Warranty

Through purchase, customer agrees and accepts that any and all claims shall be limited to the original
purchase price of the product, less shipping cost. DeckWise® shall reserve the right, at its sole option, to
either refund the original purchase price of the claimed solid hardwood deck tile material or replace
claimed boards. Purchaser agrees to supply DeckWise® Company adequate high-resolution photographs
and sample documentation of claimed material said to be affected by rot.
Claim shall be limited to affected solid hardwood deck tiles only. Claim for loss of use, construction,
deconstruction labor, or any other said expenses/losses shall not be covered. No other warranties are
hereby made, neither written nor verbal, to our solid hardwood deck tiles.
Failure to follow the instructions, requirements and recommendations or warnings provided with
DeckWise® solid hardwood deck tiles shall make the warranty invalid. DeckWise® reserves the right to
investigate any claim. Deck tile applications using this product must comply with all local zoning and/or
building codes. DeckWise® does not assume any risk or liability associated with the use of solid
hardwood deck tiles or any other products original purchaser has received or used. Wearing proper
safety equipment and other necessary precautions should be taken to ensure the safety of everyone
involved in the project.
This warranty is subject to revision without notice. DeckWise®, The Ipe Clip® Fastener Company, LLC’s
liability is limited to the purchase price of this product.
Warranty Registration:
To be eligible to make a warranty claim you must have completed the warranty registration here on the
website. www.DeckWise.com/warranty
Make Your Claim:
Prepare a letter with the following information for replacement product: online warranty registration
card properly registered within 60 days of purchase (can be printed and mailed or faxed), proof of
purchase (copy of receipt) with location and date of purchase, reason for the claim and the quantity and
model name. Please email to [e-mail], contact us or fax to 941-896-9858.