Defender 4K Product Manual

5
2 WARRANTY INFORMATION
All of our products come with a one-year warranty from the original date of purchase against defects in
workmanship and materials. If you have warranty or support issues, please contact us at:
www.DEFENDERCAMERAS.com/SUPPORT
WARRANTY TERMS
1. DEFENDER® products are guaranteed for a period of one year from the date of purchase against defects
in workmanship and materials. This warranty is limited to the repair, replacement or refund of the
purchase price at DEFENDER®’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or
tampered with contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic, and mechanical wear and tear are not covered under the terms of
this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product
itself and no other warranty, expressed or implied is provided. DEFENDER® assumes no responsibilities
for any other claims not specifically mentioned in this warranty.
5. The warranty does not cover shipping costs, insurance or any other incidental charges.
6. You MUST contact DEFENDER® before sending any product back for repair. You will be sent a Return
Authorization Number with return instructions. When returning the product for warranty service, please
pack it carefully in the original box with all supplied accessories, and enclose your original receipt or
copy, and a brief explanation of the problem (include the RA#).
7. This warranty is valid in Canada and the contiguous US.
8. This warranty cannot be re-issued.
9. Tearing the tamper-proof sticker on the DVR cases will void the product warranty.
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