Users Guide

Are the width and length guides on the print media sources
adjusted correctly?
Yes.
No. Use the correct print media.
Is the Tray 1 installed correctly?
Yes. Check the paper type.
Thick
Is thick paper 216 gsm or lower?
Yes. Flex print media before loading it.
No. Use paper at 216 gsm or lower.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
Thin
Is thin paper 60 gsm or more?
Yes. Flex print media before loading it.
No. Use paper at 60 gsm or more.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
Coated
Load one sheet of coated paper at one time.
Is the problem recovered?
Yes. The task is complete.
No. Wipe the separator rollers in the tray with a cloth that
slightly dampened with water.
Envelope
Is the envelope inserted with the flap closed and the short-
edge of the envelope facing down from the single sheet
feeder?
Yes. The envelope is curled.
1. Straighten the curl.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
No. Use the other envelope.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
No. Face the short-edge of the envelope into the printer.
Transparency
Transparency cannot be used.
Manual Duplex
Is paper curled?
Yes. The paper is curled.
1. Straighten the curl.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
No. Flex print media before loading it.
Others
Is paper moistened?
Yes. Turn the paper upside down.
Is the problem recovered?
Yes. The task is complete.