Instructions / Assembly

6
Care and Cleaning
□ Use a dry cloth to clean the doorbell cover and base.
□ Do not use cleaners or polishes.
□ Do not use any fluids on the doorbell base.
Troubleshooting
Problem Possible Cause Solution
The doorbell does
not sound.
□ The transformer may
not be working properly.
□ Test transformer voltage output with a volt meter. Set
the volt meter to read A/C voltage. Voltage should read
between 18 - 22 volts A/C on the low voltage side of the
transformer when the doorbell is NOT playing. If the volt
meter reads below 18 volts, replace the transformer.
□ The push button may
not be working properly.
□ Remove the push button that is not working from the
door frame. Disconnect the wires from the terminals and
touch the bare wires together. If the doorbell sounds, the
push button is defective. Replace the push button.
□ The doorbell may not be
working properly.
□ Disconnect the wire from the terminal marked “TRANS”.
While someone presses the push button at the front
door, quickly touch the “TRANS” wire to the terminal
marked “FRONT”. You will see a small spark if the push
button, wiring, and transformer are operating properly.
Repeat the steps for the “REAR” terminal and the rear
push button. If the wiring between the transformer
and the push button(s) operates properly, replace the
doorbell.
The doorbell
is humming or
buzzing.
□ A diode may be
installed on a push
button.
□ Remove each push button and check
for a diode. If installed, loosen the
screws and remove the diode. Use the
QR code for additional information.
□ A video doorbell is con-
nected to this doorbell
and is not functioning
properly.
□ Contact the video doorbell manufacturer for installation
instructions and troubleshooting.