User's Guide

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62 | Dejero EnGo 3x User Guide
Problem Error /
warning
number
Description Solution
3. Wait 30 seconds, reconnect the
power source, and restart.
If this does not resolve the problem,
contact Dejero Support.
Output not
assigned
Warning 09 EnGo might not be
assigned to a receiver
output in Control.
The assigned receiver
output is either turned off or
inactive.
Use Control to assign an output. For
more information, visit
support.dejero.com to read the Dejero
Control User Guide.
Device is disabled.
Please contact
Dejero.
Error 10 Either EnGo or the
assigned receiver is
disabled in Control.
Enable EnGo or the assigned receiver in
Control. For more information, visit
support.dejero.com to read the Dejero
Control User Guide.
Device is inactive.
Please contact your
system
administrator.
Error 14 Unable to establish
connection with the
assigned receiver.
This error typically occurs
because the receiver IP
address is not configured
properly or the modems on
the EnGo are unable to
transmit.
If this occurs, contact your system
administrator.
No Ethernet Warning 16 The Ethernet connection
type has been selected but
there are no Ethernet
connections present.
Connect an Ethernet cable to the EnGo
or establish a Wi-Fi connection.
Poor network Warning 17 Network conditions are too
poor to transmit reliably at
the current latency setting.
Try repositioning the EnGo for better
wireless coverage, or change the latency
setting to Adaptive or set a longer
latency value. See "Configure the
latency" on page .