Installation manual
Dedicated Micros ©2009
28
2060
Troubleshooting
No Picture
Cause
1. Check the Input and Output voltage
2. Check the continuity on the power and video cables.
3. Check the multicore cable on the weatherproof dome;
Pin Signal
1 Video
2 Video screen
3 Data + (yellow)
4 Data - (green)
5 24V neutral (blue)
6 24V live (red)
E Earth (drain wire)
No Control
1. Check the DVR is set to use the correct telemetry protocol and address settings.
2. Check the dome address switches are correctly set for the controller being used.
3. If RS485 telemetry is being used, check that the cable is connected to the serial port
congured in the menus of the DVR, and that the RS485 connections are the correct way around
(yellow=Data+ & green=Data-).
Picture with intermittent control
Cause
1. Control up the coax - This is most likely due to too much or too little video gain.
Dome in co-ax mode requires video level be set to 1V p-p.
i. Open the Technician menu (see Operation and Programming
manual for details on accessing the menu).
ii. Select ‘Miscellaneous Services’
iii. Select ‘Host Comms/Video Amp’.
iv. Adjust lift and gain settings.
2. RS485: Termination may be incorrect - check termination switch settings, refer to
‘Switch Conguration - Indoor and Weatherproof Domes’ ->’Termination’.
Dome spins continuously (DM controllers)
Cause
No joystick dead band recognized as joystick was off centre during powerup.
Solution
Reboot the controller with the joystick self centred.
Reset the Dome (software reset)
1. Open the Technician Menu (see Operation and Programming manual for details on
accessing the menu).
2. Select ‘Miscellaneous Services’