Warranty Guide

Through purchase, customer agrees and accepts that any and all claims shall be limited to the original
purchase price of the product, less shipping cost. Purchaser agrees to supply DeckWise®, The Ipe Clip®
Fastener Company, LLC, adequate high-resolution photographs and sample documentation of claimed
material said to be affected by rot.
This warranty does not cover damages from improper application, abuse, alteration, disasters, misuse
and treatment in a manner other than as intended. Warrantor’s lone obligation is limited to
replacement of the deck tiles or trim pieces and Warrantor shall have no further liability or obligation
except as purposely stated in this document. This warranty does not cover costs of removal, installation,
reinstallation, decking materials, installation tools, and assumes no loss of use, liability for incidental or
consequential damages.
Failure to follow the instructions, requirements and recommendations or warnings provided with the
DeckWise® solid hardwood deck tiles shall make the warranty invalid. DeckWise®, The Ipe Clip® Fastener
Company, LLC reserves the right to investigate any claim. Decking applications using this product must
comply with all local zoning and/or building codes. DeckWise®, The Ipe Clip® Fastener Company, LLC,
does not assume any risk or liability associated with the use of DeckWise® hardwood deck tiles or trim
pieces. Wearing proper safety equipment and other necessary precautions should be taken to ensure
the safety of everyone involved in the project
Warranty Registration:
To be eligible to make a warranty claim you must purchase from an authorized DeckWise®
dealer/reseller; you must properly register and submit the online warranty registration form at
www.DeckWise.com/warranty/register.html within 45 days of purchase.
Make Your Claim:
Prepare a letter with the following information for replacement product: your online warranty
registration form receipt that was emailed to you after registration; proof of purchase (copy of receipt);
and reason for the claim. Please email to [e-mail].
This warranty is subject to revision without notice. DeckWise®, The Ipe Clip® Fastener Company, LLC’s
liability is limited to the original purchase price of this product.