User's Guide

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65 | Dejero EnGo 3x User Guide
Problem Error /
warning
number
Description Solution
Live receiver does
not support
encryption
Warning 31 EnGo is assigned to a
receiver that does not
support encryption.
Assign EnGo to a different receiver that
does support encryption or contact
Dejero Support.
Unable to create or
maintain a secure
connection
Error 33 The connection between
EnGo 3x and the receiver
couldn’t be authenticated so
a secure connection is not
available.
Contact Dejero Support.
Decryption error Error 34 The data is not encrypted
properly or is corrupted. It
could not be decrypted.
Contact Dejero Support.
Battery charging
inhibited
Warning 35 The battery in the EnGo is
outside the specified
temperature range for
charging.
You can continue to use the EnGo, but to
resume charging the battery, bring the
device closer to room temperature.
Intercom issue Error 36 Multiple transmitters are
assigned to the same
output. Intercom does not
support multiple
assignments.
Assign any other transmitters to different
outputs.
Output in use Warning 100 Could not start the live
stream. The assigned
receiver output is in use by
another device.
Wait for an output to become available
and try again. Or, use Control to assign a
different output. For more information,
visit support.dejero.com to read the
Dejero Control User Guide.
Check in/out
formats
Warning 101 This error message
appears if the input/output
video format combination is
not supported.
Select an input format that is compatible
with the output or use Control to select a
different output.
Invalid assignment Warning 109 Could not broadcast. Invalid
receiver output assignment.
Contact your system administrator, or
use Control to assign a different
destination.