User guide
Table Of Contents
- Before Beginning
- Setting Up Printer (Printer Setup)
- Using Your Printer
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Maintaining Your Printer
- Troubleshooting
- Troubleshooting
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off/Stain on back side
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Pitched color dots
- Vertical blanks
- Mottle
- Ghosting
- Fog
- Bead-Carry-Out (BCO)
- Auger mark
- Wrinkled/Stained paper
- The top margins is incorrect
- Color registration is out of alignment
- Protrudent / Bumpy paper
- Noise
- Jam
- Other Problems
- Contacting Service
- Troubleshooting
- Appendix
- Index
Clearing Jams 131
17
Clearing Jams
Careful selection of appropriate print media and proper loading allow you to
avoid paper jams. See "Print Media Guidelines" on page 49 for more
information.
NOTE: Before buying large quantities of any print media, it is recommended that
you try a sample first.
Avoiding Jams
• Use only recommended print media. See "Print Media Guidelines" on
page 49 for more information.
• See "Loading Print Media" on page 59 to load print media properly.
• Do not overload the print media sources. Ensure that the stack print
media height does not exceed the maximum height indicated by the line
with an arrow on each width guide.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs
with print media, try feeding one sheet at a time through the feeder.
• Do not use print media that you have cut or trimmed yourself.
• Do not mix print media sizes, weights, or types in the same print media
source.
• Ensure that the recommended print side is face up when you insert the
print media.
• Keep print media stored in an acceptable environment. For more
information, see "Storing Print Media" on page 56.
• Ensure that all cables that connect to the printer are correctly attached.
• Over tightening the guides may cause jams.