Hinkley Warranty

Deckorators
®
by Hinkley Lighting products have been manufactured under the highest standards of quality and workmanship. All
Deckorators
®
by Hinkley Lighting fixtures are warranted against defects in materials and workmanship for a period of five (5) years, subject
to certain conditions and exclusions, from the date the product was shipped to the original end use purchaser.
WHAT HINKLEY WILL DO:
Hinkley will, at its election, repair, replace or make appropriate adjustment where Hinkley’s inspection (or inspection by Deckorators on
Hinkley’s behalf) discloses any such defects occurring in normal usage within the applicable time period above, subject to the following
conditions and exclusions.
WHAT IS NOT COVERED:
The following costs, expenses and damages are not covered by the provisions of this limited warranty: (i) labor costs including, but not
limited to, such costs as the removal and reinstallation of Product; (ii) shipping and freight expenses required to return Product to Hinkley.
ORIGINAL USER:
All warranties only apply to the original end use purchaser and original installation of Products. This warranty is not transferable.
THE PROVISIONS OF THIS WARRANTY DO NOT APPLY TO PRODUCTS:
(i) used in commercial applications; (ii) used for purposes for which they are not designed or intended; (iii) which have been subjected to
alteration, abuse, misuse, negligence or accident; (iv) which have been improperly stored, installed, maintained or operated; (v) which have
been used in violation of written instructions provided by Hinkley; (vi) which have been subjected to improper temperature, humidity or other
environmental conditions; or (vii) which, based on Hinkley’s examination, do not disclose to Hinkley’s satisfaction non-conformance to the
warranty. Additionally, this warranty DOES NOT COVER scratches, abrasions, or deterioration due to the use of paints, solvents, chemicals
or abrasive cleaning techniques.
THE ABOVE WARRANTIES ALSO DO NOT APPLY IF:
• The original bill of sale, delivery date, or product number cannot be verified.
• The parts claimed to be defective are not returned for inspection if so requested by Hinkley.
• The product is not in the possession of the original end use purchaser.
TO OBTAIN WARRANTY SERVICE:
Within 90 days of actual or constructive notice of damage covered by this Limited Warranty, please do the following:
1. Assemble the following information:
a. A list of the Products for which the claim is made.
b. Proof of Purchase of the Product, as shown on the original invoice or receipt.
c. Proof of Warranty, as evidenced by the original product label, or a copy of the mark on the Product.
2. Mail the above information to: Deckorators by Hinkley Lighting
c/o UFP Warranty Corporation
2801 East Beltline NE
Grand Rapids, MI 49525
FINISH WARRANTY EXCLUSIONS:
• Outdoor Finishes: Finishes for fixtures installed outdoors are subject to change due to prolonged exposure to sunlight, pollutants and other
environmental conditions. Metal finishes on outdoor fixtures will naturally mature over time, changing in appearance and creating a living
finish. Painted finishes on outdoor fixtures may naturally fade over time, depending on the fixture’s exposure to the outdoor elements. Thus,
any claim for fading, discoloration or “patina” of a finish on an outdoor fixture is not applicable to the above warranty. See the “Finish Care
& Cleaning” instructions below for proper care and maintenance of your fixture.
• Coastal Environments: The environment within ten miles of a sea coast can be extremely corrosive. Even with the appropriate maintenance,
products installed in this environment will typically deteriorate more than products installed in a less severe environment. Some corrosion
and/or deterioration is considered “normal wear” in this environment. Thus, any claim for finish failures or for corrosion of other components
due to coastal environment conditions is not applicable to the above warranty.
Deckorators
®
By Hinkley Lighting
Limited Warranty