Specifications

OWNERS MANUAL
MANUAL NO. 01 REV. DATE: 2/2008
High Fidelity Engineering Co.
MORE INFORMATION ON THIS PRODUCT CAN BE FOUND ON www.decware.com
DECWARE
tm
SERVICE AND REPAIR
Your amp is covered parts and labor for the lifetime of the original owner.
Should it ever need repair or you just want it checked contact us or fill out the
RA form on our web site and send it to us. We’ll call you after it has arrived
and let you know what we’ve found and determine the precise cause to prevent it
from happening again. Less the 0.5% of Zen amps sold have required service since
the amp was launched in 1996.
GETTING THE MOST FROM YOUR ZEN
Your amplifier comes with a lifetime warranty. Probably the only amplifier in
production that has one. Decware is a small enough company to consider these
hand built amplifiers more like children so we like to keep tabs on them, make
sure they are in use and being enjoyed so they grow up to be great salesman. In
that light, no one is going to buy a Zen amp if they come to your house and see
it in the closet.
If you’re not getting the sound you’re after or grow bored with it we already
know the 26 reasons that created that condition and would be pleased to offer our
sincere problem solving and consulting skills to help you find what your looking
for. In some cases it means helping your sell your amp and getting something
else. In other cases it’s speakers or tips on how to better set up your room
without upsetting your spouse. Bottom line is we want you to enjoy music and
stop listening to gear. The low power single ended approach has the potential to
far exceed high power counterparts regardless of cost because of simple physics.
Lower mass, higher efficiency / better speed, better linearity. You might think
you need 500 watts to experience amazing dynamics but in reality, there is over
30 dB of dynamic range in the first watt. When you double that to 2 watts you
gain 3 more dB. To gain another 3dB the power is doubled again and for every 3dB
after that it doubles. So this is a game of preserving the first watt and being
able to hear it. In a high power system, much of the first watt is spent into
heat from complicated crossover networks and along with it much of that initial
30dB of dynamic range.