Use and Care Guide

Care and Cleaning
口 Use a dry cloth to clean the doorbell and push button.
□ Do not use cleaners or polishes.
□ Do not use any fluids on the doorbell or push button.
Troubleshooting
Problem Possible Cause Solution
Doorbell does not
sound.
□ The doorbell is muted.
□ Open the app and turn off the doorbell mute (see step 7, page 8).
□ Push button battery is not
installed correctly.
□ Make sure batteries are installed according to the diagram inside
the push button.
口 Push button battery is dead. □ Check the charge of the push button battery and replace if
necessary.
口 Doorbell is not receiving power.
□ Make sure the plug-in doorbell has power.
口
Push button and doorbell are not
synced.
□ Sync the primary push button(the first one paired with doorbell)
and doorbell:
□ Press and hold the "Function” button on the doorbell until the
doorbell sounds a
K
Beep-Beep
H
(about 3 seconds)
□ Press the push button within 10 seconds. The doorbell will
sound a "Ding Dong" tone to indicate the push button is
synced.
□ Press the push button to ensure operation.
□ Sync ttie secondary push button(the one except the first push
button paired with doorbell) and doorbell:
□ Press and hold the "Function” button on the doorbell until the
doorbell sounds a
M
Beep-Beep
H
(about 3 seconds)
□ Press the push button within 10 seconds. The doorbell will
sound a "Beep-Beep" tone to indicate the push button is
synced.
□ Press the push button to ensure operation.
口 The dip switches in the push
button are set wrong.
□ Ensure push button dip switch #1 is in the "ON” position and dip
switch #2 is in the
K
OFE
H
Follow the steps above to re-sync the
push button and doorbell.
Push button
口 Doorbell is set to mute.
□ Open the app and check if the doorbell is set to mute.
battery seems okay,
but the doorbell
does not work after
口 Doorbell or push button is
mounted on metal or near
metal studs.
□
Metal reduces transmission range. Use 1/4 in. to 1/2 in. (6 to 13 mm)
wood shims to move the doorbell or push button away from the
metal surface.
installation.
口 Doorbell is mounted near a
concrete floor or wall.
□ Concrete may reduce range. Move the doorbell away from the
concrete surface.
□ Doorbell and push button are
installed too far apart.
□ Locate the doorbell closer to the push button.
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HOMEDEPOT.CA/HUBSPACE
Please contact 1-877-592-5233 for further assistance.