Installation Guide Wyse R Class Conversion to WES2009 ® Wyse® USB Firmware ToolTM Release 1.13 Products: R10L, R50L, R50LE, R90L, R90LE, R90L7 Issue: 090711 PN: 883887-29L Rev.
Copyright Notices © 2011, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Contents 1 Introduction 1 Kit Contents 1 Overview 2 Wyse Technical Support 2 Related Documentation and Services Wyse Online Community 2 2 2 Installing Rx0L Flash and RAM 3 Requirements 3 Procedures 4 What’s Next 6 3 Installing Rx0LE Flash and RAM 7 Requirements 7 Procedures 8 What’s Next 11 4 Installing WES2009 Firmware 13 Requirements 13 Procedures 14 Troubleshooting 20 USB Keys - Troubleshooting Boot Issues 20 SanDisk Cruiser Flash Drives - Troubleshooting Partition Issues 20
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1 Introduction This guide provides the instructions you need to use Wyse® USB Firmware Tool to convert the following Wyse R class thin clients to WES2009: • R10L • R50L • R50LE • R90L • R90LE • R90L7 Caution WES2009 firmware requires R class thin clients to have a minimum of 2 GB flash and 1 GB RAM. Note After converting your thin clients, obtain any available firmware update at http://www.wyse.com/serviceandsupport/support/downloads.asp.
2 Chapter 1 The Conversion Software Assembly DVD-ROM contains: • A PDF of this Installation Guide • Wyse USB Firmware Tool v1.13 • RX0L_LE 2G_4G WES2009 Conversion Image folder containing the following files: · bios.img · cmos.img · commandsXml.xml · par1.img · initrd.pxe · mbr.img · vmlinuz Overview To convert your R class thin clients to WES2009: 1.
2 Installing Rx0L Flash and RAM This chapter contains information for users of Wyse Rx0L thin clients who must install new flash and/or RAM. If you are installing firmware only, you can skip this chapter and proceed to"Installing WES2009 Firmware." IMPORTANT: • For Rx0L users who do not need to install new flash, you can skip "Step 2: Install the Rx0L Flash Module." • For Rx0L users who do not need to install new RAM, you can skip "Step 3: Install the Rx0L RAM Module.
4 Chapter 2 Procedures Step 1: Remove the Rx0L Thin Client Left Side Cover Caution Follow all precautions listed in the Quick-Start Guide that came with your thin client for disconnecting and reconnecting the thin client. 1. Perform a proper shutdown of the thin client by closing all files and ending your session, and then press the power button to turn off the thin client. 2.
Installing Rx0L Flash and RAM 5 Step 2: Install the Rx0L Flash Module Warning Flash modules may be susceptible to damage by Electro-Static Discharge (ESD). All industry-standard cautions should be followed to avoid ESD. Before you remove or install a module, touch any metal part of the chassis and keep that contact with the chassis during the installation process. 1. Note where the connector of the flash module is located in Figure 4.
6 Chapter 2 Step 3: Install the Rx0L RAM Module Warning RAM modules may be susceptible to damage by Electro-Static Discharge (ESD). All industry-standard cautions should be followed to avoid ESD. Before you remove or install a module, touch any metal part of the chassis and keep that contact with the chassis during the installation process. 1. Unlock the two locking clamps at either side of the RAM module by pushing in the direction of the arrows as shown in Figure 5. 2. Remove the RAM module.
3 Installing Rx0LE Flash and RAM This chapter contains information for users of Wyse Rx0LE thin clients who must install new flash and/or RAM. If you are installing firmware only, you can skip this chapter and proceed to"Installing WES2009 Firmware." IMPORTANT: • For Rx0LE users who do not need to install new flash, you can skip "Step 2: Install the Rx0LE Flash Module." • For Rx0LE users who do not need to install new RAM, you can skip "Step 3: Install the Rx0LE RAM Module.
8 Chapter 3 Procedures Step 1: Remove the Rx0LE Thin Client Left Side Cover Caution Follow all precautions listed in the Quick-Start Guide that came with your thin client for disconnecting and reconnecting the thin client. 1. Perform a proper shutdown of the thin client by closing all files and ending your session, and then press the power button to turn off the thin client. 2.
Installing Rx0LE Flash and RAM 9 Step 2: Install the Rx0LE Flash Module Warning Flash modules may be susceptible to damage by Electro-Static Discharge (ESD). All industry-standard cautions should be followed to avoid ESD. Before you remove or install a module, touch any metal part of the chassis and keep that contact with the chassis during the installation process. 1. To have easy access to the flash module, the PCI-e riser card must be removed first.
10 Chapter 3 Figure 9 Removing the existing flash module 3. Install the new flash module in the reverse order of removing the original flash module. Carefully press the flash module onto the standoff lock and connector, making sure to lock it into place. 4. Reinstall the PCI-e riser card in the reverse order of removing it.
Installing Rx0LE Flash and RAM 11 Step 3: Install the Rx0LE RAM Module Warning RAM modules may be susceptible to damage by Electro-Static Discharge (ESD). All industry-standard cautions should be followed to avoid ESD. Before you remove or install a module, touch any metal part of the chassis and keep that contact with the chassis during the installation process. 1. Unlock the two locking clamps at either side of the RAM module by pushing in the direction of the arrows as shown in Figure 10. 2.
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4 Installing WES2009 Firmware This chapter includes the requirements and procedures you need to install and use Wyse USB Firmware Tool to update your thin client to WES2009 firmware. Tip The purpose of the Wyse USB Firmware Tool is to configure a bootable USB key for device firmware.
14 Chapter 4 Procedures Complete the following procedures as an administrator (administrator privileges are required). Step 1: Copy the RX0L_LE 2G_4G WES2009 Conversion Image Folder to Your Local Hard Drive Navigate to the RX0L_LE 2G_4G WES2009 Conversion Image folder (contained on the Conversion Software Assembly DVD-ROM) and copy it to your local hard drive. Step 2: Install Wyse USB Firmware Tool 1.13 1. Navigate to the Wyse USB Firmware Tool v1.13_GA.
Installing WES2009 Firmware Figure 12 Wyse USB Firmware Tool wizard 2. Click Next to open the Select an Option dialog box. Figure 13 Configuration options 3. Select the Configure a single USB key to Copy or Update firmware option, and then click Next to open the Select the Configuration dialog box. Figure 14 Update firmware options 4. Select the Windows Embedded Standard operating system (OS) type option. 5. Select the Update Firmware operation to perform option.
16 Chapter 4 6. (Optional) Leave the default-selected Preserve data partition check box (recommended in most cases) unless you do not want to preserve any existing custom data partition you have on the thin client (outside of the partition used by the firmware).
Installing WES2009 Firmware Figure 17 17 Prepare USB drive 12.Select the USB key onto which you want the configurations (you can use Refresh as needed to recognize an inserted USB key), and then click Next. The progress bars show the overall (formatting and configuration) progress and task progress. 13.After configuration, click Finish to close the wizard and then remove the configured USB key for use (you will use the configured USB key on your target devices).
18 Chapter 4 Step 5: Verifying Thin Client Operation After the thin client displays the WES2009 desktop, you can verify the Version and that your general client information is correct. 1. On the General tab of the Client Information window (Start > All Programs > Wyse Client Information), verify the following: • Product Name is Wyse R90LW Thin Client or Wyse R90LEW Thin Client. • Version is 8.01 (Build 0685.2048) for the 2-GB flash configuration or 8.01 (Build 0685.
Installing WES2009 Firmware Figure 19 Placement of labels on the R50LE and R90LE Step 7: Obtain a Firmware Update After converting your thin clients, obtain any available firmware update at http://www.wyse.com/serviceandsupport/support/downloads.asp. Caution Be sure to select the R90LW / R90LEW option in the Product Downloads Active box, click Search, and then use the WES R90LW / R90LEW Image Active Firmware link.
20 Chapter 4 Troubleshooting This section contains general troubleshooting information. USB Keys - Troubleshooting Boot Issues Due to different manufacturing processes on USB keys (and the variety of them), not all brands have been tested with the Wyse USB Firmware Tool. If you experience problems booting from a configured USB key, it is recommended that you try a different brand of USB key.
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Installation Guide Wyse® R Class Conversion to WES2009 Issue: 090711 Written and published by: Wyse Technology Inc.
