Defender HD Web UI/APP User Manual 1
IMPORTANT! PLEASE READ. THANK YOU Congratulations on your Defender HD purchase! You’ve made a great choice to protect what you value most. We take our products performance very seriously and want to ensure that you are completely satisfied with your purchase. If you have any questions, or to get more out of your product, please visit defender-usa.com first regarding any additional information on product features, specifications or assistance with setup.
IMPORTANT! PLEASE READ. DISCLAIMERS 1. The IR illumination range is up to 130ft in low light conditions and up to 100ft in complete darkness. Objects at or beyond this range may be partially or completely obscured, depending on camera application. 2. When viewing remotely: Video quality is dependent on network performance. The speed of the Internet connection going to the DVR may affect the products performance. 3. Cameras are weather resistant; they are not weatherproof.
IMPORTANT! PLEASE READ. FCC STATEMENT IC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
TABLE OF CONTENTS THANK YOU...................................................................................................................................................................................................2 WARRANTY INFORMATION............................................................................................................................................................................2 WARRANTY TERMS................................................................................
DEFENDER HD WEBSITE NOTE: Some advanced settings cannot be adjusted from either the Web UI or the app. You will need to access the DVR directly to erase footage from the DVRs internal hard drive, restore the DVR back to the factory default settings, change the date and time, etc. Note that these settings cannot be changed remotely to ensure the security of the unit. For more information on these settings, please refer to the DVR user manual.
You can now log into the DVR. The first time you log in, you will be prompted to install a plugin before you will be able to see the live stream from your cameras. Note that the plugin will need to be installed the first time you log in from a new computer. Each browser will have separate steps to install the plug in. Internet Explorer Plugin Installation Click where directed to begin installing the plugin. Once the installation wizard appears on the screen, close the browser, and then click install.
LIVE VIEW The Live View page is where you will be able to watch a live view of your cameras. If you have not added a device to your account, access the Device Manager section. See page 13 for more information. If you have already added a device to your account, you will see the Device name in under the device list on the left hand side of the screen. Next to the device name will be two icons. Play: Select Play to start the live stream for all cameras.
To view a channel in full screen mode, double click on the camera view. Double click the image again to return to all camera views. At the bottom of the page, you will have different options to adjust how the cameras are viewed. End live stream: Select the icon to end the live stream for all channels. Select play beside the device name to resume the live stream. Go to the previous page: Select the icon to go to the previous page of channels.
PLAYBACK This section allows you to view the recorded footage from your DVR. The Playback page allows you to view footage that has been recorded to your DVRs internal Hard Drive. Note that this page will not allow you to playback footage that has been recorded directly to your computer. Calendar: Select the date you are looking for footage from. After you have selected Search at the bottom of the page, dates with available footage will have a red corner.
Play/Pause Stop Fast Forward Video Clips Snapshots Download Zoom In/Out Play All Windows
Stop all windows Playback Speed Stop all Playback, Stop all downloads, Stop all Windows Full Screen: Clicking this multiple times will navigate to the next channel. Return to four channel view Stretch view/ Return to normal View Full Screen:Selecting this will remove the footage bars at the bottom of the screen.
DEVICE MANAGER DEVICE MANAGER This section allows you to add a DVR to your account. Select the plus icon to begin adding a new device. P2P ID: The ID number can be found on the QR code sticker located on the top right hand corner of the DVR. Please ensure that this is entered exactly as shown on the DVR. Media Port: Locate the media port by navigating to the Network tab of the DVRs main menu, in the Parameters section. This should be 9000 by default. Device Name: Select a name for the DVR.
To navigate back to the Device Management page, select the back arrow next to Add Device at the top of the page. Each device associated with your account is shown on the Device Manager Screen. To adjust the settings for a device, select one of the icons listed. The calendar icon allows you to adjust the record settings for that device. Channel: Select a channel to adjust the recording settings. Motion Detection: Select to turn Motion Detection On or Off.
Modify Device The pencil icon allows you to adjust the device information in the event that anything was changed from the DVR itself. For more information on these settings, see Add Device on page 13. Delete The Delete icon allows you to remove a device from your account. When selected a message window will appear requesting you to confirm. Select Yes to delete or Cancel to return. PC Storage Location This section allows you to adjust the location that footage and snapshots will be saved to on your PC.
ACCOUNT MANAGER Account Manager This section will allow you to modify the password for your account. The password can be made up of letters and numbers only, and it is case sensitive. Forgot your password If you forget the password for your account, select “Cannot Login?” from the log in page. Select Forgot Password and enter your email address. Select Reset, and you will be sent an email to reset your password. Click the link in the email.
DEFENDER HD SMARTPHONE APPLICATION Download the Defender HD app from Android or iPhone app store. Account Creation This section allows you to create an account, or log into an existing account. 1. Select Create an account to begin the account setup. 2. Enter your email address and create a password. Note that the password can be made up of letters and numbers only, and is case sensitive. 3. Check the box next to “I agree to the terms of use.
Add a device This section allows you to add a device to your account. Follow the steps below to add a device using the QR code: 1. Tap the Menu icon in the top left hand corner and select Device. 2. Tap the Plus sign in the top right hand corner to add a new device. 3. Tap the image of the QR code beside Device ID. A scanner will open. You may be required to allow the app access to your smart phones camera. 4. Scan the code. Once it is successfully scanned, it will take you back to the device page. 5.
Forgot Password If you have created an account and you do not remember the password used, follow the steps below to retrieve the password: 1. Select “Forgot Password”. The forgot password page will ask for the email address used to create the account. 2. Enter your email address, and if the email address is associated with an account, a password reset email will be sent. 3. Click the link in the email to open the browser window. Enter a new password and confirm the password.
Live View Icons Device List: Select the icon to access theDevice list. Split Screen Options: The available options: 4, 6, 8, 9 and 16. Add a Channel: Select the icon to add an individual channel to view live. Snapshot: Select the icon to take a Snapshot of the camera image. You will have the option to snapshot one camera image, or select Capture all to take a snapshot of all camera images. Record: Select the icon to start recording footage to your smartphone.
End Live View: Select the icon to end the live stream Mute: Select the icon to mute the audio. This option is applicable only if you have an audio enabled camera or microphone connected to your DVR. Video Size Control: Select the icon to adjust the quality of the live stream. Available options: Stretch, Original, 4:3, or 16:9. Note this will affect the live stream quality only. Intercom: Select the icon to speak through a microphone if you have one connected to the DVR.
Pre-set Points: Allows you to set, access, or delete the preset points. Zoom: Allows you to zoom in and out on camera image Focus: Allows you to focus camera image Iris: Allows you to adjust the level of light coming into the camera lens. Preset PTZ Points 1. Use the PTZ arrows to move the camera lens to the desired location. 2. Tap the Pre-set Icon. You can have up to 256 pre-set points. 3. Select Set to save. 4. Slide up and down on the screen to select a pre-set point to view.
Playback This section allows you to access the Playback Menu. To access the Playback menu, tap the menu icon in the top left hand corner and select Playback. The footage located in the section will be footage that was recorded to the DVRs internal Hard Drive. To access footage that was recorded directly to your phone in the app, please go to the Video Album Section. NOTE: For HD quality videos, we recommend viewing the footage from the DVR directly, or from the website.
Playback Icons Rewind Play/Pause Fast Forward Frame by Frame Stop Snapshot Record Mute Tap and drag the playback bar to move to a later timeframe. Alternatively, tap the plus or minus icon to move the playback forwards or backwards. Hold and drag a camera image to move it to a different viewing pane.
Video Album This section allows you to playback footage that has been recorded directly to your smart phone. If there is no footage recorded to your smartphone, this page will be blank. To access the Video Album, tap the menu icon in the top left hand corner. 1. To view any recorded footage, tap the device name. 2. The next page will list the available videos. Tap the video you wish to view. 3. The footage will start to playback automatically.
Removing Recording Files To delete the recorded footage, select the Edit option from the top right hand corner of the screen. Tap the file you wish to delete and then tap Delete at the bottom of the page. If you wish to delete all files at once, select Clear. Image Album Any snapshots saved to your phone will be stored in this section. If there are no snapshots saved to your smartphone, this page will be blank.
Motion Alerts If your DVR has motion detection enabled, you can receive notifications when motion is detected by the DVR To enable notifications, follow the steps below: 1. Tap the Menu icon in the top left hand corner and select Motion Alerts. 2. Tap the Gear icon in the top right hand corner of the screen to view the list of devices. 3. Tap the off Icon. This will enable ‘Push’ and you will begin to see notifications when motion is detected by a camera that is connected to that device.
Device This section allows you to add and remove devices from your account, as well update information for any devices added to your account. To add a new device to your account, follow these steps: 1. Tap the Menu Icon 2. Tap the plus sign icon in the top left corner and select Device. in the top right hand corner. 3. Enter a device name. 4. Select the login type. By default, this will be set to Device ID. To add the device using a QR code, leave this as Device ID.
