User guide

14
SGC 24 SOL 15/10/2009 - 300017555-001-C
6. Troubleshooting
6 Troubleshooting
6.1 Breakdown codes
In the event of a fault, the display indicates an alarm message by
alternately showing AL and a code from which the type of fault can
be determined.
6.1.1 Safety alarms
6.1.2 Sensor alarms
6.2 Before contacting the installer
` Try to restart the boiler once by pressing the key Q

on the
control panel.
` If this fails after a second try to restart, inform the professional
responsible for maintaining the boiler.
` Note the following information on the appliance's rating plate:
- Boiler type
- Date of manufacture
- Serial no. of the appliance
- Type of gas used.
Alarm code Meaning
cA Igniter fault
cI Ionization error
tS Overheating alarm
PA No water
cd Communication error with the safety control box (card side)
c8 Internal error safety control box
A1 Communication error with the safety control box (box side)
tH Communication with the communicating remote interrupted
Alarm code Meaning
40 Fault external sensor
41 No outside sensor on start-up if outlet sensor B present
42 Fault outlet sensor B
50 or 51 DHW outlet sensor error DHW
58 or 59 Fault electronic manometer
D001040