Warranty Guide

DeckWise®, The Ipe Clip® Fastener Company, LLC
Deck Tile Connector Limited Warranty
Thank you for purchasing our deck tile connectors. We are confident you will be happy with the quality
and performance of our products and we are proud to offer to the original purchaser a non-transferable
limited warranty. Please refer to our terms and conditions for details.
Terms and Conditions:
DeckWise®, The Ipe Clip® Fastener Company, LLC warrants that at the time of sale by an authorized
dealer, the components of the Deck Tile Connectors to be free of defects in material and workmanship
in accordance with the terms. This will cover material defects resulting in failure of the deck tile
connectors for residential and commercial applications. THIS LIMITED WARRANTY IS ISSUED IN LIEU OF
EVERY OTHER EXPRESSED AND ALSO IMPLIED WARRANTIES, COUNTING THE WARRANTY OF FITNESS, AS
WELL AS EXPRESSLY OMITS LIABILITY FOR ANY CONSEQUENTIAL DAMAGES.
This warranty does not cover damages from improper installation, abuse, alteration, disasters, misuse
and treatment in a manner other than as intended. Warrantor’s lone obligation is limited to
replacement of the DeckWise® Deck Tile Connectors and Warrantor shall have no further liability or
obligation except as purposely stated in this document. This warranty does not cover costs of removal,
installation, reinstallation, decking materials, installation tools, and assumes no loss of use, liability for
incidental or consequential damages.
Failure to follow the instructions, requirements and recommendations or warnings provided with
DeckWise® Deck Tile Connectors shall make the warranty invalid. DeckWise®, The Ipe Clip® Fastener
Company, LLC reserves the right to investigate any claim. Decking applications using this product must
comply with all local zoning and/or building codes. DeckWise®, The Ipe Clip® Fastener Company, LLC
does not assume any risk or liability associated with the use of the DeckWise® Deck Tile Connector
product. Wearing proper safety equipment and other necessary precautions should be taken to ensure
the safety of everyone involved in the project.
Warranty Registration:
To be eligible to make a warranty claim you must purchase from an authorized DeckWise®
dealer/reseller; you must properly register and submit the online warranty registration form at
www.DeckWise.com/warranty/register.html within 45 days of purchase.
Make Your Claim:
Prepare a letter with the following information for replacement product: your online warranty
registration form receipt that was emailed to you after registration; proof of purchase (copy of receipt);
and reason for the claim. Please email to [e-mail].
This warranty is subject to revision without notice. DeckWise®, The Ipe Clip® Fastener Company, LLC’s
liability is limited to the original purchase price of this product.