves
the right to investigate any claim and to inspect the materials for which the claim is made. Any construction or use of product must be in accordance with
local zoning and/or building codes. The Consumer assumes all risk and liability associated with the construction or use of this product. The Consumer
orcontractorshouldtakeallnecessarystepstoensurethesafetyofeveryoneinvolvedintheproject,including,butnotlimitedto,wearingtheappropriate
safety equipment.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion of incidental or consequential damages, so
the limitations and exclusions herein may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary
fromstatetostate.WARRANTORSHALLNOTBELIABLEFORANYINCIDENTALORCONSEQUENTIALDAMAGESARISINGOUTOFTHEUSE
OROWNERSHIPOFTHISPRODUCT.
CLAIM PROCEDURE
To make a claim under this Warranty, the Consumer must, within ninety (90) days of actual or constructive notice of damage covered by this Warranty, do
the following:
(1)Preparealetterthatincludesthefollowinginformation:
 • Alistofthenumberofpiecesandsizeofeachpieceforwhichtheclaimismade.
 • ProofofPurchaseoftheproduct,asshownontheoriginalinvoiceorreceipt.
 • ProofofWarranty,asevidencedbytheoriginalUPCorend-tagfromtheproduct,oracopyofthemarkontheproduct.
(2)Mailtheaboveinformationto: 
Universal Consumer Products, Inc. , Warranty Information
2801EastBeltlineNE,GrandRapids,Michigan49525
©2009 Universal Forest Products, Inc. All rights reserved. www.deckorators.com
Aluminum Railing and Baluster
Lifetime Limited Warranty
5786_3/11
WARRANTOR DOES NOT MAKE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OF THE PRODUCT FOR A
PARTICULAR PURPOSE. THERE ARE NO OTHER WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION IN THE FACE HEREOF.
Prorated Refund Schedule:
Percentageoforiginalpurchaseprice  Yearssincepurchase
100%      1-7
50%      8-10
25%      11ormore