User guide
Table Of Contents
- Before Beginning
- Setting Up Printer (Printer Setup)
- Using Your Printer
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Maintaining Your Printer
- Troubleshooting
- Troubleshooting
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off/Stain on back side
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Pitched color dots
- Vertical blanks
- Mottle
- Ghosting
- Fog
- Bead-Carry-Out (BCO)
- Auger mark
- Wrinkled/Stained paper
- The top margins is incorrect
- Color registration is out of alignment
- Protrudent / Bumpy paper
- Noise
- Jam
- Other Problems
- Contacting Service
- Troubleshooting
- Appendix
- Index
Troubleshooting 159
Multi-feed jam
2e Is the print media damp? Go to action
3c.
Go to action
3a.
3a Fan the print media.
Is the problem recovered?
The task is
complete.
Go to action
3b.
3b If the envelope is deformed, correct it or use
another envelope.
Is the problem recovered?
The task is
complete.
Go to action
3a.
3c Turn over the print media.
Is the problem recovered?
The task is
complete.
Go to action 4.
4 Use print media that is not damp.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No
1 Ensure that papers are inserted properly in the
MPF.
Is the problem recovered?
The task is
complete.
Go to action 2.
2 Is that the print media damp? Go to action
3a.
Go to action
3b.
3a Use print media that is not damp.
Is the problem recovered?
The task is
complete.
Go to action
3b.
3b Fan the print media.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No