Installation Guide Wyse CX0LE Conversion to WES2009 ® Wyse® USB Firmware ToolTM Release 1.13 Products: C10LE, C30LE, C50LE, C90LE Issue: 072711 PN: 883887-27L Rev.
Copyright Notices © 2011, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Contents 1 Introduction 1 Kit Contents 1 Overview 2 Wyse Technical Support 2 Related Documentation and Services Wyse Online Community 2 2 2 Installing Flash and RAM 3 Requirements 3 Procedures 4 What’s Next 5 3 Installing WES2009 Firmware 7 Requirements 7 Procedures 8 Troubleshooting 13 USB Keys - Troubleshooting Boot Issues 13 SanDisk Cruiser Flash Drives - Troubleshooting Partition Issues 13
iv Contents This page intentionally blank.
1 Introduction This guide provides the instructions you need to use Wyse® USB Firmware Tool to convert the following Wyse CX0LE cloud clients to WES2009: • C10LE • C30LE • C50LE • C90LE Caution WES2009 firmware requires CX0LE cloud clients to have a minimum of 2 GB flash and 1 GB RAM. Note After converting your cloud clients, obtain any available firmware update at http://www.wyse.com/serviceandsupport/support/downloads.asp.
2 Chapter 1 The Conversion Software Assembly DVD-ROM contains: • A PDF of this Reference Guide • Wyse USB Firmware Tool v1.13 • CX0LE 2GB WES Conversion Image folder containing the following files: · bios.img · cmos.img · commandsXml.xml · initrd.pxe · mbr.img · par1.img · vmlinuz Overview To convert your cloud clients to WES2009: 1. (Optional) If you need to perform a hardware installation (install new flash or RAM), complete "Installing Flash and RAM." 2.
2 Installing Flash and RAM This chapter contains information for Wyse C10LE, C30LE, C50LE and C90LE cloud client users who must install new flash and RAM. If you are installing firmware only, you can skip this chapter and proceed to "Installing WES2009 Firmware." Caution (C90LE Only) For C90LE users who do not have a minimum of 2 GB flash, you must install new flash (all C90LE users have 1 GB RAM and can skip "Step 3: Install the RAM Module").
4 Chapter 2 Procedures Step 1: Remove the Top Cover Caution Follow all precautions listed in the Quick-Start Guide that came with your cloud client for disconnecting and reconnecting the cloud client. 1. Perform a proper shutdown of the cloud client by closing all files and ending your session, and then press the power button to turn off the cloud client. 2. Unplug the power cord and power adapter, remove all of the cables from the rear of the cloud client, and then detach any support feet. 3.
Installing Flash and RAM 5 2. Install the new flash module in the reverse order of removing the original flash module. Carefully press the flash module onto the standoff lock and connector, making sure to lock it into place. Step 3: Install the RAM Module Warning RAM modules may be susceptible to damage by Electro-Static Discharge (ESD). All industry-standard cautions should be followed to avoid ESD.
6 Chapter 2 This page intentionally blank.
3 Installing WES2009 Firmware This chapter includes the requirements and procedures you need to install and use Wyse USB Firmware Tool to update your cloud client to WES2009 firmware. Tip The purpose of the Wyse USB Firmware Tool is to configure a bootable USB key for device firmware.
8 Chapter 3 Procedures Complete the following procedures as an administrator (administrator privileges are required). Step 1: Copy the CX0LE 2GB WES Conversion Image Folder to Your Local Hard Drive Navigate to the CX0LE 2GB WES Conversion Image folder (contained on the Conversion Software Assembly DVD-ROM) and copy it to your local hard drive. Step 2: Install Wyse USB Firmware Tool 1.13 1. Navigate to the Wyse USB Firmware Tool v1.13_GA.
Installing WES2009 Firmware Figure 6 9 Wyse USB Firmware Tool wizard 2. Click Next to open the Select an Option dialog box. Figure 7 Configuration options 3. Select the Configure a single USB key to Copy or Update firmware option, and then click Next to open the Select the Configuration dialog box. Figure 8 Update firmware options 4. Select the Windows Embedded Standard operating system (OS) type option. 5. Select the Update Firmware operation to perform option. 6.
10 Chapter 3 data partition you have on the cloud client (outside of the partition used by the firmware). Tip This option is only available for use with cloud clients using multiple data partitions totalling 4 GB or larger, allowing you to remove the partition used for custom data that is not write filter protected (this is the custom data partition outside of the partition used for write filter protected firmware). 7. Select all three contents options (OS Image, BIOS, and CMOS). 8.
Installing WES2009 Firmware Figure 11 11 Prepare USB drive 12.Select the USB key onto which you want the configurations (you can use Refresh as needed to recognize an inserted USB key), and then click Next. The progress bars show the overall (formatting and configuration) progress and task progress. 13.After configuration, click Finish to close the wizard and then remove the configured USB key for use (you will use the configured USB key on your target devices).
12 Chapter 3 Step 5: Verifying Cloud Client Operation After the cloud client displays the WES2009 desktop, you can verify the Version and that your general client information is correct. 1. On the General tab of the Client Information window (Start > All Programs > Client Information), verify the following: • Version is 8.01 (Build 0684.2048) for the 2-GB flash configuration. • Windows WES Version is 5.01 Service Pack 3. 2. Click OK to close the Client Information window.
Installing WES2009 Firmware 13 Troubleshooting This section contains general troubleshooting information. USB Keys - Troubleshooting Boot Issues Due to different manufacturing processes on USB keys (and the variety of them), not all brands have been tested with the Wyse USB Firmware Tool. If you experience problems booting from a configured USB key, it is recommended that you try a different brand of USB key.
Installation Guide Wyse® CX0LE Conversion to WES2009 Issue: 072711 Written and published by: Wyse Technology Inc.
