Use and Care Guide

■Troubleshootingjcontinued)
Problem Possible Cause Solution
Doorbell sounds
when not intended
(false triggers).
口 Doorbell is receiving
interference from another
wireless device.
□ Reset the doorbell and push button:
□ Remove the push button battery. Wait 30 seconds.
□ Press and hold the push button for 10 to 15 seconds within 60
seconds after installing the battery into the push button.
□ Press and hold the "Function" button on the doorbell until the
doorbell sounds a
u
Beep-Beep-Beep-Beep.
w
□ To re-sync tile push button and doorbell, press and hold the
"Function" button on the doorbell until the doorbell sounds
a "Beep-Beep.
w
□ Press the push button witiiin 10 seconds. The doorbell will
sound a “Ding Dong" tone to indicate the push button is
synced.
□ Press the push button to ensure operation.
Notifications are not
working.
□ The doorbell is not connected to
the Wi-Fi network.
口 The Wi-Fi router has lost
connection to the network.
口 The mobile device is not
connected to a data
connection.
口 Notifications are turned off on
the mobile device.
口 Move the doorbell closer to the router.
□ Ensure the Wi-Fi network is working.
□ Ensure the mobile device has a data connection (Wi-Fi or cellular).
□ Ensure notifications for the mobile device are turned on.
The LEDs on the
doorbell are
glowing.
The LEDs on the doorbell indicate
different issues.
See the chart on page 6, step 3 to understand the different LED
indicators.
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