Installation guide

2 Chapter 1
The Conversion Software Assembly DVD-ROM contains:
• A PDF of this Reference Guide
• Wyse USB Firmware Tool v1.13
• CX0LE 2GB WES Conversion Image folder containing the following files:
· bios.img
· cmos.img
· commandsXml.xml
· initrd.pxe
· mbr.img
· par1.img
· vmlinuz
Overview
To convert your cloud clients to WES2009:
1. (Optional) If you need to perform a hardware installation (install new flash or RAM),
complete "Installing Flash and RAM."
2. (Required) Complete "Installing WES2009 Firmware."
Wyse Technical Support
To access Wyse technical resources, visit http://www.wyse.com/support. If you still have
questions, you can submit your questions using the Wyse Self-Service Center at
http://support.wyse.com/selfservice.html
or call Customer Support at 1-800-800-WYSE
(toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific
Time, Monday through Friday.
To access international support, visit http://www.wyse.com/global
.
Related Documentation and Services
Fact Sheets containing the features of hardware products are available on the Wyse Web
site. Go to http://www.wyse.com/products/hardware
, click the link for your hardware
product, and then click the link for the Fact Sheet.
Administrator and other documentation for your cloud client model are available at:
http://www.wyse.com/manuals
.
Wyse Online Community
Wyse maintains an online community where users of our products can seek and exchange
information on user forums. Visit the Wyse Online Community forums at:
http://community.wyse.com/forum
.