User guide

Troubleshooting 157
Jam
NOTE: In this section, some procedures use the Tool Box or the Status Monitor.
For more information about Tool Box, see "Understanding the Tool Box Menus" on
page 87.
For more information about Status Monitor, see "Printer Status Window" on
page 103.
2
1 Click Machine Check on the Diagnosis tab.
2 Select Dispense Motor Check (Yellow) ,
Dispense Motor Check (Magenta) , Dispense
Motor Check (Cyan) , or Dispense Motor
Check (Black)
from the drop-down list box,
and click the Start button.
3 Click the Play of Sound button to check the
motor sound.
4 Repeat steps 1 and 2 to perform Dispense
Motor Check for the rest of the toner
cartridges.
NOTE: You can perform Dispense Motor Check
for CMYK in any order you desire.
NOTE: Do not check the operation of the
dispense motor repeatedly.
Does the noise generated from the printer
match with the noise from the Play of Sound
button?
Contact Dell. Go to action 3.
3
1 Reinstall the toner cartridges.
2 Perform action 2 again.
Does the noise generated from the printer
match with the noise from the Play of Sound
button?
Contact Dell. The task is
complete.
Action Yes No