Deployment Guide

Deployment Guide 65
See "Installing the Host-Based Software Needed for Storage" on
page 27 and "Verifying Multi-Path Driver Functionality" on page 29.
o Repeat step a through step n and reset each Oracle service back to its
original setting.
System Blue Screen
• PROBLEM: The cluster nodes generate a blue screen.
– CAUSE: The cluster nodes cannot access the voting disk.
–
RESOLUTION: Perform the following steps:
a Ensure that the HBA connection mode firmware settings are
configured properly for your storage configuration.
• If your cluster nodes and storage system are configured in a direct-
attached configuration, configure
Connection mode as: 0 - loop
only
.
• If your cluster nodes and storage system are connected to each
other through a Fibre Channel switch, configure the
Connection
mode as
2 - loop preferred, otherwise point-to-point .
b If the problem persists, increase the CSS misscount to a value greater
than 120.
c Perform the following:
1 Shut down all nodes except node 1.
2 On node 1, open a command prompt.
3 Enter the following:
%
ORA_CLUSTERWARE_HOME%\bin
where %ORA_CLUSTERWARE_HOME% is the CRS home directory
that you created in "Installing Oracle Clusterware Version 10.2.0.1" on
page 33.
4 At the command prompt, enter the following:
crsctl set css misscount n where n is a value greater
than 120.
d Restart node 1 and log on as administrator.
e Restart each of the other nodes and log on as administrator.