Users Guide

Other Problems
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Contacting Service
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When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.
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You need to know your printer model type and serial number. See the label on the back of the printer near the controller card for this information.
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Cannot print from Tray 1 because the Covers paper is
curled.
Load the Covers paper into the single sheet feeder.
Problem
Action
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Condensation has occurred inside the printer.
This usually occurs within several hours after you heat the room in winter. This also occurs when the printer
is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate
the printer to an appropriate environment.
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"092-310 Printer error." or "092-910 Clean
the CTD sensor." is displayed on the Status
Monitor.
Clean the CTD sensor. See "Cleaning the CTD Sensor Inside the Printer."