Warranty Guide
ELIGIBILITY
UFP Warranty Corporation (the “Warrantor”) is pleased to extend this Warranty to you, the original Consumer of the MPVC composite
rail (“Product/s”). This Warranty is valid for original Consumers of Composite Railing material used in standard single family residential
dwellings and may not be assigned or transferred by you. This Warranty only applies to product purchased and installed in the United
States or Canada.
25-YEAR STRUCTURAL LIMITED WARRANTY
Warrantor will, at its option, either replace or refund the appropriate prorated portion of the purchase price as set forth in the “Prorated
Refund Schedule” below for any product/s used in a railing application that splinters, corrodes or becomes structurally unfit due to rot,
warp, cupping, checks or damage caused by termites or fungal decay within 25 years from the date of purchase.
25-YEAR LIMITED WARRANTY – STAIN RESISTANCE
Warrantor will, at its option, either replace or refund the appropriate prorated portion of the purchase price as set forth in the “Prorated
Refund Schedule” below for any product/s used in a residential railing application that exhibits permanent staining in the first 25 years
from the date of purchase when exposed to food and beverage spills, including wine, tea, coffee, fruit punch, sodas, catsup, salad oils,
barbeque sauces, mustard and other other food- or beverage-related items that would typically be present on a residential deck or porch.
This Warranty will only apply if an attempt is made by Consumer to remove any such spill from the material with water and mild household
cleaners within forty-eight (48) hours of exposure to the surface, and such attempt is unsuccessful. Staining as a result of spilled abrasive
compounds of acidic or basic pH, strong solvents, oil-based paints or stains, metallic rust and other abnormal items not commonly used
on a residential deck are not covered under this Warranty.
25-YEAR LIMITED WARRANTY – FADE RESISTANCE
Warrantor will, at its option, either replace or refund the appropriate prorated portion of the purchase price as set forth in the “Prorated
Refund Schedule” below for any product/s used in a residential railing application that exhibits “Excessive Color Fade” within the first 25
years from the date of purchase. Excessive Color Fade is defined as a change in color greater than five (5) Delta E (CIE) when calculated
according to ASTM D2244 for all non-variegated color surfaces. Excessive Color Fade for variegated color surfaces is defined as an
unreasonable amount of color change in excess of “Normal Weathering.”
PRORATED REFUND SCHEDULE
Years since purchase Percent purchase price covered
Years 0 - 6 100%
Years 7 - 10 80%
Years 11 – 14 60%
Years 15 – 18 40%
Years 19 – 21 20%
Years 22 – 25 10%
LIMITATIONS ON WARRANTY
Stain Limitations: Product/s are not stain-proof. Care must be taken to remove all food, beverage and other spilled materials with water
and a mild household cleaner within forty-eight (48) hours of exposure. Stains resulting from spilled abrasive compounds of acidic or
basic pH, strong solvents, oil-based paints or stains, metallic rust and other abnormal items not commonly used on a residential deck
are excluded from coverage under this Warranty; Excluded stains include but are not limited to pet or human bodily fluids such as blood,
vomit, urine or feces, and fungicides, bactericides, biocides and chemical-based plant food. Mold and mildew can settle and grow on any
outdoor surface and, if not properly cleaned, can stain that surface. Staining associated with mold or mildew that is not properly cleaned
within one week of first appearance is not covered under this Warranty. If stains persist, you will be required to produce documentation
that you attempted to have the product/s professionally cleaned at least one time prior to making a claim under this Warranty.
Fade Limitations: No railing material is fade-proof when exposed to sunlight and other common atmospheric conditions. Normal
Weathering is to be expected over the life of the product and is not covered under this Warranty. Normal Weathering is defined as
exposure to sunlight and extremes of weather and atmosphere that will cause any colored surface to gradually fade, chalk, oxidize, or
accumulate dirt or stains.
General Limitations: Warrantor shall not be liable for any incidental or consequential damages arising out of the use or ownership of this
product/s. Some states do not allow limitations on how long an implied Warranty lasts and/or do not allow the exclusion of incidental or
United States and Canada MPVC
Composite Railing Limited Warranty